Total 24 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

4%

3

Stars

8%

2

Stars

0%

1

Stars

13%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Sandra

Internet, 51-100 employees

More than a year

3.0
December 2023

Expense tool for small business

Pros

The ability to navigate smoothly, the simplicity of operation, and the clarity of presentation.

Cons

I have concerns with functionality, technical errors, and customer service.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

4

Functionality

8

B

Bobbi

Information Technology and Services, 11-50 employees

More than a year

5.0
April 2023

Game-changing expenses software

Pros

Before I started using Pleo, managing expenses was a real pain and very time-consuming. Setting up users on Pleo is easy, allowing me to set limits quickly, and the virtual cards make it simple to get people started right away. The visibility of spending is fantastic, and the nudges to add receipts save me a lot of time.

Cons

Pleo's feature for fetching receipts from my email inbox is great, but it doesn't always work perfectly, so I still have to find the receipt manually. It'd be great if this was more reliable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

M

Marcin

Security and Investigations, 51-100 employees

More than a year

4.0
February 2023

Xero long time user

Pros

Free budget version, easy to use, and integration with accounting software.

Cons

The price per user above the basic plan is too high. Uploading expense pictures is not convenient; I can't cut or modify receipt photos. There's also inconsistency between the app and desktop versions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

M

Matt

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

1.0
January 2023

Beware! Totally unhelpful

Pros

Nothing positive.

Cons

I live with the uncertainty of whether my funds will be loaded onto my card. Customer support is awful, and they just tell me they can't help. Even though I've transferred money to them, it doesn't always get loaded to my card, and they tell me, 'We will just have to park this investigation for a few days.' Please find an alternative card. That's what I'm doing now, having been left almost 'fundless' for three days and having to keep sending more money in the hope that it gets loaded, but so far - nothing.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
December 2022

useful tool for finance managment

Pros

Pleo helps me keep track of my expenses and saves me time with payments. The platform is easy to navigate.

Cons

I don't face any complications with Pleo; it works very well for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anna

Events Services, 11-50 employees

Less than a year

1.0
December 2022

Started great - downhill from there

Pros

I found it incredibly easy to implement. The software is very intuitive with a great design.

Cons

They've started implementing some great features that don't work properly and end up being unreliable. Uploading from my phone, rotating expenses, and using analytics are useless if I use more than one tag. Some exports have appeared with blank pages instead of the ticket. The plastic cards couldn't be activated, and I faced payment rejections without notice or alternatives.

Rating Distribution

Ease of use

7

Value for money

1

Customer Support

1

Functionality

3

V

Vector

Human Resources, 500+ employees

Less than a year

3.0
November 2022

The card is not well accepted

Pros

It is easy to use, and the expense management tracker is efficient.

Cons

The card is not good enough for my company. It isn't accepted in many places (including Google), so we don't use it as much as we want.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

5

Functionality

8

D

Dineke

Hospital & Health Care, 11-50 employees

More than a year

5.0
April 2022

Pleo works very well

Pros

It has significantly reduced the amount of time we spend on generating expense reports.

Cons

I pay as an administrator for every company and don't use a card for Spain and Germany. The approval process isn't great because people sometimes forget their phones.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

P

Pierre

Telecommunications, 51-100 employees

Less than a year

5.0
March 2022

Lifesaver for expenses management. Highly recommanded

Pros

Being part of a remote, fast-growing company means I need to remove blockers, try tools, be independent, and manage my own setup, all of which require good expense management. I was terrible at this before (hello, Excel Spreadsheet) until I discovered Pleo. Pleo changed my life for the better, no more headaches, no more finance team asking about the latest invoices, no more manually monitoring spending, and no more long review processes. Pleo has been so helpful that I can't imagine managing my professional expenses differently now. Highly recommended.

