Total 183 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

8%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Marina

Internet, 1-10 employees

4.0
July 2023

Team communication gets better with this

Pros

I like that I no longer have to rely on long emails or messages getting lost in the inbox. With one click, I can send instant messages to the entire team, specific roles, or individual employees.

Cons

It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

L

Liliana

Marketing and Advertising, 1-10 employees

5.0
June 2023

Helps coordinate with employees

Pros

I love how Jolt lets me share all kinds of content, whether it's text updates, training videos, or important PDFs, making sure that all essential information is accessible in one place. The best part is being able to quiz my colleagues on the material to confirm they've understood it—no more excuses for missed details or confusion! The built-in reminders and notifications are also a game-changer, as they ensure everyone is up-to-date and on the same page without having to chase them down. It's made communication within our team far more efficient and dependable.

Cons

It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier for me to navigate within the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

M

Mayerly

Marketing and Advertising, 1-10 employees

5.0
May 2023

Fav communication channel

Pros

I love being able to instant message my entire team with just one click, which has made communication much easier and ensured everyone is aware of critical information.

Cons

Sometimes, it can be a bit overwhelming to receive a large number of messages at the same time when there are a lot of people in the chat.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
May 2023

Best accountability software

Pros

It's a great business solution, very good for performing line checks (very interactive), allows me to upload photos, probe temperatures, and most importantly, take important corrective actions.

Cons

Although it is a great product, I think the first-time instruction could be a bit more helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Domingo Antonio

Marketing and Advertising, 1-10 employees

5.0
May 2023

Features can overwhelm you

Pros

One of my favorite features with Jolt is the customizable notifications. I can send messages directly to specific team members or groups, making sure that everyone receives the most relevant information without overloading them with updates. This feature has made it so easy to keep communication clear and targeted, helping us streamline our daily operations and avoid unnecessary interruptions. It's great knowing that team members only get alerts that truly relevant to their roles.

Cons

Sometimes, it can be a bit complicated for me to navigate the platform, and there are so many features and options that it can be overwhelming. But with time and practice, I got used to it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

F

Felipe

Information Technology and Services, 500+ employees

More than a year

5.0
May 2023

A useful and important tool

Pros

This app is highly useful for risk management and other company functions.

Cons

It was a bit tedious when I first started using it but it works fine now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

laura

Insurance, 500+ employees

More than a year

3.0
April 2023

simple to use but support is not good

Pros

What I like most about this app is how ridiculously simple it is to use and how comprehensive it feels it includes a mobile app, checklists, tags and more so right now we're really pleased with Jolt overall.

Cons

I find the customer support really disappointing as they take ages to reply which has been frustrating and that slow response time is the main negative point I have with the service.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

4

Functionality

7

K

Kentall

Marketing and Advertising, 101-500 employees

Less than a year

4.0
April 2023

Managing operations is smooth now

Pros

It's the best platform to use because of its variety of tools for task management, time tracking, training, and more. It's simple to use and can scale with expanding enterprises. The interface is user-friendly and accessible to people with different degrees of technical skill.

Cons

It gets slow sometimes, but it's working fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dawn

Automotive, 1-10 employees

Less than 6 months

5.0
April 2023

Helpful for my work

Pros

Jolt has made communication and resource-sharing so simple! I can send instant messages and targeted notifications to either the entire team or specific groups with just one click, making it incredibly easy to keep everyone informed. I also really appreciate the ability to share crucial files, like manuals and policy updates, and track who has received and read them. Having everything centralized on one platform means that I no longer worry about missed communications or outdated resources, everyone has access to exactly what they need, when they need it.

Cons

The app is very glitchy. I've had to redownload it a couple of times to get it to work again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HD

Hershy D.

Small Business, 11-50 employees

5.0
March 2023

User-friendly for any of our employee

Pros

There are many positives such as what I appreciate most is how user friendly it is since any employee at any level can learn the backend, figure out how to use it and access reporting.

Cons

The support team is lacking. As it was difficult to get in touch with anyone though it's improved over the past five months.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

8

AS

Agnes Serwaa

Real Estate, 1-10 employees

More than a year

5.0
March 2023

Optimizes performance!

Pros

I find using Jolt as a centralized platform for communicating and collaborating with employees very beneficial, reducing the need for phone calls, emails, or in-person meetings.

