PaySimple Reviews
11 Review(s)
softwareOverall Rating
4.6
11 Review(s)
Rating Distribution
5
(9)
4
(1)
3
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
11 Review(s)
Rating Distribution
5
(9)
4
(1)
3
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Worst Customer Support
Worst Customer Support
Pros
Throughout these years, the portal has generally functioned well and we never faced major issues, even in the past.
Cons
The quality of customer service is getting worse day by day. Despite being a user of the product for over 15 years, it has become difficult to connect with a customer representative. Opening a ticket results in a 4 to 5 day delay in receiving a reply, and even then, the solution provided is often inadequate. I have also noticed a recent increase in rudeness from the customer service team.
Ease of use
2
Value for money
4
Customer Support
2
Functionality
4
Praveen
Computer Software, 11-50 employees
More than a year
February 2024
Agrxis Review on PaySimple
Agrxis Review on PaySimple
Pros
PaySimple has become my favorite payment solution as it revolutionize the way my business operates. I am particularly fond of the seamless integration of payment processing, online invoicing and reporting. With PaySimple, I can conveniently accept various payment options like credit cards and electronic payments, which not only benefits my customers but also increases my revenue streams. The user-friendly design of the platform allows me to maintain a polished and efficient billing process by easily creating and sending professional invoices. Moreover, PaySimple's comprehensive reporting and analytics tools provide valuable insights into my company's financial status which empowers me to make informed decisions and enhance my operations.
Cons
While my overall experience with PaySimple has been wonderful, the pricing structure is my least favorite aspect. I have discovered that compared to other payment solution providers, PaySimple's pricing plans are a bit too expensive. As a small business owner focused on minimizing expenses, this can be a concern. Despite the platform's excellent features and functionality, the price may pose challenges for companies on tight budgets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Civil Engineering, 101-500 employees
More than a year
May 2023
Benefits of using paysimple
Benefits of using paysimple
Pros
It is without a doubt a modern payment method for paying employees.
Cons
There have been instances of system failures due to inadequate internet connectivity which results in delayed payments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Logistics and Supply Chain, 11-50 employees
Less than a year
May 2023
PaySimple 101
PaySimple 101
Pros
PaySimple has simplified the billing process for me and made it incredibly easy to send invoices to my clients. I also like how it automatically generates invoices once the template is set up. It is an efficient and time-saving software!
Cons
Not everyone in my organization and among my clientele is familiar with PaySimple. They are used to using software like QuickBooks and PayPal for payments, which can occasionally cause issues.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Charles
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
January 2023
Simple and easy to use
Simple and easy to use
Pros
This software is user-friendly and easy to set up. Although I manually enter the information from PaySimple into our customer tracking and accounting software, using PaySimple itself is easy.
Cons
It would be helpful if the software could differentiate between credit and debit cards to avoid potential legal complications arising from the differences between the two.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David
Construction, 11-50 employees
More than a year
September 2022
Simpe payment processor
Simpe payment processor
Pros
During the configuration process, I received quick and helpful instructions. Ever since we started accepting online payments from our clients, we have noticed increased traffic, which has greatly supported our marketing efforts towards our website.
Cons
Unfortunately, we encountered a restriction where credit card purchases couldn't be limited to just one item. While credit card payments are accepted for appraisals, they are not allowed for mortgages.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nurul Iman
Banking, 500+ employees
More than a year
September 2022
Love it!
Love it!
Pros
The ease of use is exceptional! I also like receiving monthly reports and the fact that I able to locate my points of sales without a hassle.
Cons
Honestly, I haven't experienced any issues. The software is pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda Renee
Government Administration, 1-10 employees
More than a year
June 2022
Paysimple is a great product
Paysimple is a great product
Pros
ACH processing is very easy to use. The reports provided are useful and easy to understand.
Cons
Trying to connect PaySimple to QuickBooks turned out to be a nightmare.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sergey
Logistics and Supply Chain, 51-100 employees
More than a year
November 2021
Honest Review.
Honest Review.
Pros
The software is highly intuitive. I can easily find whatever I need to do without anything being buried.
Cons
The pricing is a bit high. I did compare it to another option that would have been $30 per month, but I ultimately chose PaySimple due to familiarity.
Ease of use
10
Value for money
4
Customer Support
10
Functionality
10
William
Insurance, 1-10 employees
Less than a year
October 2021
PaySimple is Great
PaySimple is Great
Pros
Processing payments with this software is super easy. Even though I hadn't used it before my current position, it was a smooth process to understand and learn. The user-friendly interface makes it simple to keep track of payments.
Cons
I haven't come across any missing features or issues related to this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Entertainment, 1-10 employees
Less than a year
October 2021
a distinct payment app
a distinct payment app
Pros
I really love the option to track all payments and create graphical comparisons of my payment durations on a monthly basis. The app is user-friendly and very easy to comprehend.
