Total 183 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

8%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

HA

Harry A.

Small Business, 51-100 employees

4.0
July 2018

great tool in many ways

Pros

Jolt interface for printing labels and completing checklists is really user friendly and simple to use across all my devices.

Cons

On the downside, whenever I print multiple copies of a label that prints fine on its own, the system sometimes spits out a totally different label instead. I believe it's likely just a bug that should be easy to fix.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

4.0
July 2018

Detailed logs spot daily problems

Pros

Using the opening and closing checklists we've put together gives us a full, detailed log of all safety checks and helps us spot any problems as we go through the process daily.

Cons

I wish the labour cost fields allowed us to display the GBP currency symbol instead of defaulting to the USD sign because that would make budgeting and invoices much clearer for our UK team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CS

Chris S.

Mid Market, 51-100 employees

4.0
July 2018

simple to finish lists using app

Pros

What I appreciate is how simple it is to finish the lists using the app.

Cons

Whenever I complete a list, if a particular field isn't required and I intentionally leave it blank, I still end up receiving an email stating the list was not completed once I submit it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

JK

Jared K.

Small Business, 51-100 employees

5.0
July 2018

cuts scheduling time and errors

Pros

It cuts down the time I spend building employee schedules and reduces the chance of errors. Staff submit their availability and shift requests from their phones and those changes pop up instantly while I am editing the roster. That prevents me from mistyping requests and everyone also receives their schedule directly on their phones.

Cons

When the system automatically applies shift changes, I lose the ability to view the original schedule I created which makes it hard for me to track what I had planned beforehand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KA

Kimberly A.

Mid Market, 51-100 employees

5.0
July 2018

Digital access simple and convenient

Pros

having everything stored digitally is amazing because it makes access simple and convenient for everyone involved.

Cons

At first, I had a hard time getting all of our associates aligned but in the end I found the app very user friendly and easy for users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
July 2018

Helps team avoid overlooking details

Pros

It helps us keep track of everything and my team is much less likely to overlook important details.

Cons

I wish syncing with the label printer was simpler to diagnose and fix when problems pop up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
July 2018

adds organization, impressively fast

Pros

I have noticed how much organization the app adds to my workflow and it's impressively fast.

Cons

At this point I haven't run into any real problems I have only been using the app for a couple of days and I wish the list-type setting could be edited after it's created.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
July 2018

Keeps everything organized, user-friendly

Pros

For me JOLT keeps everything organized and is very user-friendly.

Cons

I don't really have any major complaints about the JOLT app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DF

Damitrus F.

Small Business, 51-100 employees

5.0
July 2018

Relies on timestamps, guides employees

Pros

I have come to rely on the timestamps and I like that every employee can use the system to guide what they need to do during their shift.

Cons

For me syncing the device clocks isn't reliable and I'd appreciate better ease of use. for example, offering Spanish language support would make the app much more accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Small Business, 11-50 employees

4.0
July 2018

Easy to post schedules and checklists

Pros

With it, it is easy to post schedules and keep up with checklists.

Cons

We cannot schedule employee breaks automatically so I have to split shifts manually every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GA

Greg A.

Small Business, 11-50 employees

5.0
July 2018

Handles daily tasks, rely constantly

Pros

Using Jolt makes my day-to-day tasks incredibly simple to handle and I rely on it constantly.

Cons

I have been having persistent connection issues between my iPad and the printer which disrupts my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Small Business, 11-50 employees

2.0
July 2018

site crashes during schedule creation

Pros

What I really appreciate is the tremendous amount of support I consistently receive from the staff at Jolt

Cons

The site crashes every so often while I am in the middle of creating schedules which is really frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

4

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
July 2018

Best scheduling system used

Pros

For our team, the scheduling tool is easily the best system we've used so far.

Cons

I wish when we printed the schedule it didn't end up spread over three pages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ER

Emily R.

Small Business, 51-100 employees

5.0
July 2018

Temperature alerts, centralized training

Pros

As a manager, I can use Jolt to make sure every team member finishes their assigned duties which builds accountability while staff are working. It has also transformed how our team shares information making it easy to send quick messages and coordinate across different store locations. In terms of food safety, I rely on Jolt's temperature alerts to notify me when items fall outside the correct range and those automated alerts tell us immediately if something needs attention. On top of that, Jolt provides a centralized spot for storing training materials electronically so everyone on the team can get to them quickly and when they need them.

Cons

To be honest I think it is outstanding as there's nothing about it I'd want to alter. From our viewpoint it proved to be an excellent investment for the company and has paid off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MAG

Martha Abigail G.

Small Business, 500+ employees

5.0
July 2018

Ready-made checklists save time

Pros

Someone like me who lives by checklists, my long shifts in fast food hardly leave time to build them from scratch. Jolt is fantastic because it comes with ready-made checklists that I can simply tick off as I go.

Cons

It's frustrating to receive several separate email reminders when tasks remain unchecked. As I'd much prefer to get one consolidated email that includes every outstanding task so I don't have to sort through multiple messages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MS

Mike S.

Small Business, 11-50 employees

4.0
July 2018

Templated schedules, digital requests

Pros

I like the templated schedule tools, the ability to submit time-off requests and update availability digitally and that I can duplicate previous weeks to cut down on setup time.

Cons

No real complaints so far. as I haven't explored every feature yet. Even if I only ever use it for scheduling and lists, I'll be satisfied with how it performs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
July 2018

create checklists, staff upload photos

Pros

What I like most is that I can create my own checklists and have staff upload photos and scan barcodes directly into the system.

Cons

I wish Jolt could send timely alerts for when specific checklists are due and let me configure recurring, alarm-style reminders so tasks don't get overlooked by the team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GS

Garrett S.

Small Business, 11-50 employees

5.0
July 2018

List accountability, tasks completed on time

Pros

There are several reasons I really like Jolt but the number one is its list accountability as it makes my tasks appear and get marked complete exactly when they need to. I can rely on lists showing up and being completed around deadlines and that reliability is precisely why I invested in Jolt from the beginning.

Cons

I wish it offered more features. Jolt lets me create lists but juggling around a hundred of them gets overwhelming. The product could use better organizational tools to help manage that many lists more effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Small Business, 11-50 employees

4.0
July 2018

Excellent, easy time clock system

Pros

Jolt is an excellent product as it makes managing a time clock system incredibly easy for me.

Cons

Learning the system was somewhat challenging at first since there are so many settings and options to navigate but trainers are available who will share my screen and patiently walk me through anything I am having trouble with.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
July 2018

clear interface, stress-free learning

Pros

the interface is so clear that learning it was a stress free process.

Cons

For me the big frustration is that I cannot delete checklists that haven't yet expired.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10