Quickbooks Online Reviews

“Can be tailored”

Pros

It's very user-friendly and can be tailored to whatever level of work I need, whether that's basic bookkeeping, putting together annual reports or handling employee payroll.

Cons

Nothing to point out here since I can simply unsubscribe from any features I no longer need or use.

“I use it daily”

Pros

It handles a lot and since I'm in the software every day, it feels relatively simple to work with.

Cons

When I run into something I can't sort out, getting help can be difficult unless I'm willing to pay extra for support.

“Too confusing to trust”

Pros

I don’t have any good things to mention.

Cons

The software is so confusing that even the customer support team can't clearly explain what it is and isn't capable of doing.

“Takes care of taxes automatically”

Pros

Handling payroll is simple and the system takes care of tax payments automatically.

Cons

It didn't connect with the other software we're already using.

“Helpful introductory phone call”

Pros

It is user friendly and the introductory phone call was especially helpful in walking me through the setup. It feels user-friendly once you begin using it.

Cons

It can take a little time to find your way around at first but that gets much better as you use it more.

“ease of invoicing customers”

Pros

Handling client invoices and payroll is really convenient and that's something I genuinely appreciate about using it.

Cons

Feels a bit too expensive for what you get, especially when customer service doesn't always match the cost.

“Simple login”

Pros

Getting in is simple since there's no software to install. It lets me enter and organize transactions quickly.

Cons

The navigation feels different from the last time I used it so moving around the system isn't as user-friendly for me now.

“Not confusing at all”

Pros

The platform feels very user friendly and getting around it is simple without being confusing.

Cons

There are no drawbacks that I can think of.

“Instant transactions”

Pros

Connecting bank accounts is simple and transactions can be added instantly. Setting up opening journal entries for new entities with separate balance sheets is also hassle-free. Also, invoicing helps keep records organized, while payroll and reporting make it much easier to stay on top of the company's overall financial picture.

Cons

I haven't run into any issues at this point, the software has been excellent. Keep up the strong work, team.

“Offers strong accounting capabilities”

Pros

The platform is simple to work with while still offering strong accounting capabilities that cover a lot of needs.

Cons

There are occasional glitches from time to time and the subscription price feels high.

“Transaction categorizing is effortless”

Pros

Categorizing my transactions feels incredibly easy with this software.

Cons

Honestly, I don't have any complaints about it at all.

“Very flexible”

Pros

I really appreciate how user-friendly the interface feels and how much flexibility it gives me when I need to manage finances while away from the office. Since it's cloud-based, I can pull up my financial data anytime and from anywhere which is very important for staying on top of my business's cash flow.

Cons

It has worked exactly the way I expected so I don't really have any complaints.

“Helps manage my business finances”

Pros

Every day, I rely on it to manage my business finances and bookkeeping. It helps my accountant and me stay aligned through key reports and my management team can use that information to make important projections about how profitable the company will be with QB.

Cons

You still need a basic grasp of debits and credits to use it well and as the business expanded, keeping track of everything became more challenging. That said, QB does offer services to support those growing needs. The price hikes can be tough to accept at times, especially since it's a web-based subscription service.

“Cuts down on manual bookkeeping work”

Pros

A big advantage is how much it cuts down on manual bookkeeping work. The reports are clear and user-friendly which saves me time and lets me focus on other responsibilities. It also speeds up the basic bookkeeping tasks like invoicing, payroll and expense tracking. Another helpful feature is the Learning Center which walks users through the software step by step. That makes it much easier to learn, especially for beginners using bookkeeping software for the first time.

Cons

At more than $1,000 per year, it feels pretty expensive unless you run a larger business. While it can still be useful, it seems better suited to small businesses with more complex financial needs. It would be nice if there were a lower-cost version with fewer tools for individuals. Also, complete beginners may still find it a little challenging at first since using it efficiently takes some basic accounting knowledge and a bit of practice.

“Well-integrated system”

Pros

It pulls all of our accounting back-end processes together really well and integrates everything into one place.

Cons

The interface could use a better design and it can be unresponsive at times but it's only a minor inconvenience.

“Powerful P&L tracking”

Pros

Handling my numbers is much more manageable with this and it helps me stay on top of my profit and loss at all times.

Cons

There's definitely a learning curve with all the different features at first but once you get familiar with how everything works, it ends up saving a lot of time.

“Quite a helpful tool”

Pros

Such a helpful tool to have around. It feels user-friendly and is very simple to use.

Cons

I don't really have any complaints. It's a solid tool to have and I enjoy using it.

“Syncs with Amazon, Walmart and eBay”

Pros

The program connects smoothly with banks and platforms like Amazon. I use it to handle accounting for my e-commerce store so being able to sync Amazon, Walmart and eBay is absolutely essential and it handles that part very well.

Cons

The part I don't care for is having to pay extra for accounting support whenever a bookkeeping issue comes up, on top of the regular subscription. That kind of help really should be included in the pricing from the beginning.

“Worth it”

Pros

QB has a lot of useful functionality and the graphs and charts make managing my personal finances much simpler.

Cons

Getting everything set up at the beginning was a hassle since I had to connect and sign in to all of my accounts but it ended up being worth it.

“Works for every skill level”

Pros

It's very approachable and simple to use, no matter your skill level.

Cons

It doesn't offer enough features tailored to specific industries or individual business needs.