Total 288 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

User-friendly etl modeler

Pros

I appreciate the user-friendly built-in ETL modeler features.

Cons

At this point, I haven't found any real downsides apart from the intentionally added modelling complexity, in my view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

4.0

very heavily customizable

Pros

It is easy to get up and running and I like that it can be heavily customized to fit our processes.

Cons

From my experience support outside EMEA could be much better and I feel the training should largely be offered online.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

Great but administrators need tech skills

Pros

Jedox software provides a variety of capabilities that help customers from different industries fulfill their planning needs

Cons

From my experience administrators in Jedox should possess a technical background to be capable of managing all the configuration settings within the system

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Small Business, 11-50 employees

3.0

Powerful visuals, ETL not easy

Pros

The visualization tools are really powerful and there are lots of options

Cons

I don't find it easy to use for ETL tasks

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

6

A
Anonymous

Small Business, 11-50 employees

5.0

Single truth for all departments

Pros

It is really helpful for pulling together strategic work across finance, sales and operations, procurement, human resources, production and other departments. For me it created a single source of truth that noticeably improved the quality and consistency of our data which in turn made it easier for decision-makers to act quickly and with confidence based on accurate information. It also trimmed down the time and costs involved in a number of processes which was a real benefit for our team. On top of that, I appreciate how user-friendly it feels since it integrates with Microsoft platforms that most people are already comfortable with. The Jedox connector proved useful too, letting us pull data from multiple source systems and surface it in other third-party BI tools so we could visualise and share insights without too much fuss.

Cons

Although I like that it offers a variety of ready-made models to choose from, in my experience the platform's full capabilities only come out after a fair amount of customisation and configuration by Jedox consultants prior to deployment. That means you shouldn't expect a plug and play miracle without some setup work. A good level of engagement from our end-users was also necessary during the project so the model builders could collect enough detailed information to configure things correctly and that commitment can be demanding for busy teams.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SC
Shankar C.

Small Business, 11-50 employees

4.0

Consolidates processes for us

Pros

Jedox provides a broad range of capabilities and it allows me to consolidate several processes. For example ETL into a single application that I can deploy anywhere and at any time.

Cons

Compared to Microsoft Excel, I sometimes find it restrictive in flexibility which limits how I can manipulate data and customize workflows.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

Best analytics, ETL errors are annoying

Pros

The software offers the best analytical capabilities within its Financial Planning modules.

Cons

For me ETL integration makes it hard to locate error messages and fix them.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

GS
Ganapathy S.

Mid Market, 51-100 employees

5.0

Ai promised, not seen yet

Pros

They promised AI features but I have not seen them in action yet. However Jedox seems to be working on it.

Cons

Compared to Anaplan and Board, I feel the technology here is quite lacking.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

D
Daniel

Financial Services, 51-100 employees

More than a year

4.0

Jedox Experience

Pros

Automating a manual budgeting process allows me to focus on reviewing the numbers rather than compiling them.

Cons

The interface lacks aesthetics and setting up workflows can be cumbersome. It also requires substantial reliance on software vendors.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

G
Gary

Information Services, 51-100 employees

More than a year

3.0

MIS Engineer

Pros

I really like the excellent UI design of this software, which makes it very intuitive and easy to navigate. The ease of use is a significant advantage, allowing me to accomplish tasks efficiently without any hassle. Also, I have not encountered any compatibility issues, which enhances my overall experience with the software.

Cons

We're still facing issues with single sign-on for one account that haven't been resolved.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

A
Annabelle

Financial Services, 51-100 employees

More than a year

4.0

Jedox customised

Pros

Using Excel add-ins, I can effortlessly customize reports to suit my specific needs. This feature allows me to adjust and format the reports exactly how I want, making the process both flexible and simple.

Cons

Despite creating a master list for budget setup, we still need to manually update the reference master in Excel, resulting in redundant work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Json

Computer & Network Security, 51-100 employees

More than a year

4.0

system architect

Pros

I can reduce the reporting cycle from a month to a week.

Cons

There are no drawbacks or disadvantages to mention about this product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kenny

Retail, 51-100 employees

More than a year

3.0

A BI thst does everything as long you have the idea

Pros

This software incredibly flexible and based on Excel, which makes it exceptionally easy to use! Its integration with Excel means I can leverage familiar tools and features, enhancing my productivity and simplifying my workflow.

Cons

Jedox, being built on Microsoft Excel, sometimes slows down the system.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

ET
Edmond Tan

Financial Services, 51-100 employees

More than a year

4.0

User Feedbacks

Pros

The filtering function of the reports is good. I can choose from past years' records, filter by Year to Date, and much more. The visuals of the reports are presentable and good.

Cons

The setup for mapping could be more consistent across all financial statements.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

J
Jonas

Furniture, 500+ employees

More than a year

5.0

Great Planning and Reporting Tool

Pros

The implementation was very fast. The cube database is simple to understand and handle. Reports can be created easily, very similar to Excel and without any programming skills. There are a few great features that help me design long and complicated reports quickly and easily. By using the Jedox workflows, I can send out our monthly reporting fully automated. I highly recommend iXlog as a partner for the implementation.

Cons

The drill-through feature in reports lacks customization options, although Jedox support mentioned they're working on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Debbie

Pharmaceuticals, 101-500 employees

More than a year

4.0

Review on Jedox implementation on Spend & Compensation Module.

Pros

It is very user-friendly and it's designed in a way that makes it easy for other users to follow as well. The intuitive interface ensures that anyone can quickly understand and navigate the software without much difficulty.

Cons

To fully leverage Jedox, more familiarity with the report developer is necessary.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R
Ramesh

Management Consulting, 11-50 employees

More than a year

4.0

Jedox Review

Pros

In my opinion, the modeling and reporting capabilities of this software are excellent. The tools provided allow me to create detailed models and comprehensive reports with great ease and accuracy, significantly enhancing my ability to analyze and present data.

Cons

It's not immediately intuitive; there's a learning curve to get accustomed to it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

S
Saturpaghan

Accounting, 11-50 employees

Less than a year

3.0

Jedox Review

Pros

It has a lot of options for me to build and customize a model.

Cons

Using it effectively requires knowledge of various software and programming languages.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

8

Functionality

10

S
Shah

Accounting, 11-50 employees

Less than 6 months

5.0

Cust

Pros

I really like the modeler editor, rule editor, and the complexity of the ETL processes. Alao, the ability to connect to multiple databases is a significant advantage, making it a robust tool for handling various data sources and intricate workflows.

Cons

The PALO language, though intricate, effectively fulfills its intended function. Despite its complexity, it proves highly capable in meeting its designated objectives within the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Great value for money

Pros

Jedox is flexible, powerful, and heavily customizable with a big marketplace full of pre-built models.

Cons

The training website needs improvement and should focus more on online resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10