Cons

It took me too long to get it in the initial stages, and the initial cost of investment is a bit on the higher side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than a year

4.0
March 2023

Recommended for businesses

Pros

This is useful for tracking down the best employee in a team based on performance using the list feature. Scheduling is easier and it also reduces the time taken for the manager. It can also be used on mobile phones very easily.

Cons

In some cases, it is a little slow. Sometimes it is difficult for me to get in touch with customer service.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Darrick

Hospitality, 11-50 employees

Less than a year

1.0
February 2023

Nothing to like here

Pros

The promises sounded good. Results did not materialize.

Cons

Poor adoption from my staff, with little to no assistance from Jolt on that. The thermometers never worked correctly, resulting in bad or no readings. When I tried to send them back, we were outside the warranty period of only a few months, so we were stuck with them. They ended up as trash. It's always difficult for me to get in touch with customer service.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
February 2023

simple and user-friendly

Pros

I mostly like the simplicity of using this software. Managing employees and tasks is very simple in Jolt. A beginner can use it with minimal guidance very well.

Cons

Not much to dislike, but if possible, they can improve the UI a little.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Anthony D.

Small Business, 51-100 employees

5.0
January 2023

Handles complex tasks for us

Pros

What I find most appealing is how easy it is to use yet it handles complex, long-range tasks so it lets me do everything for our kitchen operations in a single piece of software as it's incredibly appealing and helpful!

Cons

I think the visual design could use improvement. I am confident it will evolve though. For all-in-one tools like this, good design matters a lot particularly because our kitchen team is always busy. Simpler is definitely better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A

Angelo

Internet, 101-500 employees

Less than a year

5.0
January 2023

Fast, dependable and simple to operate

Pros

Jolt has become an amazing part of my workflow. I find it extremely fast, dependable and simple to operate. Its user friendly interface allows me to accomplish tasks quickly and with efficiency. The support team is excellent too as they're consistently prompt in answering any questions or addressing concerns I bring up.

Cons

The main drawback I have noticed with Jolt is its pricing which may feel rather high for certain people. I also miss a few features that I'd like to see added since some capabilities I expect aren't currently available.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

J

Julie

Retail, 1-10 employees

More than a year

4.0
January 2023

simple app keeps staff accountable

Pros

The app is user friendly and pretty stripped-down yet it still helps me keep track of tasks and makes staff accountable.

Cons

Every so often it becomes slow or buggy and my lists won't load I end up logging out and back in several times before it works.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S

Sarfaraz

E-Learning, 500+ employees

Less than a year

3.0
January 2023

Streamline Your Workflows and Boost Productivity

Pros

Jolt offers several benefits to businesses looking to streamline their work processes and boost productivity. Key advantages include: an easy-to-use and intuitive interface, improved collaboration and communication between team members, real-time tracking and reporting of tasks and projects, customizable templates, and integrations with popular tools, and enhanced visibility into team performance and progress. By simplifying workflows and improving collaboration and communication, Jolt helps teams achieve better results in less time. Whether managing small projects or large-scale initiatives, Jolt is a versatile and powerful solution that can help meet your goals.

Cons

One potential drawback is that it may have a learning curve for users like me who are unfamiliar with project management tools. Also, the platform's features and capabilities may be limited for businesses with highly complex or specialized project management needs. Finally, some users may find the cost of Jolt to be a concern, especially for smaller or cost-conscious organizations. Before making a decision on whether Jolt is the right solution for your business, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific needs and requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Adinde

Financial Services, 1-10 employees

More than a year

4.0
January 2023

My honest review on Jolt

Pros

I enjoy using Jolt because it's easy to use and includes a mobile version. I like that I can schedule different skill types, and employees can browse schedules and submit requests using the mobile app. Schedule creation is now simpler and more time-effective thanks to Jolt.

Cons

Even though the scheduling concept of Jolt is good, I find it somewhat difficult to integrate into the payroll at my workplace.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anthony

Food & Beverages, 51-100 employees

Less than 6 months

5.0
January 2023

Great Software and Service!

Pros

The ease of use, along with its extensive capabilities, makes it such appealing software.

Cons

The design could look better. I think the design is due for an upgrade, which the Jolt team has told me they are working on!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10