Rydoo Reviews

“It does what its supposed to

Pros

Once granted access, locating where to upload receipts is simple with this software. It's quite reliable.

Cons

I often feel like the design comes first, and then they add functionalities afterwards. It looks sleek, but lacks depth in features. To find what you need, you really have to click around quite a bit.

“Rydoo Review

Pros

The app functions very effectively and expedites expense submissions. It provides a clear overview of expenses to be submitted.

Cons

Many images aren't supported when submitting expenses. Sections like Transactions seem untouched. Is this for business cards? It would be helpful to automatically reject expenses that exceed the company's budget.

“Great for startups

Pros

Setting up and deploying it with the team's assistance is simple. It's also economical and fits well within startup budgets.

Cons

It's a simpler solution compared to Concur, so the integrations with accounting tools are more basic.

“Easy and feature rich for a user

Pros

I use Rydoo daily for managing my expenses. Having used other software in previous roles, I find Rydoo much simpler and it doesn't clutter the user interface. I like the consistent experience between the mobile app and the web interface.

Cons

My only issue is that if I don't wait for the expense to confirm creation after saving, I lose the uploaded receipt.

“Traveling and spending on a regular basis couldn't be easier with it

Pros

I'm impressed by the tool's simplicity and the helpfulness of the support team. It's easy to input information and get reimbursed for expenses. Managing new and existing expenses is simple, and I find it amazing how it automatically records the value of items.

Cons

There are limited possibilities available. The software seems to have a minimal feature set. For instance, you can't view the conversion rate compared to your primary currency. Sometimes, we have to make too many adjustments during scanning; it would be better if it could intelligently fill in the data automatically.

“Easy to Use

Pros

I use this software occasionally to submit receipts for reimbursement. While I'm not as experienced with it as I'd like to be, overall, it's user-friendly and gets the job done.

Cons

I wish it was easier to use. Uploading receipts seems handy, but I keep getting flagged for missing receipts, so I have to redo my submission every time.

“Not really satisfied

Pros

Scanning receipts is a breeze. It's simple to use for any user.

Cons

There's no easy way to update credit card statements. Every month when we try, two of our statements fail to update correctly, and it's random which ones. Now, I'll have to do it manually. Rydoo, you're good at making promises, but then it becomes my problem. I've been patient, but I'm considering switching to something easier or at least cheaper next year.

“Helpful but quirky

Pros

I really like that the software extracts information from the receipts I upload, reducing the amount of data entry I have to do myself.

Cons

The app doesn't sync well with the web portal, and adding a different payment method is quite tricky.

“Easiest expence reporting ever

Pros

Submitting expenses to the system is really quick and easy. The approval process is transparent, and I can always check the status of each receipt.

Cons

I can't think of anything I don't like. As a user, I can't evaluate the tool from an administrative point of view, but it seems fairly simple to use.

“Rydoo Review

Pros

Rydoo is another travel and expense management app we're testing in our office. Overall, the interface is intuitive and easy to navigate.

Cons

The auto receipt capture can sometimes be a bit finicky and doesn't always read all the relevant data, though this doesn't happen too often.

“Rydoo

Pros

It's a basic tool for managing expenses, not overly complex but also simple to use. It meets basic needs effectively.

Cons

It lacks many features compared to more robust software options. The customer support is subpar overall and not very helpful.

“Customer Service is Important for a product like this -- Rydoo Doesn't Offer That.

Pros

The ease of sending receipts to my email was convenient, but Receipt Bank offered that plus excellent customer service.

Cons

Their payment structure is terrible. I tried to downgrade to pay less per month by adjusting users/permissions, but they wouldn't allow it. They charged me for a full year and refused a refund, even though it was the day I was charged on my VISA. After canceling, I couldn't access my exports. The customer service is absolutely dreadful; I've waited weeks for answers to simple questions.

“Caution for fraudulent cancellation policy

Pros

I used Rydoo and its predecessor, Xpenditure, for a while to handle company receipts. Unfortunately, it never worked well for me, and I eventually switched to another system. The cancellation process was particularly challenging, which I believe reflects Rydoo's company practices.

