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Pleo Reviews
24 Review(s)
softwareOverall Rating
4.3
24 Review(s)
Rating Distribution
5
(18)
4
(1)
3
(2)
2
1
(3)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
24 Review(s)
Rating Distribution
5
(18)
4
(1)
3
(2)
2
1
(3)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Expense tool for small business
Expense tool for small business
Pros
The ability to navigate smoothly, the simplicity of operation, and the clarity of presentation.
Cons
I have concerns with functionality, technical errors, and customer service.
Ease of use
8
Value for money
2
Customer Support
4
Functionality
8
Sandra
Internet, 51-100 employees
More than a year
December 2023
Game-changing expenses software
Game-changing expenses software
Pros
Before I started using Pleo, managing expenses was a real pain and very time-consuming. Setting up users on Pleo is easy, allowing me to set limits quickly, and the virtual cards make it simple to get people started right away. The visibility of spending is fantastic, and the nudges to add receipts save me a lot of time.
Cons
Pleo's feature for fetching receipts from my email inbox is great, but it doesn't always work perfectly, so I still have to find the receipt manually. It'd be great if this was more reliable.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Bobbi
Information Technology and Services, 11-50 employees
More than a year
April 2023
Xero long time user
Xero long time user
Pros
Free budget version, easy to use, and integration with accounting software.
Cons
The price per user above the basic plan is too high. Uploading expense pictures is not convenient; I can't cut or modify receipt photos. There's also inconsistency between the app and desktop versions.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Marcin
Security and Investigations, 51-100 employees
More than a year
February 2023
Beware! Totally unhelpful
Beware! Totally unhelpful
Pros
Nothing positive.
Cons
I live with the uncertainty of whether my funds will be loaded onto my card. Customer support is awful, and they just tell me they can't help. Even though I've transferred money to them, it doesn't always get loaded to my card, and they tell me, 'We will just have to park this investigation for a few days.' Please find an alternative card. That's what I'm doing now, having been left almost 'fundless' for three days and having to keep sending more money in the hope that it gets loaded, but so far - nothing.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Matt
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
January 2023
useful tool for finance managment
useful tool for finance managment
Pros
Pleo helps me keep track of my expenses and saves me time with payments. The platform is easy to navigate.
Cons
I don't face any complications with Pleo; it works very well for me.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
December 2022
Started great - downhill from there
Started great - downhill from there
Pros
I found it incredibly easy to implement. The software is very intuitive with a great design.
Cons
They've started implementing some great features that don't work properly and end up being unreliable. Uploading from my phone, rotating expenses, and using analytics are useless if I use more than one tag. Some exports have appeared with blank pages instead of the ticket. The plastic cards couldn't be activated, and I faced payment rejections without notice or alternatives.
Ease of use
7
Value for money
1
Customer Support
1
Functionality
3
Anna
Events Services, 11-50 employees
Less than a year
December 2022
The card is not well accepted
The card is not well accepted
Pros
It is easy to use, and the expense management tracker is efficient.
Cons
The card is not good enough for my company. It isn't accepted in many places (including Google), so we don't use it as much as we want.
Ease of use
10
Value for money
5
Customer Support
5
Functionality
8
Vector
Human Resources, 500+ employees
Less than a year
November 2022
Pleo works very well
Pleo works very well
Pros
It has significantly reduced the amount of time we spend on generating expense reports.
Cons
I pay as an administrator for every company and don't use a card for Spain and Germany. The approval process isn't great because people sometimes forget their phones.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Dineke
Hospital & Health Care, 11-50 employees
More than a year
April 2022
Lifesaver for expenses management. Highly recommanded
Lifesaver for expenses management. Highly recommanded
Pros
Being part of a remote, fast-growing company means I need to remove blockers, try tools, be independent, and manage my own setup, all of which require good expense management. I was terrible at this before (hello, Excel Spreadsheet) until I discovered Pleo. Pleo changed my life for the better, no more headaches, no more finance team asking about the latest invoices, no more manually monitoring spending, and no more long review processes. Pleo has been so helpful that I can't imagine managing my professional expenses differently now. Highly recommended.
Cons
There's nothing I don't like about this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pierre
Telecommunications, 51-100 employees
Less than a year
March 2022
Avoid at any cost
Avoid at any cost
Pros
Nothing is likable. Maybe the cards arrived fast, but since they don't work properly, I wouldn't count that as likable either.
Cons
They lose documents, don't keep promises, and have unsecured workflows. When they say 1-2 days, it actually means weeks.
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Per
Computer & Network Security, 1-10 employees
Less than 6 months
December 2021
Makes everything easier
Makes everything easier
Pros
I love that it can be an app on my phone. It's perfect for work travelers because I can grab a coffee or lunch and snap a photo of the receipt, no more paperwork. In the office, we make online purchases and take a photo of the email confirmation as the receipt. It's immediately logged and coded.
