Olivia E.
Hospital & Health Care, N/A employees
“Versatile and user-friendly”
Pros
It's really versatile and simple to use which makes handling everything much more convenient.
Cons
Occasionally I've had to type in my login details twice before getting into my account. It's only happened once or twice but it still came up even when the information was correct.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Erica L.
Accounting, N/A employees
“Helpful video resources”
Pros
Getting around the platform feels simple and there are plenty of video resources available when you need guidance.
Cons
The newer reports layout doesn't appeal to me as much and I still prefer the classic view.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Noah T.
Hospital & Health Care, N/A employees
“Convenient cloud access”
Pros
Being able to get to my data from the cloud is a big plus and the overall accessibility is very user-friendly and convenient to navigate.
Cons
Pricing is still a downside, especially since the lower-tier plans don't include many features and you have to pay more to unlock the tools you need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Kimberly R.
Fine Art, N/A employees
“Clumsy and hard to fix”
Pros
There's not much to praise here since the platform feels pretty clumsy to use overall.
Cons
Any time I needed to correct mistakes, the software was incredibly difficult to work with.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Hannah J.
Marketing and Advertising, N/A employees
“Fast setup for new businesses”
Pros
Very user-friendly and the setup process made it simple to launch my business quickly.
Cons
It costs more than other tools that offer the same features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
James G.
Leisure, Travel & Tourism, N/A employees
“Accounting made manageable”
Pros
It is quite convenient to use and it makes it really easy to keep track of everything and send the accounts over to the accountant.
Cons
It is frustrating having to re-enter everything even though the migration is supposed to pull it all in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick I.
Chemicals, N/A employees
“Their team never lets you down”
Pros
It is simple to handle and whenever I need assistance, their team calls back quickly and takes care of the issue fast.
Cons
It is a bit expensive but looking at the overall value, it still feels worth the cost. The only other downside is that it updates frequently so sometimes things suddenly look or work differently without much warning.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Michael W.
Professional Training & Coaching, N/A employees
“Data entry is complex”
Pros
One thing that's really useful is how well it works across different software and tools.
Cons
Uploading information can be frustrating and the data entry side of it feels complex.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Bethany R.
Accounting, N/A employees
“Not for me!”
Pros
Because it's so well known, it can actually help bring in clients who need assistance.
Cons
Just about every part of it was a problem. Eventually, I got so worn out from constantly battling with the software that I moved all of my clients off the platform entirely.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Tiana W.
Hospitality, N/A employees
“Love everything about it”
Pros
Honestly, I love everything about it. It's simple to use for both me and my clients.
Cons
I really haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt F.
Law Practice, N/A employees
“Reliable income and expense tracking”
Pros
It handles the core accounting tasks we need, especially keeping track of income and expenses.
Cons
At times, it doesn't sync properly with our bank or billing software which can create duplicate entries that we then have to clean up manually.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Kamlesh P.
Construction, N/A employees
“Gives me peace of mind”
Pros
It gives real peace of mind and it's very simple to use while letting you access it wherever you need.
Cons
You can also add your signature to checks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna M.
Accounting, N/A employees
“Remote access saves time”
Pros
Being able to use it remotely saves a lot of time and honestly keeps me sane.
Cons
It's frustrating when the developers roll out changes without checking in with users first.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer R.
Accounting, N/A employees
“Unmatched convenience”
Pros
The convenience it provides stands out. I can get my work done from anywhere in the world which makes it really flexible and practical.
Cons
The system is a bit expensive and it can be glitchy at times.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Lisa M.
Accounting, N/A employees
“Such a pleasant experience”
Pros
Using this software has been a very pleasant experience because it feels user-friendly and simple to work with.
Cons
It's also a very good and simple way to manage a company online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric B.
Accounting, N/A employees
“Helps your business progress”
Pros
It is simple to work with, easy to access from anywhere and it's genuinely satisfying to see your business progress while using it.
Cons
The pricing can start to feel expensive if you're not careful and if you fall behind on your tasks, the workload can become overwhelming pretty quickly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Kyle I.
Non-Profit Organization Management, N/A employees
“Simple to run reports”
Pros
Running reports in is simple and it makes it simple to check profit and loss across different quarters, years and other time periods.
Cons
At times, after clicking into a specific suggestion, it can be a little difficult to get back to the original report.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Alec R.
Health, Wellness and Fitness, N/A employees
“Cheaper than the standard version”
Pros
Compared with standard QuickBooks, this version is more affordable, easier to access and much more user-friendly.
Cons
Like any financial software, it's possible to get buried in the details when setting up accounts. It's definitely best to have someone who really knows what they're doing handle the setup and ongoing maintenance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlotte A.
Building Materials, N/A employees
“Ideal option for handling my accounting needs”
Pros
It has been exactly the accounting software I was looking for. It feels like the ideal option for handling my accounting needs.
Cons
Keeping the accounting books organized is very simple with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James M.
Management Consulting, 1-10 employees
“Simple for Accounting”
Pros
The one main quality I like about this tool is that how well it connects with tons of other software platforms and the navigation is incredibly easy and user-friendly.
Cons
I'm not a fan of having to manually hunt down and reclassify payees since there's no built-in feature for that. Also wish there were more ways to sort through the payee tab when I'm doing books review, the current options feel pretty limited.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8