Cons

What made the experience exceptionally bad was their cancellation process, which easily tricks you into putting the account into "read-only" mode instead of deleting it entirely. Despite getting a confirmation on the screen, they don't send an email confirmation and charge extra for the "read-only" mode, which isn't mentioned in the contract or terms and conditions. Neither their customer service nor the management wanted to address my complaints, and the customer service representative was impolite in their communications. This forced me to dispute the charge with my credit card company, and I feel compelled to write this review to warn others.

“Rydoo - amazing tool

Pros

Rydoo is excellent for managing expenses. It's user-friendly and easy to learn. As we've tested it over the past few months, we've discovered many useful features: uploading invoices, creating user-manager relationships, setting up approval workflows, etc. We're very satisfied and considering rolling it out across all our offices.

Cons

It's hard to find faults with the software at this early stage of use. So far, everything seems smooth.

“Gets the job done

Pros

I love that I can snap a picture of my receipt and immediately submit my reimbursement request from my phone. It's great to report expenses right away, eliminating the need to keep receipts until returning to the office.

Cons

The mobile app is frustrating. It takes ages to load, and once it does, the screen freezes while typing, making me type one letter at a time and wait. It may not sound so bad, but waiting for every letter to appear in the comment box can be infuriating.

“Was ok, but got worse

Pros

We used Rydoo back when it was Zenefits. It was mediocre then, but after rebranding to Rydoo, it became more complicated and less accurate, leading us to switch to another program.

Cons

It was challenging for both staff and administration to operate.

“Rydoo Review

Pros

Tracking business expenses is easy with Rydoo, eliminating concerns about lost paperwork.

Cons

The cost is slightly on the higher side.

“Wonder expense reporting tool

Pros

This app is fantastic for managing expenses and reporting for my small business. The standout feature is Rydoo's customer service. Additionally, I like how recurring expenses can integrate seamlessly into my to-do list, ensuring they're handled even when I'm busy or unable to access the app.

Cons

It's difficult to find any flaws in this nearly perfect product, but if I had to pick one downside, I'd say the mobile app has limited functionality.

“great software to keep track of your expenses

Pros

It's a great app for tracking expenses and transactions. With calculations handled by the software, the risk of errors is minimized. I highly recommend this software without hesitation, especially the mobile application version.

Cons

Sometimes changes made on the app don't synchronize with the desktop. It also becomes sluggish at times. Overall, it's a great software.

“Manage travel and expense with just a few clicks.

Pros

It took us 2 years to completely integrate the system at our Organization, as we had a few employees who were smartphone challenged. We totally love the application, it is amazing. It is easy to use, and is very simple as well, no complications at all. The travel upgrade is a plus. It is easy and quick to run reports for audit or tax purposes, as the system is on cloud.

Cons

Maintaining files is kind of tricky for those who have been given access to the accounting and controller part of the application. It is possible to get help by contacting support but it’s better that one should know it and be able to do it on their own.

“Next Steps with Rydoo

Pros

The app is incredibly user-friendly. If you can navigate an app, transitioning to this software is a breeze. The travel features are a significant improvement. Since receipts are stored in the cloud, generating reports for tax or audit purposes is quick and provides ample evidence.

Cons

File maintenance is cumbersome for users with accounting and controller privileges. While support is available, ideally, users should be able to manage it themselves.

“Product has issues, customer support is the WORST I HAVE EVER EXPERIENCED

Pros

It would be great if it synced with accounting software, but unfortunately, it doesn't. If you don't mind wasting time, Rydoo might not be the best choice. It was more effective back when it was Xpenditure.

Cons

Customer support doesn't respond to emails unless you send them numerous follow-ups. The system often fails, and their replies, when they do come, aren't helpful at all.

“Indispensable for its versatlity

Pros

The software streamlines the entire expense management process, from capturing receipts to handling accounting. I utilize it for both my daily personal expenditures and for tracking travel expenses related to conferences and visits. It's also instrumental in managing expenses incurred for research-related materials.

Cons

This software automates the entire process from receipt to accounting, which is incredibly helpful for managing both my personal day-to-day expenses and travel costs related to conferences and visits. It's also essential for tracking expenses related to research materials.

“Capability

Pros

Expenditure is a valuable tool for maintaining records of non-inventory orders.

