Total 86 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

19%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M
Meghan

Not specified, 11-50 employees

Less than 6 months

3.0

Ease of Access for anyone

Pros

I like the ease of access, making the system available even to the least tech-savvy individuals.

Cons

I wasn't a fan of the associated costs.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

5

Functionality

8

J
Jodi

Accounting, 51-100 employees

More than a year

5.0

I find QuickBooks reliable, easy to use and essential to our business.

Pros

It is very accessible from anywhere.

Cons

I wish QuickBooks had more readily available customer service representatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jenie

Education Management, 1-10 employees

More than a year

4.0

Great for small business

Pros

I've employed QuickBooks to manage my small business accounting and billing needs. It's cost-effective and simple to navigate.

Cons

Customer service doesn't respond as quickly as I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

D
Daisy

Consumer Services, 1-10 employees

More than a year

5.0

Quickbooks

Pros

QuickBooks Online excels in accessibility, ease of operation, integration capabilities, automation, and scalability.

Cons

While QuickBooks is a great accounting tool with many benefits, it might not be ideal for every business. Its limited customization, reliance on the internet, long customer service wait times, and high cost make it less suitable for some. Although it's designed to be easy to use, it can be challenging for some users.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

10

A
Andy

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Money Matters and knowing where it is is key

Pros

Reporting is simple, easy to learn and grasp. Their tools are genuinely beneficial to our organization.

Cons

Some features in QB desktop aren't available online. I adapted quickly, but my CFO took longer since she had been using QB desktop for years.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D
Diane

Accounting, 51-100 employees

More than a year

4.0

Accountant

Pros

simple to operate and comprehend, an excellent tool for training.

Cons

No issues with this software. I will recommend it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

B
Brandon

Apparel & Fashion, 1-10 employees

More than a year

5.0

I love quick books

Pros

It enhances my image when using it; I feel like a successful entrepreneur. I rely on it for all my financial transactions.

Cons

It looked suspicious and like a scam at first, but I got used to it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

C
Carol

Staffing and Recruiting, 1-10 employees

More than a year

5.0

QuickBooks online is the Way to Go!

Pros

Understanding all the reports is simple. It's easy to manage and monitor A/P & A/R.

Cons

I don't have any complaints at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 51-100 employees

3.0

Kays review

Pros

It's incredibly easy to use for handling my taxes.

Cons

It felt difficult to use initially. I did a lot of tutorials.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

5

S
Sherri

Accounting, 1-10 employees

More than a year

5.0

The QB Survey

Pros

QuickBooks is highly intuitive and precise, fitting perfectly with our needs.

Cons

For recurring expenses, it doesn't always remember the purpose and amount.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bushnell

Civic & Social Organization, 1-10 employees

More than a year

5.0

QBO: AP & AR Automation GURU

Pros

QuickBooks Online automates significant accounting tasks, particularly AP, AR, and GL.

Cons

QuickBooks Online has not let me down in my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 1-10 employees

Less than 6 months

5.0

QuickBook online easy to use

Pros

They offer a well-designed platform to track all expenses and income, including job costs and labor, providing clear profit insights per job.

Cons

It loads slowly sometimes on my computer, which might mean I need a better one.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

S
Sharath

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0

A Powerful Accounting Solution

Pros

Firstly, I like the payment processing features; it excels in accounting and billing.

Cons

QuickBooks Online meets all our needs - no complaints yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

R
Robert

Marketing and Advertising, 1-10 employees

More than a year

3.0

Quick Books Online

Pros

Being a Canadian company, QuickBooks Online ensures security and supports 2FA for data protection.

Cons

The biggest issue is the lack of support.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

M
Masse

Construction, 1-10 employees

More than a year

5.0

Easy & Fast Accounting for businesses

Pros

I admire how you can upload purchase receipts via their app, which then extracts and organizes the information. It's a fantastic feature.

Cons

I haven't used all the features to highlight anything specific yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erica

Construction, 11-50 employees

Less than 6 months

5.0

Great Product

Pros

I liked the program's simplicity.

Cons

I don't like the job cost reporting feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not specified, 1-10 employees

More than a year

4.0

Efficient Financial Management with QuickBooks: A Solid 4-Star Choice

Pros

The ease and intuitive nature of QuickBooks Online's interface simplified managing finances, tracking income and expenses, and generating accurate reports swiftly. Customizable reports and real-time financial data access were standout features that kept me informed about my business finances effectively.

Cons

The subscription cost can be high for small businesses compared to other accounting software. While the basic features are easy to use, some advanced functions require a learning curve. More in-depth tutorials or training resources would help navigate these features more easily.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

R
Raquel

Accounting, 1-10 employees

4.0

Making Accounting Easier

Pros

I like how simple it is to use QuickBooks and integrate it seamlessly into my company.

Cons

It would be beneficial to have better integration with third-party time tracking and project management apps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Peipei

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0

Quickbooks Online

Pros

Cloud-based sign-in and backup are faster and simpler compared to the desktop version.

Cons

Auto input from different banks creates duplicates, so we turned it off.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

V
Vivian

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

QuickBooks Online by HR Manager

Pros

I like how QuickBooks Online automates more than 80% of manual accounting processes such as AP and AR.

Cons

QuickBooks Online meets all my accounting needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10