Quickbooks Online Reviews

“Smooth Setup and Interface”

Pros

Adding new customers and invoices feels effortless for me, the interface makes everything easy and quick to navigate. It saves me time and keeps my workflow smooth and efficient.

Cons

Finding bills can get a bit tricky sometimes, the search functionality could use some improvement.

“Easy adoption”

Pros

Getting everyone on the team using it hasn't been a problem at all because the system is simple to work with. It's also really helpful that multiple users can get in and use it without much trouble.

Cons

It doesn't integrate with as many other programs as we were hoping for.

“Flexible access”

Pros

Having it online makes a big difference because you can work from anywhere and stay flexible.

Cons

The price can feel pretty high but in my opinion the features justify the cost and end up paying for themselves.

“An amazing tool”

Pros

Being able to get to my information from anywhere is amazing.

Cons

It doesn't work the same way as the desktop version so it feels like learning an entirely new piece of software.

“Necessary tool for accounting”

Pros

It feels like an essential part of running business accounting. The layout is set up in a way that keeps everything clear and helps me stay focused. It also makes it simple to view and analyze my expenses and reports.

Cons

The only thing I would change is the monthly price. I wish it were a bit more affordable because that would be really helpful.

“Easy Management Tool”

Pros

I can access this from anywhere since it's web-based which works great for me on both my phone and any computer device I use. This flexibility lets me manage tasks on the go without being tied to a single location.

Cons

The system automatically categorizes all expenses and deposits incorrectly, so I'm constantly going back to fix them for proper reporting.

“Automates more than 87% of the manual work”

Pros

Across all three of my current organizations, I use it regularly and it helps me save a lot of time by automating more than 87% of the manual work.

Cons

Since putting it in place in 2022, I honestly haven't run into a single issue.

“Clearly labeled sections”

Pros

Everything about it feels very user-friendly. The sections are clearly labeled, well organized and placed where you'd expect them to be which makes the whole system simple to navigate.

Cons

Honestly, I don't really have any complaints. Whenever something does come up, there are always helpful articles available that make it easy to figure out and fix the problem.

“Impressive help section”

Pros

It feels simple to understand and the help section is really useful whenever you get stuck on something.

Cons

There's nothing that stands out as a real downside for me.

“Bookkeeping made convenient”

Pros

Bookkeeping is really simple with this software and that's something I genuinely appreciate about it.

Cons

At times, even basic tasks can feel a bit tricky because there are so many features packed in so it does take some time to learn.

“Helpful view of finances”

Pros

Getting a clearer picture of my business finances has been really helpful, especially since numbers have never been my strong suit.

Cons

The interface could definitely be improved, particularly for people who aren't very comfortable working with numbers.

“Great but has limitations”

Pros

The good thins is that I can use this remotely with my bookkeeper which is really convenient for me. It makes connecting with other people super easy and also we can stay on top of tasks without being in the same location.

Cons

The payroll system really isn't built for expanding companies. They couldn't get my W2s to upload properly, so I ended up manually entering hundreds of them myself which was frustrating as you can understand

“Easy to use for everyone”

Pros

Whether you're an accountant or running the business side, it's simple to use.

Cons

It still falls short on some features and the inventory management is weak.

“Mobile app makes all the difference”

Pros

Having the mobile app makes a huge difference because I can check expenses and income in real time and make sure everything is categorized the right way. The platform feels very user-friendly, saves me a lot of time and gives me peace of mind since my business financials are always right at my fingertips, whether I'm on my phone or at my computer.

Cons

There was a glitch with my bank accounts re-syncing after a software upgrade a while back. It created some extra work for my bookkeeper and me at year-end when we had to reconcile everything but the updates still ended up being worth it.

“Incredible choice for our small business”

Pros

It has been an excellent choice for our small business, especially at such an affordable price. Compared with MYOB, it offers far more features and feels much more user-friendly overall.

Cons

There's nothing to complain about. We're extremely happy with this software.

“Perfect Accounting Tool”

Pros

Adding new team members to my account is really easy and simple for me. It saves time and lets me get my team set up quickly without any complications which I really like about this tool.

Cons

The interface can be pretty confusing for me at times and isn't very simple to navigate. It takes extra effort to find what I need which can slow down my workflow.

“Desktop version still does more”

Pros

Having access online from anywhere is definitely useful and the core functions are fairly close to what the desktop version offers.

Cons

We moved to it because desktop support ended. The online version has improved a lot but it still falls short of desktop in several areas. It is not very subcontractor-friendly, project and sales rep reporting is limited and the app runs slowly with a lot of lag. Report customization is weaker than desktop, building reports is harder than it should be and the whole process feels overcomplicated. On top of that, they pushed the modern report view and it is absolutely horrible.

“Hard to work with”

Pros

it connects well with most CRMs and payroll platforms.

Cons

Beyond that, almost everything else is a headache. It's hard to work with and every bookkeeper I work with really dislikes using it.

“Simplest interface I've ever used”

Pros

Having my check stubs, timesheets and insurance details all in one place on the app and website was really convenient. The interface is one of the simplest I've used when it comes to checking pay information and everything felt simple to access.

Cons

I'm usually pretty skeptical about apps that handle personal information and this one gave me the impression that it might be fairly easy to manipulate.

“Bank sync that actually works”

Pros

It integrates with my local bank when other apps won't which has been a huge plus.

Cons

It offers more features than I really need as a solopreneur. It would be better if there were a lower-cost subscription tier for people who don't need the full set of tools.