Quickbooks Online Reviews

“shows real-time updates”

Pros

Being cloud-based makes a huge difference because I can sign in from anywhere and always see real-time updates. It also makes working with team members or accountants feel seamless. On top of that, the dashboard is clean and gives me a clear view of cash flow, expenses and invoices at a glance.

Cons

Getting started can feel a bit overwhelming at first. There's definitely a learning curve especially for anyone who isn't already familiar with the software.

“All core tools at your fngertips”

Pros

The ability to log in from anywhere online has made this much more convenient to use whenever I need it, no matter where I am. It also lets multiple people work together in real time which is a big plus. On top of that, all the core business tools are right there at your fingertips, including income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll. The financial reporting tools are also really valuable for running a business.

Cons

you need a strong and reliable internet connection to access your data without issues. Another drawback is the pricing has gone up and now it's a yearly subscription instead of just buying the software outright. That can get expensive especially if you need several features and multiple users.

“Layout is simple to understand”

Pros

What really stood out to me was how user-friendly the interface is. The layout is simple to understand and using the software feels very simple.

Cons

I didn’t like the pricing especially since it feels like there should be more features included. It would also be better if they added more integration apps and products.

“Awesome accounting hub”

Pros

Everything is tied together really well in one integrated system so invoicing orders and payments are all managed in the same place. It's an excellent product and does a really good job covering all the key parts of the process.

Cons

Getting everything set up at the beginning, including assigning nominals and similar details, took some time. Support can be a bit inconsistent although I haven't needed it very often. It can also feel expensive.

“time-saving cloud accounting”

Pros

Having cloud access makes a big difference. It handles invoicing, expense tracking and bank reconciliation without much hassle. The interface is well arranged and the mobile app helps keep accounting manageable for small businesses while on the move. It saves a lot of time which can be used on other parts of the business.

Cons

The higher-tier plans get expensive if you need advanced features. Bank feeds can sometimes miscategorize transactions and it doesn't offer many industry-specific tools so specialized businesses may find the functionality limited.

“Handy reporting and invoice tracking”

Pros

Running reports and staying on top of customer payments is pretty simple. One feature I especially appreciate is being able to tell when customers have actually viewed their invoices.

Cons

Getting used to the updated layout took some adjusting. It now takes longer to track down what I need and when you're running a small business, anything that adds extra time is far from ideal.

“Competent team”

Pros

Whenever I need help with the software, customer support is quick to respond and usually gives me the answers I need right away. The automation for transaction entries also saves me a lot of time which has made keeping up with everything much more manageable.

Cons

They often roll out changes to the layout because it means I have to learn where everything is again. The reports can also be difficult to understand and there are times when support doesn't always provide the correct answer.

“Logical interface”

Pros

Getting around the system feels very simple and the layout is easy to follow from one section to the next. Creating invoices is uncomplicated and makes the whole process easy to keep up with. The reports are also clear, well organized and easy to understand at a glance.

Cons

Pricing can become quite expensive and it tends to go up over the course of the year. Customer support could also use better training and being placed on hold so often is frustrating.

“Worth the money”

Pros

After using it for quite a while in my business, I can say it has been well worth the money. It helps me keep track of everything and it makes handling tax reports and payroll much easier.

Cons

The one problem I ran into was when connecting it to my bank. It kept giving me trouble every time I tried to link the two together.

“best accounting platform out there”

Pros

To me, it's the best accounting platform and the strongest option for everything that comes with it. I especially appreciate how much is included for this price.

Cons

It is a bit complicated at first since it's completely different from Sage but once you get used to it, it becomes much more manageable.

“has everything I need”

Pros

It has pretty much everything you need in one place, from invoicing to payroll which makes the overall concept really solid.

Cons

it doesn't always function the way it should and getting useful help from customer support is difficult. The issue comes up often.

“Everything under one roof”

Pros

Having everything together in one place is probably the best part. It makes tracking income and expenses, sending invoices and running reports pretty simple without a bunch of extra steps. Being able to sign in from anywhere is also a huge plus and makes it really convenient to use.

Cons

At the beginning some features can feel a bit overwhelming especially if you're new to accounting software. The cost can also start to climb once you add more users or need the advanced tools.

“Inconsistent support”

Pros

I found it easy to use. When you create an account, it guides you through the setup process but you're not locked into the recommended sequence. You can still skip around and set things up in whatever order works best for you.

Cons

Support has been inconsistent because different customer service reps sometimes give different answers to the exact same question. Another downside is the lack of a proper manual that explains how to use the system specifically for accounting purposes. They provided training on individual features but there isn't a clear step-by-step guide showing how to handle accounting in the system from start to finish. I also don't like that there's no way to communicate with the

“Helps us automate tasks”

Pros

Using it in our organization since last year has taken a lot of pressure off the accounting side. It helps me automate tasks that usually end up with mistakes when handled manually especially invoicing, expense reporting and creating reports.

Cons

Everything has worked the way I expected when we implemented it last year in my current organization.

“Flexible accounting from anywhere”

Pros

Being able to access it and get work done from wherever I need to especially while traveling for work, has been the biggest benefit.

Cons

They tend to change things without asking, often right when you've finally gotten used to how it works. It also seems like there isn't really anyone you can call when payroll issues come up.

“simple for new users”

Pros

Coming from someone without an accounting background, keeping up with invoices, taxes and everything else felt really simple with it.

Cons

At first, the cost was the part I liked least but the features and services ended up making it worth it. I've stuck with QuickBooks and still use it.

“Excellent value for small business”

Pros

Running a small business with it has been very easy because the platform is user-friendly and makes invoicing and accounting tasks simple to handle. I've only needed to contact customer support a handful of times and those interactions were decent when they came up. one thing I really appreciate is that I rarely have to reach out for help at all. Overall, it offers very good value for the money.

Cons

Recently, they updated the interface and I really can't stand the new version. It's harder to read, much more confusing to move around in and not nearly as user-friendly as before. I really wish there were an option to switch back to the previous layout.

“saves time and money”

Pros

Not only is it simple to use but the time and money it saved me on taxes in just one year made it completely worth it and that benefit keeps paying off every single year after that.

Cons

Even though they clearly cover a wide range of questions, topics, deduction types and categories, there's no real way to edit or customize something if it doesn't fit one of their preset options. If it's not already listed in their answers, it basically just isn't available.

“Easy to navigate”

Pros

Everything feels well organized and simple to navigate. Creating invoices is simple, recording expense receipts is hassle-free, payroll has consistently been simple to manage and the reporting is clear and uncomplicated.

Cons

there is not much to complain about. When I first started using it, it was already a big improvement over the software I had before so I did not run into many problems.

“Tutorials have been a huge help”

Pros

The user tutorials were the biggest plus for me. Using it for the first time was definitely intimidating but the tutorials and training made a huge difference and helped me get comfortable with it.

Cons

It felt more complex than I really needed for my property management business. Even though it comes with a lot of features, it wasn't ideal that I couldn't remove the ones I didn't use and still ended up paying the same price.