Cons

There's nothing I don't like about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Per

Computer & Network Security, 1-10 employees

Less than 6 months

1.0
December 2021

Avoid at any cost

Pros

Nothing is likable. Maybe the cards arrived fast, but since they don't work properly, I wouldn't count that as likable either.

Cons

They lose documents, don't keep promises, and have unsecured workflows. When they say 1-2 days, it actually means weeks.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

S

Sarah

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
May 2020

Makes everything easier

Pros

I love that it can be an app on my phone. It's perfect for work travelers because I can grab a coffee or lunch and snap a photo of the receipt, no more paperwork. In the office, we make online purchases and take a photo of the email confirmation as the receipt. It's immediately logged and coded.

Cons

I'd like to be able to use the app for payments instead of carrying the card with me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

L

Leisa

Utilities, 101-500 employees

More than a year

5.0
May 2020

Easy to use

Pros

It's easy to add receipts as my company tops up my card each month for travel expenses.

Cons

I don't have any problems or recommendations that would simplify things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Aubrey

Information Technology and Services, 101-500 employees

More than a year

5.0
May 2020

Pleo does the job!

Pros

With Pleo, I can easily forward all my expense data and receipts to our finance department digitally. I don't have to worry about other things because everything syncs directly.

Cons

I haven't encountered any problems yet using Pleo.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gareth

Banking, 51-100 employees

Less than a year

5.0
May 2020

Takes the pain out of expenses

Pros

It's so easy to use and upload receipts. The best part is that once that's done, the Finance team takes over, and I don't have to fill out any more claim forms. I was terrible at doing them and often had 2-3 months' worth of expenses building up. Now, I'm up to date daily, and my finance colleagues are much happier with me!

Cons

I can't think of anything bad, to be honest. It really has revolutionized the way I keep on top of expenses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Daniel

Marketing and Advertising, 11-50 employees

Less than a year

5.0
April 2020

Pixel + Pleo

Pros

I can do everything from the application, which is really nice. It provides freedom to its users.

Cons

I don't like that I can't change the PIN code in the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ed

Oil & Energy, 500+ employees

Less than 6 months

5.0
April 2020

Great product!

Pros

I like the feature of scanning receipts as soon as payment is made, very useful when the receipt is in your hand.

Cons

The desktop website could be more intuitive to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Computer Software, 51-100 employees

More than a year

5.0
December 2019

Great company expense tracking and card provider

Pros

It's easy to distribute company cards, set allowances, and track spending. It automatically handles the accounting aspect since invoices are tied to spending.

Cons

As a user of the tool (primarily their mobile app), I find it really easy to attach invoices to my spending. I don't have any bad things to say about the application.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

L

Leigh

Apparel & Fashion, 101-500 employees

Less than a year

5.0
November 2019

Easiest app I've ever used

Pros

The app is laid out so simply. It's incredibly easy to navigate. I love the notifications every time I make a purchase, so I always know when receipts are expected. Uploading receipts is easy, and monitoring purchases for fraud is simple due to the notifications. Customer service is quick to reply and eager to assist. Freezing and unfreezing cards is effortless. Highly recommend. I love submitting photos instantly rather than holding onto several paper receipts all the time.

Cons

My organization has not given us enough categories to choose from or categories that are understandable when purchasing. I've taken this up with them. The software itself is amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Skyler

Design, 1-10 employees

Less than a year

5.0
October 2019

Pleo Automates Just What I Need

Pros

Accounting used to be a headache, but Pleo takes out a big chunk of what used to drive me crazy. It's perfect. It tracks everything and provides exactly what I need. I couldn't ask for anything better.

Cons

The setup for Pleo is a little confusing. I guess it has to be, dealing with financials and everything. But, a few more hints or a walkthrough could have made me feel a little less dumb.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Hospitality, 1-10 employees

More than a year

5.0
October 2019

Easy peasy : ^)

Pros

Pleo is super easy to use and saves me time.

Cons

At times, there can be an additional fee associated with using foreign cards.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10