softwareTipalti Reviews
11 Reviews
Overall Rating
4.5
11 Reviews
Rating Distribution
5
(6)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.5
11 Reviews
Rating Distribution
5
(6)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
A great tool to make multiple payments.
A great tool to make multiple payments.
Pros
Over the past three months, I have been using Tipalti. Its easy to maintain and has let me pay hundreds of new contractors who are spread out around the globe, giving them the option to choose from a variety of payment methods for a fair price. I like that contractors may set up their own accounts by providing personal, financial, and tax information. I can then personalize the app so that they receive updates about the status of their payments. One of the most useful features for me is the invoice tool, which has helped me simplify the procedure.
Cons
The only issues I have are that fee contractors are required to sign in and register on the platform multiple times before they are successful, and that the system does not stop them from uploading the same invoice more than once. Customer support assists me in this, but I would like to have the ability to establish contractors in large quantities. There are some aspects that I would like to be able to control myself and not be so dependent on the whole customer support system for every little thing. Other than that, there is nothing wrong with the software.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Diana S.
Marketing and advertising, 1-10 employees employees
Oct 15, 2022
Excellent product
Excellent product
Pros
Ttipalti is a huge help with all our business money-related matters. Payment is made so easy and completely hassle-free.
Cons
I think the biggest issue is the lack of immediate images, so users are unable to generate their own check image to examine.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Michelle
Edsa Shangrila Hotel , 1,001-5,000 employees employees
Dec 07, 2018
Great payment system
Great payment system
Pros
Simplified the payment process, while supporting statutory compliance and all at a very reasonable cost. Great sales and customer support staff.
Cons
Standardized reporting could use some improvements. Data export and editing is easy, however.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Joel P.
Crystal & Company, 201-500 employees employees
Sep 27, 2018
Great integration, Consistent performance
Great integration, Consistent performance
Pros
We love that it integrates well into our current system. Great scalability, it scales up extremely well to our 500+ employees. An extremely easy to use software that has helped improve our productivity & communication.
Cons
Once in a while, we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
-, 1,001-5,000 employees employees
Sep 22, 2018
Excellent product
Excellent product
Pros
A powerful and secure system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.
Cons
The biggest con is the application verification doesnt work. It takes forever for the verification to come and sometimes it never does come.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Angela
YouNow, Inc., 11-50 employees employees
Sep 11, 2018
Great experience
Great experience
Pros
We have been using this product for a few months and our experience has been thoroughly wonderful. I love the TIN validation and being able to have our Payees go through Tipalti for everything. Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti. Payments are processed quickly and it had made it simpler and quicker than having to manually cut checks.
Cons
We are still learning the workings of the software. Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
-, 51-200 employees employees
Jul 10, 2018
Good payment automation
Good payment automation
Pros
The system is very easy to learn even for non-accountant users. Easy to onboard new vendors/suppliers. Easy to pay selected invoices in batches.
Cons
I wish the system synced with our ERP software. Doesnt allow for multiple payment setups for the same customer yet. It also doesnt automate 1099s yet.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Wilkes
izo inc/DanceOn, - employees
May 11, 2018
Highly recommended
Highly recommended
Pros
Tipalti is a very user-friendly software/ The software is easily accessible and the support team has been very supportive when it comes to some concerns about the product.
Cons
It is a bit pricey, but it well worth the price for its how it is useful.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Areane
FSPMI, 51-200 employees employees
Apr 04, 2018
Great all-in-one accounting solution
Great all-in-one accounting solution
Pros
With Tipalti, the payment information can be found in one convenient place for our paying customers. Updating contact, bank and tax information online at any time is also done very easily. The software has also minimized our mailing costs and we now use less paper as a result which is a plus for the environment. They have the most actively helpful and courteous customer support staff.
Cons
Accessing the statements by the payees is not exactly a user-friendly process, but once they figure it out, it is easy to find again.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nydia
Dickerson, - employees
Mar 15, 2018
Very intuitive and useful
Very intuitive and useful
Pros
The dashboard is clear and easy to use. The team is very responsive, professional and helpful. Amazing support.
Cons
The payment process is complicated and hard to understand. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Shir
StartApp, 51-200 employees employees
Mar 11, 2018
Great usability.
Great usability.
Pros
Love the ease of use it offers, and how easy it has made our payment process flow. I have had a great experience working with Tipalti. It has made our payments process become almost effortless.
