Jolt

Can be great, but it can also be frustrating

Pros

I find the task management fantastic with lots of customizable options.

Cons

Labeling is a constant frustration for me. Whether it's printer malfunction or some sort of IT issue, it is inconsistent.

Longtime Customer

Pros

I appreciate how simple it is to schedule staff members and that they can request time off or enter unavailability. Many apps don't allow both.

Cons

Occasionally, the app did not function properly for my staff. In recent months, this has greatly improved, making Jolt a staple in my business.

Great Software!

Pros

It eliminates the need for paper versions of recording temperatures and other required tasks in a restaurant, making them more detailed. It enhances accountability and accuracy from employees. I can create lists, print date labels, or even create other labels. It's a technological advancement, and I would recommend other fast-food restaurants use this great tool!

Cons

Overall, it was a pretty great experience for me, but the amount of information I had to learn at the beginning felt overwhelming. With the training, I eventually learned it all!

Happy Customer

Pros

This software is incredibly easy to use, and the customer service is very professional.

Cons

I have not found anything wrong with it. It's a great program.

Jolt is AMAZING

Pros

Jolt is extremely customizable and easy to operate! I use it for our hourly inspections, daily and weekly cleaning tasks, damage claims, repair requests, preventative maintenance, recurring team surveys, and tracking lost and found items. If you manage a team in a task-heavy environment, Jolt is essential! If you suspect a task is being pencil-whipped, you can change the task type to require a photo or scan a QR code for proof of completion - amazing! They constantly add new features and improve existing ones.

Cons

Because it is so customizable, I found there was a significant amount of setup required. They have a great support staff who worked closely with me to teach me what I needed to know and get my most important lists built out. I've been working with Jared, and he is amazing! Even months after purchasing, I can schedule time on his calendar, and he will answer any questions and help me find a solution!

Time Saver

Pros

Jolt checklists make it super simple for us to maintain location compliance and ensure we stay updated with requirements. It notifies us if checklists are not being conducted on time, and it allows us to construct our own in-house checklists to keep a digital record of important items.

Cons

There is nothing to dislike about Jolt. If I have any questions, there is a designated support specialist assigned to assist me, and if not, anyone from the support team will more than gladly assist.

[sensitive content hidden] from Jolt deserves praise!!!

Pros

Jolt overall is a great product. Setting up the labeling system is easy and quick. The information library is clever, downloading files locally so users can access them quickly and conveniently without waiting. The list functions are great as well. But the highlight has to be their onboarding team, especially their team, our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he's quickly available, very meticulous, and honestly, without him, we might have given up on Jolt.

Cons

The overall initial lift that Jolt requires before reaching a usable state is high for me. There are some UI features that don't yet exist within Jolt that they are working on, which would make the experience simpler. Although these are small things that will eventually be solved, they have a great feedback function that alerts the DEV team to what things can be improved.

Easy to use and implment

Pros

Its automation saves us time and enables employees to be more productive. The backend is extremely intuitive and easy to navigate. The onboarding support was fantastic; my questions were answered quickly, and solutions were implemented in real time.

Cons

Little pricey, but I feel like I am getting enough value to justify it.

The communication tool that revolutionized the way we connect at work

Pros

I like that I no longer have to rely on long emails or messages getting lost in the inbox. With one click, I can send instant messages to the entire team, specific roles, or individual employees.

Cons

It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.

This platform has transformed the communication of my team

Pros

I can share different types of content, such as text, videos, and PDFs, and I can ask my colleagues questions to ensure they understand the information. There are no more excuses for miscommunications or mix-ups. Best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.

Cons

It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier for me to navigate within the platform.