Rachel M.
Environmental Services, N/A employees
“Remote access that just works”
Pros
Being able to log in from anywhere has been a huge plus. It makes working remotely really convenient and keeps things moving no matter where I am.
Cons
I used the desktop version for years so switching to the online version meant I had to relearn a few things and adjust to a different way of doing some tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Katie R.
Design, N/A employees
“Must-have for small business finances”
Pros
Running a small business has become much more manageable with this software. Keeping track of expenses and creating reports takes far less effort now which has really helped organize my workflow and save me a lot of valuable time. One of the biggest benefits is being able to access my financial information from anywhere so I can stay on top of things even when I'm away from the office. Overall, it's an essential tool for any small business owner who wants accounting software that's efficient and dependable.
Cons
The price can feel a little high, especially once additional services are added. Even with that, the convenience and range of features it offers still make it a worthwhile investment for my business.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Erica F.
Public Relations and Communications, N/A employees
“Simple to lo hours”
Pros
Keeping track of time and logging hours for different clients was really simple which made it simple to stay organized.
Cons
Honestly, I don't have any complaints. I really loved using this when my company had it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DeAndra H.
Accounting, N/A employees
“All accounts consolidated at one spot”
Pros
Having all my accounts consolidated in one place makes managing the business much more convenient.
Cons
Adding extra apps and users comes with additional fees.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Brandon L.
Management Consulting, N/A employees
“Complicated interface”
Pros
Compared with many accounting tools, this is one of the more robust platforms out there. It comes with a lot of features and covers a wide range of accounting needs.
Cons
That said, the interface feels complex and hard to use. The UI and overall UX are poor and it can be more complicated to use than it should be.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Khrysty A.
Financial Services, N/A employees
“Convenient and simple to use”
Pros
Using it has been really convenient, especially because it's simple to use and we can sign in from anywhere whenever we need to.
Cons
Only one person can be logged in at a time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Consumer Services, N/A employees
“Works well for us”
Pros
Everything feels very simple and manageable to work with so using it has been really convenient.
Cons
I honestly haven't run into any issues, everything has been very convenient to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sunayana S.
Accounting, N/A employees
“Ability to post multiple transactions”
Pros
I really appreciate being able to post multiple transactions at the same time.
Cons
The general ledger report layout could be a bit more user-friendly and easier to work with.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Charlanda H.
Events Services, N/A employees
“It works fine”
Pros
Access is simple and there's a nice range of different options to choose from.
Cons
I have to look through the choices with an open mind because some of the selection feels a little sketchy.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Courtney D.
Hospitality, N/A employees
“Bank feeds make bookkeeping simple”
Pros
Being able to connect it to my bank account and categorize expenses has been really helpful.
Cons
Entering journal entries could be more simple.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
RUSSELL B.
Hospitality, N/A employees
“Fast guest payment processing”
Pros
Running payments from guests at my bed and breakfast is really convenient and I can handle transactions without any hassle.
Cons
Something that causes friction is having to enter the security code when typing in card details since guests are often uncomfortable sharing that information.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, N/A employees
“Would definitely recommend”
Pros
Having this available online has been a huge plus for my organization and it performs really well. It connects to bank feeds without hassle and makes handling reconciliations efficient and on time. I'd definitely recommend it to small businesses.
Cons
Would be cool expanding its integration options so it can work with a broader variety of software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Marty D.
Religious Institutions, N/A employees
“Innovative features”
Pros
The platform feels very user-friendly and brings a lot of innovative features to the table.
Cons
As a student, I had to create a few trial accounts to get through my test but it's not really a big issue if you're using it as a business owner.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Daniel T.
Food & Beverages, N/A employees
“Broad range of features”
Pros
It is easy to use and being able to access it from anywhere makes a big difference. It also comes with a wide range of features so it covers much more than just the basics of accounting.
Cons
it costs more than some other accounting software options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tom D.
Photography, N/A employees
“fairly simple for non-accountants”
Pros
Its fairly simple to work with, even for someone who doesn't have an accounting or bookkeeping background.
Cons
That said, even though it's generally simple to use, there are still moments when certain functions and features aren't very user-friendly to locate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Victor James L.
Marketing and Advertising, N/A employees
“Automates repetitive accounting work”
Pros
It comes with every feature I need to automate repetitive accounting work, including accounts payable, the general ledger, payment matching and accounts receivable.
Cons
It meets everything I need as a daily user and I haven't run into any challenges using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Latoya T.
Human Resources, N/A employees
“My account was hacked”
Pros
Honestly, using it has been a struggle.
Cons
My account was hacked and money was stolen from me.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
6
Omri K.
Wholesale, N/A employees
“Brilliant support staff”
Pros
Getting started with it was very simple and the support team has been really helpful whenever needed.
Cons
Inventory management still feels limited and the lack of integrations can be frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Benjamin D.
Health, Wellness and Fitness, N/A employees
“Keeps your books updated”
Pros
Overall it's pretty simple to use and comes with a wide range of useful features. It's a really convenient way to keep your books updated, especially when a CPA is assisting remotely.
Cons
There are so many tools and options included that it can feel a bit overwhelming at times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lisa D.
Veterinary, N/A employees
“Fantastic layout”
Pros
The layout is very user-friendly and it doesn't take much effort to get around. The features I use most often are simple to locate which makes everyday tasks much more convenient.
Cons
The biggest challenge was adjusting to how different it is from the QuickBooks Desktop version. Those changes made the transition and conversion process more difficult than expected.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
10