Cons

It's a valuable tool for keeping records of non-inventory orders.

“Excellent Application.

Pros

Rydoo is an amazing application, it helps you maintain all the data with your partners and keeps that kind of transparency for us. The app is simply amazing, and we all are completely satisfied by it. It doesn’t have much errors. The interface is quite up to date, according to the modern-day era. It is easy to just video call any of your partners or companies and communicate through it as well.

Cons

Sometimes the signal gets distorted, and the call kind of hangs for a moment due to signal issues. I know that this is a minor issue, but it would be great if they worked for it and tried solving this signal problem.

“Rydoo is the best decision if you want to maintain contact with your partners.

Pros

Rydoo has introduced a new version of its recently rebranded app. It serves as an excellent video conferencing solution designed specifically for partners and companies, boasting a sleek and functional interface with high-quality sound.

Cons

There is one minor issue that needs highlighting: sometimes the signal gets slightly distorted, depending on the signal frequency, meaning that during calls, it can be a bit unstable.

“Downhill

Pros

It used to function flawlessly, effortlessly handling email uploads and camera shots, making expense reporting a breeze. At one point, my entire sales team relied on it. However, over the past six months, it's seen a significant decline. As a result, our company is likely transitioning to Concur.

Cons

It stopped uploading emailed receipts. Camera uploads are sluggish and often duplicate. The software frequently takes the pre-tip amount, making it less useful. You must verify every receipt to ensure it uploads correctly.

“this works great to keep track of expenses

Pros

I like the simplicity of snapping a photo and automatically recording receipts. No more worries about saving receipts in envelopes or pockets and risking losing them.

Cons

Occasionally, it fails to automatically read the receipt. Additionally, if the photo is taken in low light, it doesn't recognize it. It often mistakes the first line for the business name, which isn't always correct.

“Want to track your travel and expenses - Use Rydoo!!

Pros

It manages corporate expenses in real-time, which is highly efficient.

Cons

The software is a bit pricey for individual use.

“Great Expense Software for Road Warriors

Pros

The mobile app excels in scanning and uploading receipts!

Cons

When connected to my hotspot, scanning and uploading receipts doesn't function properly. I have to disconnect to use the app correctly.

“Manage all your expenses easily

Pros

It accurately extracts text from images taken with either a mobile phone or webcam, automatically filling in all the necessary forms. It's the most simple method to manage all company expenses.

Cons

I've encountered occasional issues using this on my phone as an app. Perhaps future updates will address this.

“Rydoo review

Pros

It's incredibly practical, allowing me to create expenses on the go and forget about keeping receipts. The support service is exceptional, which I find very valuable.

Cons

The mobile app tends to be slow and complex, and it lacks some features available on its web version. Despite this, it's still usable and provides some useful functionality. I hope it improves over time.

“Amazing organization tools for trips

Pros

Rydoo offers excellent tools for small and medium businesses that frequently travel for business, providing quick access at a low cost. It's a great time-management solution, enabling users to track trip costs without the hassle of tedious spreadsheets.

Cons

My only gripe is that the mobile application doesn't contain all the information I need. Nevertheless, this hasn't caused major issues, and their customer service makes up for it.

“Secures Your Travel Expenses in a Smarter Way

Pros

Given my extensive work-related travel with allocated budgets for each visit, managing expenses manually on spreadsheets was time-consuming. I sought out a software solution to streamline this process, and Rydoo has significantly reduced the workload. I simply take photos of paper receipts and gather electronic ones, then upload them all at once. It simplifies my tasks and handles currency conversions, ensuring timely reimbursements and secure management of my travel expenses.

Cons

As someone who travels extensively for work with allocated budgets for each visit, managing expenses used to be tedious with spreadsheets. Rydoo simplified everything by allowing me to simply upload photos of paper receipts and gather electronic ones in one go. It's efficient and smart, handling currency conversions and ensuring timely reimbursements.

“Great expensing software

Pros

The system has a user-friendly interface. It is simple and easy to use. Creating expenses is not a problem with this software, you can do it in many different ways. It is a very clean expensing tool, not much confusing or clunky at all. It auto populates the fields as well according to the receipts.

