Total 288 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

LK
Laszlo K.

Small Business, 11-50 employees

5.0

Direct SAP and active development

Pros

I appreciate its direct SAP connectivity. Also the interface is user friendly and easy to use and I like that the platform is under active development.

Cons

In my experience there are stability problems as meaningless error messages appear in the integrator and sometimes even in simple reports. On our server, Jedox is made up of four services and the MOLAP service causes problems frequently in our test system although this doesn't occur in production.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

loved its modern interface

Pros

Planning feels comfortable to me, I get fast access through the Jedox Excel-Addin and the interface is modern and easy.

Cons

I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

Designing reports like Excel

Pros

Designing reports is really easy and it feels very similar to working in Excel.

Cons

I was frustrated to find that analyzer reports have been discontinued since I relied on them regularly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Manage myself, help when needed

Pros

I really appreciate that I can manage everything by myself and still have the option to get help whenever issues pop up which makes the whole experience flexible and reassuring.

Cons

We went through a rough transition to the cloud that caused some headaches initially but it has since settled down and is now running reliably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

Turn Excel templates to web

Pros

Between its input screens, reporting tools, in-memory multidimensional database and built-in ETL, I have everything I need to build my reports. I can even turn any Excel report template into a Jedox web report as colors, margins, column and row layout get converted automatically. The ETL is really handy and it's fast for loading and viewing data.

Cons

I do find the selection for advanced charts and dashboard layouts a bit limited which impacts how polished my visualizations can be. Mobile views are also constrained as while they're being worked on, I know it's a tough problem for any platform not just Jedox to display tabular data cleanly on small screens.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

DD
Daniela D.

Mid Market, 51-100 employees

5.0

Quick wins, link data cubes

Pros

What I appreciate is that I can structure data in consistent formats and enrich it easily. I had quick initial wins building reports, could link data cubes and create ad-hoc reports. I also like that loading dimensions and manually creating them can both be used without excluding each other.

Cons

I found the licensing quite expensive upfront when you only need a handful of users. it feels steep. Also without a consultant I had trouble getting it working although outside expertise did add useful perspective. Conditional formatting can be unreliable and reports only allow two dynamic ranges as having three would be much more practical.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

JW
Jonas W.

Mid Market, 51-100 employees

5.0

Works like Excel

Pros

Fedox is really simple to handle because it works much like Excel. We can build attractive interactive reports without deep IT skills. Setup took little time.

Cons

I see only a few small points that could be improved e.g. drill-through to show details but nothing important.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HL
Henrik L.

Digital Solutions & Projects, 500+ employees

5.0

Build reports without coding

Pros

I really appreciate how user-friendly it is thanks to an Excel-style interface that lets me and other business users build our own reports without any coding. I can assemble data models easily and it offers a powerful ETL engine plus powerful planning and forecasting capabilities such as splashing.

Cons

From my experience the visualization options are fairly limited and the workflow module is geared toward basic approval steps. When I try to set up tailored, multi-stage approval processes, things can quickly get complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Regular updates, exceptional support

Pros

One thing I have noticed is that the software gets regular updates and its feature set keeps expanding while still retaining many of the older capabilities. I don't have to constantly revise or maintain my model although I enjoy tinkering with it. Even without hiring consultants, I can find tons of helpful material in the knowledge base. The support team offers exceptional service.

Cons

Lately I get the impression that on-premise editions are being phased out gradually. At the moment I am not keen on cloud-only versions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MA
Michael A.

Small Business, 11-50 employees

5.0

Tailored to my needs

Pros

For my needs, Jedox can be tailored to suit them.

Cons

Occasionally I find implementing those customizations to be complicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Accessible to everyday users

Pros

Jedox is really easy to use. It's accessible not just for administrators and report developers but for everyday users as well. For me it simplifies collecting all the relevant data and even without strong IT skills, I can produce excellent content.

Cons

When my business scenarios grow more complicated, I find Jedox's charting difficult to work with. In those situations I often have to come up with a workaround to get my visuals and reports to show exactly what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Fast simulations!

Pros

For me it's really easy to use and lets me run fast simulations and calculations without needing the IT department, accessible through a browser or Excel and offering self-service BI.

Cons

I get frustrated by the frequent, rapid changes to the PowerBI connections as both to and from the system as and it's often unclear if the link is actually active or how it functions. Also when we migrated to SaaS, our concurrent user model stopped working.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Complete bi, works on devices

Pros

Jedox is a complete BI tool. It starts with a powerful, easy to use Integrator that makes data work fast and simple and it works well on different devices.

Cons

I have no complaints about the Jedox Suite. I am fully satisfied and cannot find any features that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

very well organized tool

Pros

I appreciate the software's clear structure and I find the product's planning capabilities and its handling of business rules to be well organized and effective.

Cons

In my experience debugging business rules can be tedious and I have noticed that performance sometimes suffers when calculating complex business rules.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Rules functions powerful

Pros

Being able to enter data manually and the flexibility when building data cubes are great. Also the RULES functions are especially powerful and useful.

Cons

From my experience creating reports is quite complicated because of things like dynamic ranges and subsets and I find the visualization options are limited compared with other BI tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Excel frontend analyzes data

Pros

Using the Excel frontend helps me analyze data

Cons

As a user, I haven't had enough time to become a Jedox specialist so I am still only using the frontend

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

gives freedom, web interface is slow

Pros

I can build reports in virtually any layout or shape I need.

Cons

Since it runs through a web interface, I often find it noticeably slow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

provide user-friendly analysis

Pros

Overall I am quite impressed with the ETL capabilities. processing is very fast for both ETL jobs and OLAP access and overall it feels incredibly user-friendly for analysis, reporting and planning.

Cons

Occasionally I struggle to locate particular information within the knowledge base because the search tools are limited and could definitely use enhancement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

3.0

Dynamic reports, missing single-user view

Pros

I love that the reports are dynamic and automatically refresh based on job updates.

Cons

For me the ability to create a report view tailored to a single user rather than a whole user group is missing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

A
Anonymous

Mid Market, 51-100 employees

4.0

like the customizable designs

Pros

The dynamic reporting and the ability to customize designs is something I love about it.

Cons

Right now I don't have any major complaints although I wish there was a German knowledge base

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9