Ridwan
IT, 51-100 employees
More than a year
“Seamless ease of working”
Pros
It greatly facilitates prioritization at work.
Cons
None for now, it's been easy to use for almost two years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tavaris
Full Stack, 1-10 employees
More than a year
“Accounting software for small business”
Pros
QuickBooks has been my go-to for managing all my business needs for a while now. It's instrumental in keeping my business operations running smoothly.
Cons
It takes some time to learn how to use the software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Mark
Renewables & Environment, 11-50 employees
More than a year
“Accounting and Financial Management made simple and fun!”
Pros
I'm impressed by the platform's clean, well-organized interface. The responsive customer support and integrated features ensure seamless task management. QuickBooks provides excellent value considering its performance.
Cons
I have no issues with QuickBooks at the moment. There are weekly updates to features, and once a problem is addressed, they ensure it doesn't occur again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Busola
Retail, 1-10 employees
Less than a year
“Best non-premise system that is value for money”
Pros
It's user-friendly and works well with most Canadian banks. Generating reports in Excel is simple, requiring minimal prior knowledge of QuickBooks.
Cons
Consider turning it into an ERP and integrating it with other external systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alok
Legal Services, 11-50 employees
More than a year
“QuickBooks complete solution”
Pros
The intuitive interface makes it easy to access all company details from the dashboard.
Cons
The Pro Advisor exam is tough due to its strict rules.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Ryan
Automotive, 1-10 employees
Less than a year
“Its says it in the Name!”
Pros
Even with limited accounting knowledge, anyone can navigate and utilize QuickBooks easily, thanks to its intuitive design and interface.
Cons
While generally easy to use, mastering all QuickBooks features takes time and effort, especially for those with limited accounting experience. Advanced features like complex reporting or industry-specific tools can be challenging without accounting expertise.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Sumit S.
Mid Market, 51-100 employees
“Minimal learning curve”
Pros
Getting started with this software is pretty simple and even someone without an accounting background can use it with very little training. It also connects well with other software which makes things more convenient. On top of that, the customer support team has been reliable and helpful.
Cons
Switching from single-user to multi-user mode can take some time but aside from that, it has been good to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CA Anshu A.
Mid Market, 51-100 employees
“well-structured interface”
Pros
The interface feels very well-organized and pulling reports can be customized in a lot of useful ways.
Cons
There are fewer keyboard shortcuts than I'd expect so I end up relying on the mouse most of the time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa T.
Mid Market, 101-500 employees
“Gets the job done”
Pros
The platform is easy to use, the interface is user-friendly and it gets the job done.
Cons
At the same time it doesn't feel fast enough, comes across as outdated and really could use a refresh and reboot.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Minnie
Small Business, 11-50 employees
“user-friendly and efficient”
Pros
We found it userfriendly and it's simple enough to use without needing any tutorials or extra guidance.
Cons
One issue comes up when downloading reports or transaction summaries since some amounts still need to be reconciled afterward.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Harry S.
Small Business, 11-50 employees
“everything you need”
Pros
Once you understand how to use the program, pretty much everything you need is built in.
Cons
With each upgrade,the sodtware seems to get a bit more complicated and they keep pushing for more money.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael A.
Small Business, 1-10 employees
“Awesome user experience”
Pros
Its quite uncomplicated and convenient. The overall user experience feels really polished and enjoyable.
Cons
The subscription cost is quite high and that makes it pretty discouraging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Elaine T.
Small Business, 11-50 employees
“incredible mileage tracking”
Pros
The mileage feature has been really useful because it helps me remember to log trips and keeps the auto-tracking on my radar.
Cons
Navigation has been tough with my limited bookkeeping experience and finding educational resources is nearly impossible unless you're willing to pay for them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
E. christine l.
Small Business, 1-10 employees
“More time for my business”
Pros
Its amazing being able to let other people access the program and handle the bookkeeping when I don't have time to do it myself. I used to spend hours entering inventory and trying to stay on top of the numbers which took away time I really needed for other things. Before I started using it, I kept running into figures that didn't add up and had to waste even more time going back through old mistakes. Using this has taken away a lot of that stress and freed me up to focus more on running my business.
Cons
Getting a few programs integrated took a bit of effort at first but once I understood how to do it, it was actually fairly simple. It may have been more of a user learning curve than a problem with the software itself.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 1-10 employees
“Smart transaction matching”
Pros
I really appreciate how it matches transactions, whether they're invoices, bills or bank transfers. That part works really well and helps keep everything organized.
Cons
Currency exchange transactions could be better. It doesn't automatically match them between the two bank accounts so I still have to track those manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Small Business, 11-50 employees
“Keeps bookkeeping current”
Pros
Month by month, it keeps my bookkeeping current and gives me a clear snapshot of where all my bills and invoices stand.
Cons
I just wish the dashboard offered more customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurie U.
Small Business, 11-50 employees
“Love using QuickBooks”
Pros
Its simple to handle and I absolutely love using it.
Cons
Honestly I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Mid Market, 51-100 employees
“wide range of reporting options”
Pros
I find it easy to manage and the wide range of reporting options is something I really appreciate.
Cons
Nothing comes to mind that I would say I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob L.
Small Business, 1-10 employees
“Shared access keeps us aligned”
Pros
my bookkeeper and accountant can both access the account so everyone stays on the same page.
Cons
The invoice email message is fixed which isn't a major issue but having a few template options would be a nice addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Complete toolkit for accountants”
Pros
It covers all the features a modern accountant needs and feels like excellent software overall.
Cons
There's not much to complain about. If anything, they could add more tutorials to help users get familiar with newer features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10