Total 183 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

8%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AC

ashley C.

Hospitality, 51-100 employees

3.0
September 2019

Pro of it is it con too

Pros

Having quick access to my schedule and being able to spot the essential updates our team requires is something I appreciate.

Cons

However scheduling feature still needs imporvements as it at times frustrates me because it tends to act up when several colleagues are editing at the same time before the updated schedule gets published.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

DV

Deb V.

Small Business, 11-50 employees

5.0
September 2019

handles labeling and time clocks well

Pros

We started using Jolt to handle in-process labeling at our food manufacturing plant. We bought the system because it was affordable to acquire and operate. Beyond labeling, we knew it offered a lot more functionality so we were drawn to those extra capabilities. Even though we haven't tapped into all of Jolt's features yet, right now it's handling finished-product labels and serving as a message board for weather-related updates. It's also become the main time clock for every employee to punch in and out and it helps us keep track of employee histories. Another nice touch is that it stores photos of everyone who clocks in which we find really helpful for quickly introducing and identifying new hires on the floor. Those examples only scratch the surface of how we're using the system and we're excited because we plan to roll out many more of its functions across the facility.

Cons

I honestly cannot think of anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DN

Damian N.

Compliance Analyst, 51-100 employees

5.0
September 2019

Easy training, cut out paperwork

Pros

For our team, the system is incredibly user friendly so getting new employees trained is easy and fast. We've also customized it extensively to match our processes which really speeds up task scheduling and coordination. Overall it's cut out a tremendous amount of paperwork throughout our company.

Cons

Don't really have any real complaints about this software it does everything I need right now. That said I would love to see more features added in future updates to broaden what it can do and make it even more useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
September 2019

Manages time-off well for us

Pros

With Jolt I can easily manage time-off and unavailable requests. It also assigns colors to those requests when building the rota which makes the schedule much simpler to read at a glance.

Cons

Having a monthly calendar view available for scheduling would be incredibly useful. Right now it's a real pain that I have to keep scrolling week by week to assemble the whole month which slows everything down.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

MM

Mathew M

Director, 51-100 employees

5.0
September 2019

The best software for operations

Pros

We are so happy with jolt. It has streamlined all aspects of operations. We can easily compare performance now. The communication team is so great.

Cons

Jolt is a solution to all our problems so no cons for us.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C

Cade

Regional Director, 500+ employees

5.0
August 2019

One step ahead of every other software

Pros

From the extensive amount of checklists to the sheer number of daily users, Jolt has been able to deliver a user-friendly and efficient experience to our staff.

Cons

Nothing at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
August 2019

scheduling is ten times easier now

Pros

Using Jolt has made scheduling ten times easier for me!! I can release shifts and pick up others with a single click! I also find it easy to oversee my team's schedule and quickly spot where the gaps are.

Cons

I find logging in frustrating at times. It often asks me to enter my username and password twice which ends up being annoying and inconvenient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

GL

Gerald L.

Restaurant Manager, 11-50 employees

5.0
July 2019

Easy scheduling, great logbook feature

Pros

What I really like about Jolt is how easy it is for both managers and employees to use. The scheduling/booking section is incredibly simple to navigate and makes handling time-off requests, roster adjustments and shift swaps feel effortless. Their logbook feature helps my whole team communicate much more effectively by allowing us to post concerns or issues and carry on conversations through a comment thread. It seriously saves us a ton of time! These days staff can trade shifts, request days off, give away a shift and set their live availability all by themselves. Being able to quickly print pre-made labels and, importantly, seeing that Jolt actually listens to users about requirements and features, makes it an excellent tool.

Cons

Honestly I don't have any complaints about Jolt because it has served our needs extremely well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CT

Carl T.

The Rocket Bakery, 11-50 employees

5.0
June 2019

pretty simple to use for everyone

Pros

This platform is really easy to use for both executives and coworkers. The scheduling tools are simple to work with and make managing time-off requests, shift changes and move adjustments a stress free process. Its logbook feature lets my entire team communicate more effectively by posting concerns or issues and letting a comment thread grow. Overall Jolt has organized our employee workflows and in my experience is easy to operate and genuinely helpful.

Cons

Personally I don't have any complaints about Jolt because it has consistently met my needs very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Danni D.

