Total 288 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

scenario modeling is good

Pros

I like the strong data security and how easy it is to model multiple scenarios using the data.

Cons

For me processing certain datasets can be slow and some upload routines are rather complex.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

MH
Magdalena H.

Enterprise, 500+ employees

5.0

Finance uses without it

Pros

It is very easy for someone in finance to use without needing IT help all the time. I can also connect different systems on my own and download data in Excel or CSV for quick reports. The Excel add-in makes everything even more convenient.

Cons

I have noticed that running it on-premises makes staying current difficult because updates arrive quarterly. in my experience using the cloud seems much simpler to keep up to date.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

Everything in one place

Pros

One thing I really like is being able to keep everything in a single place. I can switch between different views and dashboards which makes my workflow much smoother and easier once everything is organized and settled.

Cons

I handle a huge amount of information so I wish the software were quicker and supported keyboard shortcuts like Excel. I get frustrated that those fast commands aren't available to speed up my work.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Interactive team collaboration

Pros

Jedox is very interactive and highly communicative during team collaboration.

Cons

In terms of licensing, I feel the cost becomes steep as you add more users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

FK
Fernanda K.

Enterprise, 500+ employees

5.0

Easy to customize settings

Pros

I like how easy it is to customize Jedox and adjust settings to fit our company's specific needs.

Cons

For me the formulas come across as somewhat complicated and mastering them demands a higher level of expertise than I initially expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Easy through excel integration

Pros

The tool is really easy to use, mainly because of its Excel integration.

Cons

We have no remarks. the system satisfies our present needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

Users pick up quickly

Pros

Because it connects to Excel through a plugin, I find it really easy to use. our users pick up the system quickly and I appreciate the competitive pricing.

Cons

Based on how we've used the system for our specific use case, I honestly cannot point to any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FB
Fernando B.

Enterprise, 500+ employees

5.0

Database and bi combined

Pros

Jedox is a unique tool because it combines both a database and a BI platform in one. What stands out is how it connects to many different databases and lets you build internal structures that can handle any business rule across the company. Also it is easy to set up like no programming experience needed. Adding elements and attributes feels secure and simple too and cube rules help enforce business rules cleanly. I also like that data updates happen in real time so everything stays current. Building custom reports is surprisingly easy and the Excel integration makes it even more accessible. There are even features I have not seen elsewhere like dynarange, variable filters and filter rules that make reporting very flexible. Since it can pull data from many sources and turn it into custom tables and charts, it really works as a full BI tool. It also works well with tools like Power BI and even non-experts can query data from Excel. Overall I find its value truly impressive.

Cons

For improvements, I'd like more helpful hints or instructions while building forms and reports so I do not have to keep switching to the modeler to understand what I am doing. I'd also like charts that are not tied to a specific cell so I can interact with them directly like the Palo function making visual analysis smoother and more user friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

COL
Carlos Otaivio L.

Enterprise, 500+ employees

5.0

Well organized and secure

Pros

For me the most important thing is how well organized and secure the system is

Cons

I find it difficult to use the system when my internet drops and I also feel Jedox includes features we haven't learned to use yet

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Saas with dashboards and tables

Pros

I am using the SaaS platform and it gives me both dashboard visualizations and tabular reporting capabilities.

Cons

We do see updates frequently and at times the system requires additional memory although that was caused by our own internal data setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Powerful, minutes to create reports

Pros

This software is very powerful but still surprisingly easy to use. I also really enjoy how it works with Excel as I can create new reports in just minutes. Whether I am in Excel or on the web, I always see the same up to date data and I can enter or edit info from either place, depending on my access. I even like that I can start with a small setup and easily grow it over time, even while it's running. Plus I was able to build new tools and databases on my own, with very little help from consultants.

Cons

Adding workflows to my custom reports and apps can be harder than it should be. If I use the built-in models, it is simple but getting those workflows to work with my own data takes extra work. I'd also really like a plugin that lets me plot sales figures on a map that kind of visual would be very helpful for our analysis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

Implemented quickly, underwhelming visuals

Pros

I have found it really quick to implement and it's cost-effective for companies that want to automate their budgeting process.

Cons

I often feel it leans heavily on the software vendor for support and the interface or visuals are pretty underwhelming.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

SK
Steve K.

Information Technology, 51-100 employees

5.0

we able to learn it quickly

Pros

Jedox is very user-friendly and has helped us depend less on IT. Implementation was easy and new users pick it up quickly because the interface is simple to use.

Cons

I feel the main shortcoming with Jedox is the limited availability of in-depth training materials and written manuals for advanced report design. While their courses have definitely improved and the knowledge base is reasonably comprehensive, I often hit walls where searches turn up nothing useful or the articles are too shallow to guide more complex designs. In those cases I end up experimenting or asking colleagues because there simply aren't detailed guides for advanced reporting scenarios.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

T
Tobias

Machinery, 101-500 employees

More than a year

5.0

Flexible solution, easy to expand

Pros

Jedox is very powerful and easy to use. I love the integration into Excel, which allows me to create completely new ad hoc reports within minutes. Also, I can start with a small solution for a specific reporting or planning need and expand it easily, even during runtime.

Cons

Improving the integration of workflows into custom reports and applications could make it more accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

Thoughtful design!

Pros

As a user, I really like the platform's design and the way it handles analysis. Plus it seems user friendly and thoughtfully put together.

Cons

I am not happy with the software's running speed and the migration process seems hard and time-consuming which ends up being quite frustrating.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

Amazing report filters

Pros

The report's filter function is really amazing as it makes narrowing down results simple and effective when I am analyzing data.

Cons

In my experience Jedox's setup for mapping financial statements lacks a consistent, user-friendly approach which makes it confusing for users to apply it reliably.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

provide fantastic support

Pros

Because it closely resembles Excel, I find the tool extremely helpful. Also it's easy to use and often explains itself. I even like that the support is fantastic as whenever I faced complex problems they helped resolve them quickly and without fuss.

Cons

I have noticed the software can be quite slow at times and I frequently encounter error messages that appear without any clear reason.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Broad capabilities I rely on

Pros

I am really happy with this platform as it packs a broad set of capabilities that I rely on.

Cons

To be honest, I find the interface could be more user friendly and they need to make the modelling features friendlier for everyday business users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Consolidates multiple finance sources

Pros

It consolidates multiple data sources for finance reporting.

Cons

I have noticed there are fewer training videos available online but my partner provided enough study material to learn the system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

Flexible planning, implementation too long

Pros

For me Jedox stands out as the go-to platform because of its exceptional flexibility and scalability as I use it to manage our planning process and to smoothly integrate financial planning with analysis.

Cons

I'd like the project implementation phase to be shortened so we can get up and running more quickly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

8