Cons
I'd like to be able to use the app for payments instead of carrying the card with me.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Sarah
Hospital & Health Care, 500+ employees
Less than 6 months
May 2020
Easy to use
Easy to use
Pros
It's easy to add receipts as my company tops up my card each month for travel expenses.
Cons
I don't have any problems or recommendations that would simplify things.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Leisa
Utilities, 101-500 employees
More than a year
May 2020
Pleo does the job!
Pleo does the job!
Pros
With Pleo, I can easily forward all my expense data and receipts to our finance department digitally. I don't have to worry about other things because everything syncs directly.
Cons
I haven't encountered any problems yet using Pleo.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aubrey
Information Technology and Services, 101-500 employees
More than a year
May 2020
Takes the pain out of expenses
Takes the pain out of expenses
Pros
It's so easy to use and upload receipts. The best part is that once that's done, the Finance team takes over, and I don't have to fill out any more claim forms. I was terrible at doing them and often had 2-3 months' worth of expenses building up. Now, I'm up to date daily, and my finance colleagues are much happier with me!
Cons
I can't think of anything bad, to be honest. It really has revolutionized the way I keep on top of expenses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gareth
Banking, 51-100 employees
Less than a year
May 2020
Pixel + Pleo
Pixel + Pleo
Pros
I can do everything from the application, which is really nice. It provides freedom to its users.
Cons
I don't like that I can't change the PIN code in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Marketing and Advertising, 11-50 employees
Less than a year
April 2020
Great product!
Great product!
Pros
I like the feature of scanning receipts as soon as payment is made, very useful when the receipt is in your hand.
Cons
The desktop website could be more intuitive to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Oil & Energy, 500+ employees
Less than 6 months
April 2020
Great company expense tracking and card provider
Great company expense tracking and card provider
Pros
It's easy to distribute company cards, set allowances, and track spending. It automatically handles the accounting aspect since invoices are tied to spending.
Cons
As a user of the tool (primarily their mobile app), I find it really easy to attach invoices to my spending. I don't have any bad things to say about the application.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Peter
Computer Software, 51-100 employees
More than a year
December 2019
Easiest app I've ever used
Easiest app I've ever used
Pros
The app is laid out so simply. It's incredibly easy to navigate. I love the notifications every time I make a purchase, so I always know when receipts are expected. Uploading receipts is easy, and monitoring purchases for fraud is simple due to the notifications. Customer service is quick to reply and eager to assist. Freezing and unfreezing cards is effortless. Highly recommend. I love submitting photos instantly rather than holding onto several paper receipts all the time.
Cons
My organization has not given us enough categories to choose from or categories that are understandable when purchasing. I've taken this up with them. The software itself is amazing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leigh
Apparel & Fashion, 101-500 employees
Less than a year
November 2019
Pleo Automates Just What I Need
Pleo Automates Just What I Need
Pros
Accounting used to be a headache, but Pleo takes out a big chunk of what used to drive me crazy. It's perfect. It tracks everything and provides exactly what I need. I couldn't ask for anything better.
Cons
The setup for Pleo is a little confusing. I guess it has to be, dealing with financials and everything. But, a few more hints or a walkthrough could have made me feel a little less dumb.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Skyler
Design, 1-10 employees
Less than a year
October 2019
Easy peasy : ^)
Easy peasy : ^)
Pros
Pleo is super easy to use and saves me time.
Cons
At times, there can be an additional fee associated with using foreign cards.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Thomas
Hospitality, 1-10 employees
More than a year
October 2019
It's a no brainer - You can't run a business without pleo - simply as that.
It's a no brainer - You can't run a business without pleo - simply as that.
Pros
I use Pleo daily. It saves me time and ensures I don't miss any documents for myself or the employees. Pleo is very simple to use.
Cons
Nothing. It does its job every time I need it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Telecommunications, 11-50 employees
More than a year
October 2019
Makes your life easier
Makes your life easier
Pros
It's just so simple. Using a company credit card used to be a nightmare at my previous company.
Cons
The app did crash on one occasion, but other than that, I can't think of any issues.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Milan
Retail, 51-100 employees
More than a year
October 2019
The future of business expenses!
The future of business expenses!
Pros
Pleo is an attractive product, and I love the User Experience! Uploading a receipt is so quick, my expenses are tracked before I've even received the coffee!
