Quickbooks Online Reviews

Pros

One thing that's really helpful is getting payroll stubs sent out before payday so everything can be checked ahead of time. Having online access to my W-2 is also a big plus and makes tax time much more convenient.

Cons

Honestly I don't have any complaints. It worked really well for managing check stubs and accessing W-2 forms.

Pros

The feature I really like is being able to download bank statements directly from QuickBooks. The customer service team has also been very responsive whenever I run into an issue which makes a big difference.

Cons

A frustrating part is not being able to delete chart of accounts entries when they are unused or were created by accident.

Pros

Having our accounting tasks and payroll handled in one place saves us a lot of time and keeps everything related to finances together.

Cons

The latest updates have really slowed things down and introduced a lot of glitches. Tasks now take at least two to three times longer than they used to.

Pros

Running our HVAC business has been much more manageable with QuickBooks Online especially when it comes to customer billing. We use it to create estimates, send invoices and accept electronic payments which keeps everything organized in one place. The system is also very simple to work with.

Cons

Well the only thing missing for us is the ability to have customers sign contracts directly through QuickBooks. Aside from that we really do not have any complaints.

Pros

QuickBooks makes accounting hassle free because the platform is simple to use. That usability also makes it a very good value for the money.

Cons

Honestly I haven't run into anything negative with this app. It really supports my small business accounting needs and stays very user friendly.

Pros

This tool has been a reliable option for managing our team's finances. Tracking expenses and sending invoices is easy and the dashboard is user friendly. It's been really helpful for our daily workflow and has ended up saving us a lot of time over the long term.

Cons

One minor frustration is the reporting section which can be a little confusing when you need to customize reports. It definitely took some time to understand how it works although it was fine once we got used to it. Not a major issue but still worth keeping in mind.

Pros

Getting started with it doesn't take much effort and being cloud-based is a real advantage. I can log in from any computer which is especially useful when I am out and about or not working from the same place every day.

Cons

My biggest frustration with the online version is the customer support and the way updates are handled. Changes get rolled out without any clear notice about what was modified and there isn't anyone available to speak with directly about those updates. On top of that the changes aren't documented well so even the technical support team cannot explain who changed what.

Pros

It is the most powerful web-based accounting tool I have used. I have connected it with external platforms such as PayPal and that has really organized reporting, invoicing and the entire payment processing workflow.

Cons

Other than not having offline access, I really haven't run into any major issues while using it especially when I am managing things on the go.

Pros

Day to day accounting has become much more manageable with this. The automation, bank syncing and reporting tools cut down a lot of manual work and being able to access everything from anywhere is a big plus. It also integrates well with other business apps which helps keep financial information organized. Overall it has made a lot of regular accounting tasks much simpler to handle.

Cons

I really haven't had any major problems with it lately. If anything some of the advanced reporting and customization features could be a bit more flexible especially for businesses that have very specific needs. Aside from that it has been a reliable option for everyday accounting.

Pros

This tool gives me up to date visibility into our finances which helps a lot when it comes to making strategic decisions.

Cons

It is user friendly for day to day accounting but some of the more advanced reporting and customization features take training to use effectively.

Pros

Creating invoices, pulling in bank feeds, tracking expenses and generating accurate financial reports all work really well. It keeps our business organized and saves us a lot of time.

Cons

The integration with Jobber could definitely be better. The sync isn't always reliable so we end up spending too much time manually fixing and matching information.

Pros

Can't find any positives to mention here, it's been a bad experience and support is basically nonexistent. I spent an hour on the phone only to realize the call was really about trying to upsell me. Overall, just bad.

Cons

It's not affordable for small businesses anymore. If you have the desktop version, they push you into switching and the cost is just too high.

Pros

Writing and printing checks is very simple and the online version has been really convenient for working back and forth between our office and accountant.

Cons

I still prefer the look and feel of the desktop version. The layout in QuickBooks Online doesn't feel quite as user-friendly to navigate.

Pros

Running payroll and keeping our financial records organized has been incredibly helpful with this tool. Everything feels very simple to use and whenever something comes up, the support team is responsive and simple to get in touch with. It's also priced really well for our nonprofit which makes it an even better fit for us.

Cons

The only real drawback for us is the workforce app. We'd really like to see better scheduling and time-tracking options for our team.

Pros

It makes it simple to handle sales orders. Creating estimates, sending invoices, adjusting payments and posting them all works really well. It also does a good job of keeping client records organized and accessible.

Cons

The system is user-friendly for tracking and posting payments, running transaction and aging reports, setting reminders and adjusting payment types when needed. I don’t have any complaints.

Pros

Most of the accounts stay balanced and the system generally works reliably overall. A lot of the recent updates also seem to have made several processes better.

Cons

It keeps changing and new features are being added all the time. I'm not a fan of the new interface.

Pros

It's an excellent tool not just for handling expense reports and reimbursements but also for managing overall business accounting.

Cons

nothing stands out as a downside. It's a dependable all-in-one accounting solution for businesses and I've been using it for years.

Pros

Back when it was simpler and actually user friendly, it worked well for me. I started using it in the 1990s, when the company seemed to care about keeping bookkeeping simple for the average person.

Cons

At this point it feels like the most difficult and least user-friendly bookkeeping system ever. Even the most basic tasks are so confusing now that you practically need to take a class just to figure out how to do anything in the new version.

Pros

It has been a very user-friendly platform for handling accounting, budgeting and invoicing. It's also an affordable option for managing cash flow and keeping up with financial reporting throughout the year.

Cons

Constant upgrades and interface changes can make it harder to settle into one workflow before something shifts again.

Pros

The setup feels professional especially with the connection to an accountant and bookkeeper. There's also a starter plan for small businesses that was reasonably priced when I signed up which made it a practical option at the time.

Cons

Submitting returns directly through a portal isn't possible which is frustrating. It also lacks automated AI bookkeeping and the system can be difficult to navigate.