Consumer Goods, 11-50 employees
Less than 6 months
“worst customer service I ever come across”
Pros
Once I get it set up properly for labels it works well okay. I use it for printing ingredient labels for my products and date codes for ingredients.
Cons
Their customer service is the worst I have come across anywhere. I keep emailing and calling but they never actually resolve anything or follow through on what they promise. Not a single problem has ever been fixed for me even though they have happily taken thousands of dollars from my business.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
2
Functionality
6
Airlines/Aviation, 51-100 employees
Less than 6 months
“digital checklists replace paper logs”
Pros
Jolt's digital checklist feature is very capable letting my team ditch paper logs and move to electronic workflows that keep full audit trails and clear accountability. This helps us cut down on errors and avoid missing steps.
Cons
One drawback I notice is that the auto-scheduling options are weak or missing so I or other managers end up having to manually adjust shifts and make changes instead of the system suggesting optimal schedules based on availability or demand.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Retail, 51-100 employees
Less than a year
“Team checklists work but app runs slowly”
Pros
I really liked the checklist feature. As being able to have several team members work on the same list at once made our daily store opening run much more smoothly and consistently.
Cons
Unfortunately I ran into persistent lag and frequent connection problems. Also the app itself works slowly which made working through the lists really difficult and time-consuming.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
10
Functionality
7
Food & Beverages, 51-100 employees
Less than a year
“temperature checks are not an issue now”
Pros
It is easy to check temperatures on items and the whole process is really fast. Also I like that the device connects via Bluetooth means I can easily control it from my phone.
Cons
Keep in mind that the Bluetooth performance varies by what device I am using and it is not always reliable. As sometimes I face connection problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 51-100 employees
Less than a year
“peace of mind with reliability”
Pros
With Jolt I can make sure the team stays focused on health inspection duties and that reliability really puts my mind at ease because I know they are regularly completing and double-checking specific tasks as required.
Cons
They already offer a wide range of checklist templates and features but I still wish the system allowed for deeper personalization to better fit our exact needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Environmental Services, 51-100 employees
Free Trial
“Improved task organization and accountability”
Pros
Using Jolt really improved how I organize tasks and made sure companies actually took responsibility. It also made managing my time a lot easier.
Cons
I don't really have any complaints as everything worked well and there is nothing negative to point out. But if I must pick one drawback, it is that the cost is higher than comparable options.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Telecommunications, 11-50 employees
Less than 6 months
“Very simple, reliable measurements”
Pros
This tool is very simple to use and keeps track of everything. Also I find its measurements reliable.
Cons
If I were to nitpick a little I'd mention that the reporting features could use some minor improvements, although that never really impacted my overall experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 51-100 employees
More than a year
“i like the simplicity and compliance features”
Pros
I like its simplicity and strong compliance-checking features.
Cons
In my time managing the service I noticed the platform is a little outdated and received very few updates. Also the UI is pretty old-fashioned.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Insurance, 1-10 employees
Less than a year
“real-time scheduling updates”
Pros
As per me it is a very user-friendly too. Also ut provides real-time scheduling updates, offers great mobile access and integrates smoothly with time-tracking systems.
Cons
I have nothing to mention when it comes to cons. As everything about it is good and meets my requirements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology & Services, 11-50 employees
More than a year
“Great multilingual e-marketing campaigns”
Pros
The app supports multiple languages really well and it handles our e-marketing campaign management with impressive effectiveness and reliability.
Cons
One downside I notice is that implementing the product costs noticeably more than similar software options which can be a bit of a budget strain for smaller teams.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Business Supplies & Equipment, 1-10 employees
More than a year
“Pretty easy, simple to get started”
Pros
Jolt is pretty easy to use and quite accessible. Overall it's simple to get started with and works well for me.
Cons
Compared to other tool it takes more time to learn than other tools I have used but I still think it's worth the extra effort.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Telecommunications, 11-50 employees
More than a year
“Excellent for daily operations and monitoring”
Pros
This is an excellent tool for handling the team's and the wider organization's daily operations. Also it allows me to monitor each employee's progress on specific tasks making micro-scheduling feasible and it attempts to deliver near real-time feedback to managers so they can act quickly.
Cons
The pricing is quite high much more than many competitors and customer support could be a lot better. Still I find the tool valuable and worth considering.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Food Production, 51-100 employees
More than a year
“simple to use and roll out”
Pros
I am amazed at how simple it is to use and to roll out across our workplace. Jolt makes training our employees simple and effective.
Cons
My only complaint is that logging in can be slow at times. Other than that, I really like it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 51-100 employees
More than a year
“Easy to use, work from anywhere”
Pros
It is easy to use and it gives our team an excellent option for working from anywhere.
Cons
Signing in confused me a bit because the steps weren't very clear initially.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 51-100 employees
More than a year
“Great features but frustrating at times”
Pros
I really like the task management features, there are so many customizable options to choose from which makes it really easy for me.
Cons
Labeling is a constant frustration for me. Whether it's printer malfunction or some sort of IT issue, something always goes wrong.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Food Production, 11-50 employees
Free Trial
“Useful for multi-location operations”
Pros
Jolt is really useful for handling day to day operations across different business entities. I use it on a tablet and it gives owners and managers a clear view of checklists within precise timeframes. It feels particularly well-suited for restaurants and hotels without a central office since it was designed to help supervisors manage their employees and workers effectively.
Cons
I haven't noticed any real issues with this software. As it does its job and performs well for the kind of management it's intended for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Responsive support, real person answers”
Pros
The customer support at Jolt has truly impressed me. As they're consistently responsive. Believe it or not when I call, a real person often picks up the phone if they're available and my emails always receive a prompt reply within a reasonable timeframe.
Cons
No complaints as it's been an excellent fit for our needs and has worked wonderfully for us. Recently the company has expanded and like many people I find change uncomfortable as several familiar faces have moved on. Still the newcomers who have stepped in are doing a great job taking over those important roles.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Administrator, 11-50 employees
“excellent support team when needed”
Pros
After getting through the initial setup, I have notice the system is easy to use. Also the product support has been excellent as the team is responsive and Mia in particular has been incredibly helpful alongside her colleagues.
Cons
I ran into quite a few issues with the last update because of a storage-related problem but support team stepped in to help resolve things and I appreciate their assistance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 101-500 employees
More than a year
“A business staple!”
Pros
I appreciate how simple it is to schedule staff members and that they can request time off or enter unavailability. Many apps don't allow both.
Cons
Occasionally, the app did not function properly for my staff. In recent months, this has really improved, making this app more reliable for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 51-100 employees
Less than 6 months
“Enhances efficiency”
Pros
It eliminates the need for paper versions of recording temperatures and other required tasks in a restaurant, making them more detailed. It enhances accountability and accuracy from employees. I can create lists, print date labels, or even create other labels. It's a technological advancement, and I would recommend other fast-food restaurants use this great tool!
Cons
Overall, it was a pretty great experience for me, but the amount of information I had to learn at the beginning felt overwhelming. With the training, I eventually got the hang of it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10