Cons
I didn't realize I had an open chat and could go back to the existing conversation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Victoria
Real Estate, 101-500 employees
Less than 6 months
October 2019
Easy and efficient
Easy and efficient
Pros
Managing administrative tasks has become much less time-consuming
Cons
The application would benefit greatly from having more out-of-the-box integrations available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Lasse
Furniture, 11-50 employees
Less than a year
October 2019
Filters
Sort by:
Expense tool for small business
Expense tool for small business
Pros
The ability to navigate smoothly, the simplicity of operation, and the clarity of presentation.
Cons
I have concerns with functionality, technical errors, and customer service.
Ease of use
8
Value for money
2
Customer Support
4
Functionality
8
Sandra
Internet, 51-100 employees
More than a year
December 2023
Game-changing expenses software
Game-changing expenses software
Pros
Before I started using Pleo, managing expenses was a real pain and very time-consuming. Setting up users on Pleo is easy, allowing me to set limits quickly, and the virtual cards make it simple to get people started right away. The visibility of spending is fantastic, and the nudges to add receipts save me a lot of time.
Cons
Pleo's feature for fetching receipts from my email inbox is great, but it doesn't always work perfectly, so I still have to find the receipt manually. It'd be great if this was more reliable.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Bobbi
Information Technology and Services, 11-50 employees
More than a year
April 2023
Xero long time user
Xero long time user
Pros
Free budget version, easy to use, and integration with accounting software.
Cons
The price per user above the basic plan is too high. Uploading expense pictures is not convenient; I can't cut or modify receipt photos. There's also inconsistency between the app and desktop versions.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Marcin
Security and Investigations, 51-100 employees
More than a year
February 2023
Beware! Totally unhelpful
Beware! Totally unhelpful
Pros
Nothing positive.
Cons
I live with the uncertainty of whether my funds will be loaded onto my card. Customer support is awful, and they just tell me they can't help. Even though I've transferred money to them, it doesn't always get loaded to my card, and they tell me, 'We will just have to park this investigation for a few days.' Please find an alternative card. That's what I'm doing now, having been left almost 'fundless' for three days and having to keep sending more money in the hope that it gets loaded, but so far - nothing.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Matt
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
January 2023
useful tool for finance managment
useful tool for finance managment
Pros
Pleo helps me keep track of my expenses and saves me time with payments. The platform is easy to navigate.
Cons
I don't face any complications with Pleo; it works very well for me.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
December 2022
Started great - downhill from there
Started great - downhill from there
Pros
I found it incredibly easy to implement. The software is very intuitive with a great design.
Cons
They've started implementing some great features that don't work properly and end up being unreliable. Uploading from my phone, rotating expenses, and using analytics are useless if I use more than one tag. Some exports have appeared with blank pages instead of the ticket. The plastic cards couldn't be activated, and I faced payment rejections without notice or alternatives.
Ease of use
7
Value for money
1
Customer Support
1
Functionality
3
Anna
Events Services, 11-50 employees
Less than a year
December 2022
The card is not well accepted
The card is not well accepted
Pros
It is easy to use, and the expense management tracker is efficient.
Cons
The card is not good enough for my company. It isn't accepted in many places (including Google), so we don't use it as much as we want.
Ease of use
10
Value for money
5
Customer Support
5
Functionality
8
Vector
Human Resources, 500+ employees
Less than a year
November 2022
Pleo works very well
Pleo works very well
Pros
It has significantly reduced the amount of time we spend on generating expense reports.
Cons
I pay as an administrator for every company and don't use a card for Spain and Germany. The approval process isn't great because people sometimes forget their phones.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Dineke
Hospital & Health Care, 11-50 employees
More than a year
April 2022
Lifesaver for expenses management. Highly recommanded
Lifesaver for expenses management. Highly recommanded
Pros
Being part of a remote, fast-growing company means I need to remove blockers, try tools, be independent, and manage my own setup, all of which require good expense management. I was terrible at this before (hello, Excel Spreadsheet) until I discovered Pleo. Pleo changed my life for the better, no more headaches, no more finance team asking about the latest invoices, no more manually monitoring spending, and no more long review processes. Pleo has been so helpful that I can't imagine managing my professional expenses differently now. Highly recommended.
Cons
There's nothing I don't like about this product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pierre
Telecommunications, 51-100 employees
Less than a year
March 2022
Avoid at any cost
Avoid at any cost
Pros
Nothing is likable. Maybe the cards arrived fast, but since they don't work properly, I wouldn't count that as likable either.
Cons
They lose documents, don't keep promises, and have unsecured workflows. When they say 1-2 days, it actually means weeks.
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Per
Computer & Network Security, 1-10 employees
Less than 6 months
December 2021
Makes everything easier
Makes everything easier
Pros
I love that it can be an app on my phone. It's perfect for work travelers because I can grab a coffee or lunch and snap a photo of the receipt, no more paperwork. In the office, we make online purchases and take a photo of the email confirmation as the receipt. It's immediately logged and coded.