Cons

Whenever I edit a submitted expense, there is always this extra step that I have to go through as the save and submit option doesn’t work at that time. I always have to first click the save button and then the submit button. I don’t think there is a need of this extra step, they could shorten this process.

“Simple, clean expensing

Pros

I like Rydoo's intuitive interface, which makes it simple to use. I like the various ways to create expenses, and how Rydoo automatically populates fields based on receipts. It's intuitive and provides clear visibility into pending amounts.

Cons

At times, when I need to make changes to a submitted expense, I have to click "Save" first and then "Submit" instead of having the option to click the "Save and Submit" button directly. I'm not sure why this additional step is required on certain occasions.

“Great option to keep expenses at bay

Pros

Rydoo is my first experience with an expense manager, and I'm thoroughly impressed with its capabilities. The app's automatic data recognition is particularly noteworthy.

Cons

It's not much of a downside since I'm still getting familiar with the app, but I feel that the mobile application could be improved. There are instances where certain information doesn't sync properly between the desktop and mobile versions.

“A simple tool to track my expenses - but has the occasional hiccup

Pros

Capturing expenses on the go through the mobile app is quick and effortless, making it easy to generate reports come GST return time.

Cons

The software still experiences occasional hiccups. Sometimes it appears to select and change currencies randomly, and the mobile app freezes every now and then. However, I have noticed significant improvements over the past 6 months, so I'm confident that these issues are being addressed.

“Disrupting the expense marketplace. market leader

Pros

It offers great value, being significantly cheaper than alternatives, and is easy to navigate. Even colleagues less comfortable with technology have adapted to it.

Cons

The wait time for forgotten password notifications to be approved could be reduced. It would be beneficial to have integration with banks to streamline payments, as well as with accounting packages for better efficiency.

“My companies expense reporting - good enough

Pros

It's easy to grasp and use. Uploading receipts is simple, and it maintains a comprehensive history of expenses while effectively utilizing receipt data.

Cons

There is room for improvement in the smart classification of receipts. The tagging feature could be enhanced as well. It would also be great to have a reliable mobile app that allows scanning and uploading.

“Poorly managed and maintained system

Pros

I don't have many positive things to say about this software. There's not much that sets it apart from other expense software options. The app is adequate when it updates.

Cons

The software doesn't sync VAT to the accounting software, which means having to process everything twice. It's not worth the money spent. The development and customer service teams have been unable to find a satisfactory solution.

“Great!

Pros

This tool effectively enhances productivity by automating and streamlining business expenses.

Cons

The communication regarding errors or other concerns is not direct. Additionally, there is no customer support available.

“Simple small business solution

Pros

The software boasts a simple interface and provides essential functionality for small businesses to manage expenses effectively.

Cons

Occasionally, it takes longer to upload larger reports compared to other accounting software solutions.

“Frustrating at best.

Pros

The interface is decent, but I wish I could highlight more positive aspects.

Cons

The back office interface is extremely poor. It lacks efficiency for companies with multiple entities in different countries, various clients, and different client projects. The Exact Online interface is undeniably the most poorly developed interface out there. The development team and QA department have completely messed up in this regard.

“Great Customer service

Pros

It offers intuitive navigation, and I like the extensive customization options. The reporting features offer multiple choices and integrate well with Quickbooks.

Cons

The mobile app experiences occasional glitches, leading to the need for re-downloading. It would be preferable to have a simpler way to attach multiple pages for a receipt.

“Accounting Assistant

Pros

Setting up and using it is simple. The reporting functionality is robust, and having a dedicated account manager for inquiries is a plus.

Cons

This product doesn't seamlessly integrate with the QuickBooks desktop version as initially expected. A supplementary program is required to transfer transactions.

“Great Expense Monitoring

Pros

There are several aspects of Xpenditure that I like. The customer service is excellent, the expense tracking is simple, and our sales team can now submit receipts promptly from any location. The cost savings alone justify using this software.

Cons

The system is fast and flexible, providing a clear overview. The instructions on how to proceed are well-explained. It's efficient in terms of loading expense notes into the system promptly.

“Simple small business solution

Pros

Using the software is simple, offering the essential tools needed for a small business to manage expense tracking effectively.

Cons

Sometimes, there's a delay in uploading reports, but overall, I don't have any significant drawbacks to mention.