Cons
So far I have had no issues running this program.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Ahmad
Chartboost, 51-200 employees employees
Apr 25, 2016
Filters
A great tool to make multiple payments.
A great tool to make multiple payments.
Pros
Over the past three months, I have been using Tipalti. Its easy to maintain and has let me pay hundreds of new contractors who are spread out around the globe, giving them the option to choose from a variety of payment methods for a fair price. I like that contractors may set up their own accounts by providing personal, financial, and tax information. I can then personalize the app so that they receive updates about the status of their payments. One of the most useful features for me is the invoice tool, which has helped me simplify the procedure.
Cons
The only issues I have are that fee contractors are required to sign in and register on the platform multiple times before they are successful, and that the system does not stop them from uploading the same invoice more than once. Customer support assists me in this, but I would like to have the ability to establish contractors in large quantities. There are some aspects that I would like to be able to control myself and not be so dependent on the whole customer support system for every little thing. Other than that, there is nothing wrong with the software.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Diana S.
Marketing and advertising, 1-10 employees employees
Oct 15, 2022
Excellent product
Excellent product
Pros
Ttipalti is a huge help with all our business money-related matters. Payment is made so easy and completely hassle-free.
Cons
I think the biggest issue is the lack of immediate images, so users are unable to generate their own check image to examine.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Michelle
Edsa Shangrila Hotel , 1,001-5,000 employees employees
Dec 07, 2018
Great payment system
Great payment system
Pros
Simplified the payment process, while supporting statutory compliance and all at a very reasonable cost. Great sales and customer support staff.
Cons
Standardized reporting could use some improvements. Data export and editing is easy, however.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Joel P.
Crystal & Company, 201-500 employees employees
Sep 27, 2018
Great integration, Consistent performance
Great integration, Consistent performance
Pros
We love that it integrates well into our current system. Great scalability, it scales up extremely well to our 500+ employees. An extremely easy to use software that has helped improve our productivity & communication.
Cons
Once in a while, we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
-, 1,001-5,000 employees employees
Sep 22, 2018
Excellent product
Excellent product
Pros
A powerful and secure system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.
Cons
The biggest con is the application verification doesnt work. It takes forever for the verification to come and sometimes it never does come.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Angela
YouNow, Inc., 11-50 employees employees
Sep 11, 2018
Great experience
Great experience
Pros
We have been using this product for a few months and our experience has been thoroughly wonderful. I love the TIN validation and being able to have our Payees go through Tipalti for everything. Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti. Payments are processed quickly and it had made it simpler and quicker than having to manually cut checks.
Cons
We are still learning the workings of the software. Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
-, 51-200 employees employees
Jul 10, 2018
Good payment automation
Good payment automation
Pros
The system is very easy to learn even for non-accountant users. Easy to onboard new vendors/suppliers. Easy to pay selected invoices in batches.
Cons
I wish the system synced with our ERP software. Doesnt allow for multiple payment setups for the same customer yet. It also doesnt automate 1099s yet.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Wilkes
izo inc/DanceOn, - employees
May 11, 2018
Highly recommended
Highly recommended
Pros
Tipalti is a very user-friendly software/ The software is easily accessible and the support team has been very supportive when it comes to some concerns about the product.
Cons
It is a bit pricey, but it well worth the price for its how it is useful.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Areane
FSPMI, 51-200 employees employees
Apr 04, 2018
Great all-in-one accounting solution
Great all-in-one accounting solution
Pros
With Tipalti, the payment information can be found in one convenient place for our paying customers. Updating contact, bank and tax information online at any time is also done very easily. The software has also minimized our mailing costs and we now use less paper as a result which is a plus for the environment. They have the most actively helpful and courteous customer support staff.
Cons
Accessing the statements by the payees is not exactly a user-friendly process, but once they figure it out, it is easy to find again.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nydia
Dickerson, - employees
Mar 15, 2018
Very intuitive and useful
Very intuitive and useful
Pros
The dashboard is clear and easy to use. The team is very responsive, professional and helpful. Amazing support.
Cons
The payment process is complicated and hard to understand. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Shir
StartApp, 51-200 employees employees
Mar 11, 2018
Great usability.
Great usability.
Pros
Love the ease of use it offers, and how easy it has made our payment process flow. I have had a great experience working with Tipalti. It has made our payments process become almost effortless.
Cons
So far I have had no issues running this program.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Ahmad
Chartboost, 51-200 employees employees
Apr 25, 2016