Cons
The customer service is too bad. It is nearly impossible to speak with a customer representative, even with the paging service in place.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
October 2021
Filters
Sort by:
Worst Customer Support
Worst Customer Support
Pros
Throughout these years, the portal has generally functioned well and we never faced major issues, even in the past.
Cons
The quality of customer service is getting worse day by day. Despite being a user of the product for over 15 years, it has become difficult to connect with a customer representative. Opening a ticket results in a 4 to 5 day delay in receiving a reply, and even then, the solution provided is often inadequate. I have also noticed a recent increase in rudeness from the customer service team.
Ease of use
2
Value for money
4
Customer Support
2
Functionality
4
Praveen
Computer Software, 11-50 employees
More than a year
February 2024
Agrxis Review on PaySimple
Agrxis Review on PaySimple
Pros
PaySimple has become my favorite payment solution as it revolutionize the way my business operates. I am particularly fond of the seamless integration of payment processing, online invoicing and reporting. With PaySimple, I can conveniently accept various payment options like credit cards and electronic payments, which not only benefits my customers but also increases my revenue streams. The user-friendly design of the platform allows me to maintain a polished and efficient billing process by easily creating and sending professional invoices. Moreover, PaySimple's comprehensive reporting and analytics tools provide valuable insights into my company's financial status which empowers me to make informed decisions and enhance my operations.
Cons
While my overall experience with PaySimple has been wonderful, the pricing structure is my least favorite aspect. I have discovered that compared to other payment solution providers, PaySimple's pricing plans are a bit too expensive. As a small business owner focused on minimizing expenses, this can be a concern. Despite the platform's excellent features and functionality, the price may pose challenges for companies on tight budgets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Civil Engineering, 101-500 employees
More than a year
May 2023
Benefits of using paysimple
Benefits of using paysimple
Pros
It is without a doubt a modern payment method for paying employees.
Cons
There have been instances of system failures due to inadequate internet connectivity which results in delayed payments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Logistics and Supply Chain, 11-50 employees
Less than a year
May 2023
PaySimple 101
PaySimple 101
Pros
PaySimple has simplified the billing process for me and made it incredibly easy to send invoices to my clients. I also like how it automatically generates invoices once the template is set up. It is an efficient and time-saving software!
Cons
Not everyone in my organization and among my clientele is familiar with PaySimple. They are used to using software like QuickBooks and PayPal for payments, which can occasionally cause issues.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Charles
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
January 2023
Simple and easy to use
Simple and easy to use
Pros
This software is user-friendly and easy to set up. Although I manually enter the information from PaySimple into our customer tracking and accounting software, using PaySimple itself is easy.
Cons
It would be helpful if the software could differentiate between credit and debit cards to avoid potential legal complications arising from the differences between the two.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David
Construction, 11-50 employees
More than a year
September 2022
Simpe payment processor
Simpe payment processor
Pros
During the configuration process, I received quick and helpful instructions. Ever since we started accepting online payments from our clients, we have noticed increased traffic, which has greatly supported our marketing efforts towards our website.
Cons
Unfortunately, we encountered a restriction where credit card purchases couldn't be limited to just one item. While credit card payments are accepted for appraisals, they are not allowed for mortgages.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nurul Iman
Banking, 500+ employees
More than a year
September 2022
Love it!
Love it!
Pros
The ease of use is exceptional! I also like receiving monthly reports and the fact that I able to locate my points of sales without a hassle.
Cons
Honestly, I haven't experienced any issues. The software is pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda Renee
Government Administration, 1-10 employees
More than a year
June 2022
Paysimple is a great product
Paysimple is a great product
Pros
ACH processing is very easy to use. The reports provided are useful and easy to understand.
Cons
Trying to connect PaySimple to QuickBooks turned out to be a nightmare.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sergey
Logistics and Supply Chain, 51-100 employees
More than a year
November 2021
Honest Review.
Honest Review.
Pros
The software is highly intuitive. I can easily find whatever I need to do without anything being buried.
Cons
The pricing is a bit high. I did compare it to another option that would have been $30 per month, but I ultimately chose PaySimple due to familiarity.
Ease of use
10
Value for money
4
Customer Support
10
Functionality
10
William
Insurance, 1-10 employees
Less than a year
October 2021
PaySimple is Great
PaySimple is Great
Pros
Processing payments with this software is super easy. Even though I hadn't used it before my current position, it was a smooth process to understand and learn. The user-friendly interface makes it simple to keep track of payments.
Cons
I haven't come across any missing features or issues related to this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Entertainment, 1-10 employees
Less than a year
October 2021
a distinct payment app
a distinct payment app
Pros
I really love the option to track all payments and create graphical comparisons of my payment durations on a monthly basis. The app is user-friendly and very easy to comprehend.
Cons
The customer service is too bad. It is nearly impossible to speak with a customer representative, even with the paging service in place.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
October 2021