Small Business, 11-50 employees

5.0
June 2019

Organized schedules months ahead

Pros

My workplace uses Jolt to plan our work schedules and I am really impressed with how organized everything is we can map out shifts months ahead which makes planning so much easier. I also rely on Jolt every day to run through our checklists and keep tasks on track.

Cons

One drawback I notice is that I cannot actually view the real number of hours I have worked through Jolt which is frustrating however, that limitation comes from my employers logging time in a separate system rather than Jolt.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small Business, 11-50 employees

4.0
June 2019

helps assign tasks

Pros

With Jolt I can assign tasks to each employee which helps me increase the amount of work I can complete over the course of a day.

Cons

While Jolt works great for shopping and restaurant settings I sometimes find that when those two areas overlap the app doesn't quite fit exactly what I am trying to use it for.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

JP

Jennifer P.

Small Business, 51-100 employees

5.0
April 2019

excellent reporting tools

Pros

Using Jolt has really simplified how we manage employees from the daily timeclock to payroll, team messaging, checklists and even the file and video libraries plus the scheduler. As everything I need to run our multi-faceted business is housed in one place. The reporting tools are excellent too and I have found them easy to generate and helpful when sharing information with my supervisors.

Cons

Entering employee scheduling information has been a little tricky for me. Things like tracking shift preferences, approving vacation and similar details feel clunky compared with scheduling-focused platforms such as WhenToWork or When I Work. I am hoping the company improves this area since I manage a large roster of staff who work irregular shifts and it creates extra work for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

S

Samantha

Hospitality, 11-50 employees

More than a year

5.0
December 2018

Incredibly simple, keeps staff organized

Pros

I have found Jolt incredibly simple to navigate and their team is always on hand to help whenever I need them. We also find it extremely effective at keeping our staff organized and on task using the lists feature.

Cons

Recently, we frequently run into issues with the printer and end up having to troubleshoot it which has been occurring several times a week as of late.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AL

Andrew L.

Small Business, 11-50 employees

5.0
November 2018

Loved the flexibility above all

Pros

For the problems I encountered, this product felt almost perfect. I really loved its flexibility above all.

Cons

Honestly there's nothing wrong with the product itself. As the owner, I had trouble continually ensuring my team actually used it and I fully accept that's entirely my responsibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Restaurants, 11-50 employees

Less than a year

5.0
November 2018

Extremely user-friendly and simple

Pros

Jolt is extremely user-friendly and genuinely simple to move through and use!

Cons

No problems so far with Jolt it runs smoothly on my smartphone and I find that mobility really convenient for getting things done on the go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
September 2018

Useful for hours and time off

Pros

For my needs, I find Jolt a really useful way to monitor my available work hours and to submit requests for time off when I need them.

Cons

What bugs me is that after I mark my availability, I am still expected to explicitly enter any unavailable periods which feels unnecessary and redundant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MM

Matt M.

Small Business, 11-50 employees

3.0
August 2018

Not everything can be done by Pc

Pros

With Jolt, I am able to organize my employees tasks and responsibilities and I can also keep track of whether those required tasks are being completed successfully by the team.

Cons

However I cannot do everything from my PC. for example, assigning tasks requires using an iPad. I'd much prefer to be able to access the full feature set from both my computer and my iPad.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

6

A

Anonymous

Small Business, 11-50 employees

4.0
August 2018

Very helpful support and easy to use

Pros

Personally I found their user support very helpful and I think the platform is really easy to understand and use.

Cons

For my service based company, the platform didn't work out I felt it was better suited to teams with a consistent daily routine, while our processes change every single day.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

10

HM

Houston M.

Small Business, 11-50 employees

5.0
August 2018

Removes uncertainty, keeps team focused

Pros

This tool removes the uncertainty from running day-to-day operations, helping me keep my team focused and ensuring my business operates smoothly without constant oversight altogether.

Cons

I found it requires some initial setup to ensure all functions run properly but honestly which system doesn't demand that?

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MB

Michael B.

Small Business, 500+ employees

4.0
August 2018

strong yet flexible database structure

Pros

What I appreciate most is the database's strong yet flexible structure for organizing information.

Cons

I have noticed that a handful of features are still a work in progress.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7