Cons
I'd like to be able to use the app for payments instead of carrying the card with me.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Sarah
Hospital & Health Care, 500+ employees
Less than 6 months
May 2020
Easy to use
Easy to use
Pros
It's easy to add receipts as my company tops up my card each month for travel expenses.
Cons
I don't have any problems or recommendations that would simplify things.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Leisa
Utilities, 101-500 employees
More than a year
May 2020
Pleo does the job!
Pleo does the job!
Pros
With Pleo, I can easily forward all my expense data and receipts to our finance department digitally. I don't have to worry about other things because everything syncs directly.
Cons
I haven't encountered any problems yet using Pleo.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aubrey
Information Technology and Services, 101-500 employees
More than a year
May 2020
Takes the pain out of expenses
Takes the pain out of expenses
Pros
It's so easy to use and upload receipts. The best part is that once that's done, the Finance team takes over, and I don't have to fill out any more claim forms. I was terrible at doing them and often had 2-3 months' worth of expenses building up. Now, I'm up to date daily, and my finance colleagues are much happier with me!
Cons
I can't think of anything bad, to be honest. It really has revolutionized the way I keep on top of expenses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gareth
Banking, 51-100 employees
Less than a year
May 2020
Pixel + Pleo
Pixel + Pleo
Pros
I can do everything from the application, which is really nice. It provides freedom to its users.
Cons
I don't like that I can't change the PIN code in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Marketing and Advertising, 11-50 employees
Less than a year
April 2020
Great product!
Great product!
Pros
I like the feature of scanning receipts as soon as payment is made, very useful when the receipt is in your hand.
Cons
The desktop website could be more intuitive to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Oil & Energy, 500+ employees
Less than 6 months
April 2020
Great company expense tracking and card provider
Great company expense tracking and card provider
Pros
It's easy to distribute company cards, set allowances, and track spending. It automatically handles the accounting aspect since invoices are tied to spending.
Cons
As a user of the tool (primarily their mobile app), I find it really easy to attach invoices to my spending. I don't have any bad things to say about the application.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Peter
Computer Software, 51-100 employees
More than a year
December 2019
Easiest app I've ever used
Easiest app I've ever used
Pros
The app is laid out so simply. It's incredibly easy to navigate. I love the notifications every time I make a purchase, so I always know when receipts are expected. Uploading receipts is easy, and monitoring purchases for fraud is simple due to the notifications. Customer service is quick to reply and eager to assist. Freezing and unfreezing cards is effortless. Highly recommend. I love submitting photos instantly rather than holding onto several paper receipts all the time.
Cons
My organization has not given us enough categories to choose from or categories that are understandable when purchasing. I've taken this up with them. The software itself is amazing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leigh
Apparel & Fashion, 101-500 employees
Less than a year
November 2019
Pleo Automates Just What I Need
Pleo Automates Just What I Need
Pros
Accounting used to be a headache, but Pleo takes out a big chunk of what used to drive me crazy. It's perfect. It tracks everything and provides exactly what I need. I couldn't ask for anything better.
Cons
The setup for Pleo is a little confusing. I guess it has to be, dealing with financials and everything. But, a few more hints or a walkthrough could have made me feel a little less dumb.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Skyler
Design, 1-10 employees
Less than a year
October 2019
Easy peasy : ^)
Easy peasy : ^)
Pros
Pleo is super easy to use and saves me time.
Cons
At times, there can be an additional fee associated with using foreign cards.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Thomas
Hospitality, 1-10 employees
More than a year
October 2019
It's a no brainer - You can't run a business without pleo - simply as that.
It's a no brainer - You can't run a business without pleo - simply as that.
Pros
I use Pleo daily. It saves me time and ensures I don't miss any documents for myself or the employees. Pleo is very simple to use.
Cons
Nothing. It does its job every time I need it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Telecommunications, 11-50 employees
More than a year
October 2019
Makes your life easier
Makes your life easier
Pros
It's just so simple. Using a company credit card used to be a nightmare at my previous company.
Cons
The app did crash on one occasion, but other than that, I can't think of any issues.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Milan
Retail, 51-100 employees
More than a year
October 2019
The future of business expenses!
The future of business expenses!
Pros
Pleo is an attractive product, and I love the User Experience! Uploading a receipt is so quick, my expenses are tracked before I've even received the coffee!
Cons
I didn't realize I had an open chat and could go back to the existing conversation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Victoria
Real Estate, 101-500 employees
Less than 6 months
October 2019
Easy and efficient
Easy and efficient
Pros
Managing administrative tasks has become much less time-consuming
Cons
The application would benefit greatly from having more out-of-the-box integrations available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Lasse
Furniture, 11-50 employees
Less than a year
October 2019