Quickbooks Online Reviews

“automates repetitive work”

Pros

Its amazing much time it saves by automating repetitive accounting work. Project time tracking has also been a really valuable part of using QuickBooks Online for me.

Cons

Up to this point, I haven't run into any issues on my end and I use it regularly, mostly for tracking time and attendance.

“Useful projects feature”

Pros

It has a tidy interface and being able to access it online is convenient. Getting around the system for basic tasks is simple which makes it fairly beginner-friendly.

Cons

The Projects feature in Plus is basically useless. It doesn't offer meaningful reports, proper income and expense tracking is missing and they keep pushing users to upgrade to Advanced. The advertising feels misleading.

“Cuts down on manual work”

Pros

Having everything online makes bookkeeping much more convenient since you can stay prepared for taxes throughout the year, access the system from anywhere and let multiple people work in the same program. The rule feature is especially helpful because it can automatically categorize transactions and cut down on repetitive manual work. It also covers invoicing, check writing, payroll and financial reporting in a way that feels both simple and capable. On top of that, it connects well with plenty of other tools for uploading transactions, handling payroll, taxes and more which makes it a really valuable solution. Its strong reputation in the industry is another big plus because it feels like a reliable choice for both our team and our customers.

Cons

There really isn't much to complain about. That said, this is the primary bookkeeping software we've used so we don't have much else to compare it against.

“All accounts in one place”

Pros

It pulled all of my accounts and information together which made it really convenient to manage everything from one place.

Cons

The price felt a bit high for my budget. I wish it were more affordable for business owners.

“Clean interface”

Pros

Using it has been really convenient, the invoicing works very well and the interface is clean and simple to navigate. Even paystubs are easy to locate without any hassle.

Cons

I really don't have any complaints since everything works well and loads properly. If anything, it could load a bit faster at times but that's probably more due to my internet connection.

“A huge help for my business”

Pros

Starting a new business felt a lot more manageable with this. It cuts down the time I spend organizing jobs, helps me keep track of hours worked on each one, makes invoicing much simpler and keeps all my financials in order when tax season comes around.

Cons

The format changed right after I had finally gotten comfortable with it. It took a little time to get used to the new layout but once I adjusted, it worked just as well as before.

“Reliable accounting backbone”

Pros

From day one, it has been the bookkeeping and accounting backbone of my firm. It's good value for the money, simple to use and the financial reporting gives me exactly what I need.

Cons

The thing that feels off is payroll being sold as an add-on instead of being built in. Paying extra for that doesn't really make sense for smaller businesses with limited payroll needs.

“A must-have tool for accounting teams”

Pros

Everything is stored in the cloud which makes a big difference because employees can work from anywhere without being tied to one location. Automatic invoicing and transaction downloads save a lot of time and there's no separate backup process to worry about. It's definitely a must-have tool for an accounting team.

Cons

Audit trail controls are weak and it is simple to delete transactions. That has created major headaches for us during reviews and audits.

“Saves effort and time”

Pros

all of our financial information is in one place and this has really made life simpler. It helps me stay organized, keep track of everything and saves a lot of time and effort. I also haven't run into any issues or problems while using it.

Cons

The price keeps going up which is turning it into a bigger expense over time and it's starting to make me consider other alternatives.

“Shows sales in graph form”

Pros

The invoice templates are clean and simple which makes communication and billing feel professional. Customer follow-up is also built in nicely and being able to view monthly sales in graph form is really helpful for tracking how things are going.

Cons

The updates to the design and navigation can be a little hard to adjust to at times since it takes a while to get used to the changes. Aside from that, the overall experience has been good.

“centralized system for finances”

Pros

Having all of our incoming and outgoing finances in one place makes things much more manageable and keeps everything organized.

Cons

Cost is bit of a concern. The pricing keeps rising and the latest increase has been the steepest one yet.

“Clear spending insights”

Pros

Very easy to operate and it helps me get a better picture of how much I'm spending by vendor as well as my overall expenses.

Cons

I'd really like to see a grand total when I open a vendor for a specific time period. Right now, I have to total the amounts from each page and account myself which takes extra time.

“Tidy invoicing and reporting”

Pros

Keeping invoicing and financial reporting organized is a big plus and the way time tracking feeds into billing, driver work and dispatch activity fits really well. The interface is simple enough that I can stay on top of the books between load assignments.

Cons

Support can be slow when things get busy and random issues with bank feeds or report filters can interrupt regular reconciliations. New users may also need some help getting the chart of accounts set up properly.

“Most powerful accounting software”

Pros

Nothing is more frustrating than dealing with the same tasks over and over and this software helps cut that down a lot. It gives me the tools to organize processes like invoicing, tracking time across projects and billing.

Cons

Out of all the online accounting software I've used, this one stands out as the most powerful, the simplest to work with and honestly it has been flawless.

“helps track spending and income”

Pros

Keeping my accounts in order with this has been really helpful and it makes it simple to track spending and income so I don't overspend or end up underestimating what I'm earning.

Cons

From time to time, it reaches out with upgrade prompts that are made to feel urgent or necessary when, most of the time, they really aren't. The upgrade pricing is also extremely high. On one occasion, I was pushed into upgrading and ended up losing all of my payroll features which meant I couldn't run payroll for a full week. I had to write paper checks for my staff instead and that created a bigger mess later when we had to adjust future paychecks to recover the taxes that weren't taken out of those manual checks.

“Cloud-based favorite for accountants”

Pros

Really user-friendly, free for accountants and bookkeepers, cloud-based, supported by excellent apps and packed with tons of integrations with other software.

Cons

There are still a few clients who are loyal to Sage or Xero and just do not want to switch. On top of that, the price increases seem to be happening more often lately.

“Covers everything perfectly”

Pros

It felt very simple to move around in and it includes everything you need.

Cons

At this point, I really haven't come across anything negative to say since everything has been working well and seems thoughtfully organized.

“Amazing built-in standard reports”

Pros

The biggest advantage for me is how convenient it is to use. The interface is user-friendly especially for people who are not accountants and the built-in standard reports are really helpful for reviewing the financial activity and overall results of my business.

Cons

I can't create a new account in the chart of accounts by duplicating an existing one with similar settings.

“So many useful features”

Pros

Having everything online makes it really convenient to access and it comes with plenty of useful features. On top of that, the customer support is there when you need help. I'd definitely recommend giving it a try.

Cons

there wasn't much to dislike about it. It pretty much has everything you'd expect from software like this.

“Time-saving recurring invoices”

Pros

Its easy to use and it does a good job helping monitor my business finances. Being able to create recurring invoices is a huge plus because it saves me a lot of time.

Cons

Syncing with Canadian bank accounts can be frustrating because of the security requirements and two-step authentication. I end up having to log in again all the time.