Tipalti Reviews
Total 456 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars22%
3
Stars3%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Daysi L.
Accounting, 101-500 employees
“Smooth and easy quickbooks sync
Pros
The QuickBooks integration is incredibly user-friendly, working very smoothly and easily.
Cons
When a payment is made in one month and then gets recalled in the next period, I notice it gets automatically deleted which throws off that month's reconciliation rather than generating a vendor credit and a new bill.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Ileen
Logistics and Supply Chain, 51-100 employees
Less than a year
“Improve their Financial Operations with Tipalti
Pros
Tipalti has been instrumental in automating and streamlining our payment processes and other accounts payable tasks. It has enabled us to automate invoice processing, payment reconciliation, and ensure tax compliance, thereby saving time and minimizing errors, particularly in our dealings with local and international partners.
Cons
It's somewhat intricate, potentially requiring more time for training and support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kentall
Marketing and Advertising, 101-500 employees
Less than 6 months
“Tipalti personal review
Pros
Tipalti simplifies payment management and tracking, automating our entire payment process. We like its use of advanced encryption to secure payment data and protect customer information.
Cons
Their customer service and support options are limited, which can be frustrating for users seeking assistance with their payment processes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Mehul J.
Mid Market, 101-500 employees
“Great for finance automation
Pros
As an SAP developer, I have worked with many accounting systems but I find this ERP stands out because its automation engine handles overall funding and accounting so well. In my experience it really supports production revenue planning for livestock budgets and that particular capability is one of its most important strengths truly critical.
Cons
A friend of mine struggled with the interface because it's not very polished and he had difficulty creating a custom cheque image. From what I observed, once you get hands-on experience the UI becomes easier to use but the support team can be slow to respond when you need help understanding certain interface elements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Maciej
Marketing and Advertising, 1-10 employees
More than a year
“Streamline Your Global Payments with Tipalti
Pros
Tipalti serves as a comprehensive global payments solution, simplifying the process of paying suppliers worldwide. Its automated system reduces manual workload and errors, enabling businesses to manage tax compliance, payment regulations, and currency conversions efficiently. The inclusive dashboard allows users to monitor payments, review transactions, and generate reports easily, ensuring financial oversight.
Cons
Although Tipalti boasts a robust feature set, setting up and navigating it can be daunting and complex. Users may require substantial training and support to utilize all aspects of the platform effectively, and the setup process can be time-intensive. Moreover, Tipalti's pricing structure might be prohibitively expensive for smaller businesses with lower transaction volumes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Mory
Marketing and Advertising, 1-10 employees
Less than a year
“Easy and professional invoicing software
Pros
Invoicing is simple with this software, especially once you're familiar with it.
Cons
No issues encountered with this tool at all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Anonymous
Not specified, 51-100 employees
More than a year
“Great software for accounts automation
Pros
This platform effectively automates accounts, particularly accounts payable. It simplifies invoice issuance and tracking, resulting in significant time savings for managing supplier payments. It's also beneficial for tax preparation and facilitates payment transfers and settlements.
Cons
It's generally a solid program with few drawbacks, though occasional integration issues with bank accounts and email errors may occur.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
“Tipalti - A Made Easy payment gateway
Pros
Tipalti makes it easy to instantly view payment and invoice statuses. Its ability to handle both domestic and international payments in a paperless manner saves time and money. The software's streamlined processing of invoices and vendor payments is efficient when used independently.
Cons
One issue I've encountered is the inability to notify an authorizer when a payment approval claim is rejected. If invoices could be included in pending payment orders, customers could easily track their status. The cost is relatively high, and the implementation process takes time. However, once onboarded, the experience is exceptional.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Mid Market, 101-500 employees
“Great for faster accounting
Pros
I have cut down a lot of time on accounting work, it makes digging through past invoice details easy and the way invoices are uploaded is an ideal process for checking bills later on.
Cons
I find that scanning invoices consumes a lot of time which slows down my workflow when I have many documents to process.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“Fast and easy payment experience
Pros
I really appreciate how simple it is to use, how fast it runs and how confidently I can complete payments every time.
Cons
the caps on how much I can transfer in foreign currencies feel limiting and inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small Business, 11-50 employees
“Huge time saver overall
Pros
Using Tipalti has saved me a ton of time and I really appreciate how it cuts down on the likelihood of human error.
Cons
We'd really appreciate having automatic pulls to top up our Tipalti account so we wouldn't need to handle funding manually.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ajit
Education Management, 500+ employees
More than a year
“Excellence and Efficiency: A Comprehensive Review of Tipalti Accounting System
Pros
Tipalti stands out as a comprehensive software solution for automating accounts payable operations. It offers robust automation features, streamlined payment processes, and extensive reporting capabilities that distinguish it from competitors.
Cons
I found navigating and managing Tipalti's software challenging, especially with large batches of payments. The user interface is complex, making it difficult to locate necessary information without a deep understanding of the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
John
Marketing and Advertising, 1-10 employees
“A payment automation solution that helps businesses manage their payment processes more efficiently.
Pros
Tipalti streamlines payment processing for businesses, automating many manual processes associated with global payments, such as tax compliance, payment reconciliation, and tracking. It supports various payment options like ACH, wire transfers, PayPal, and checks, allowing businesses to choose the method that suits them best. Detailed reports on payment activities provide a comprehensive view, helping businesses identify areas for improvement.
Cons
It can be costly, particularly for smaller businesses operating on limited budgets. Customization options are also limited, which may restrict its flexibility for businesses with specific needs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Lukas
Computer Software, 1-10 employees
Less than a year
“With Tipalti you get an really easy to use platform
Pros
From my perspective, Tipalti is the top software choice available. Users sending invoices can easily monitor their status, which I find remarkable. It's an amazing tool.
Cons
The pricing isn't budget-friendly, and the implementation process requires time. However, once fully integrated, the experience is outstanding.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Carlos G.
Small Business, 11-50 employees
“Super smooth payment management
Pros
I find Tipalti makes handling payments and invoices easy which lowers our processing time and overall costs. The platform feels approachable and practical. We've set up several entities under a single account and it performs reliably. The implementation team has been fantastic, guiding me through every step with flexibility. It also offers integrations with other external systems seamlessly.
Cons
At the moment we don't really have many negatives about Tipalti. There was an invoice issue where the OCR failed but it was fixed. I suspect the OCR can be unreliable sometimes so manual fixes are occasionally required by us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 101-500 employees
“Less busy work overall
Pros
I am noticing far less manual data entry and considerably less busy work on a daily basis.
Cons
In my experience several features aren't as user-friendly as I'd hoped and because fees and monthly payments don't sync, I constantly have to add a reconciliation entry manually.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid Market, 101-500 employees
“Huge time and cost saver
Pros
Tipalti has cut down the time our company spends by automatically entering supplier invoices into NetSuite and we've also reduced costs since we didn't need to hire a staff member to handle that task.
Cons
I wish Tipalti offered a built-in staff expenses feature because at the moment there isn't one and automating reimbursement and expense reporting would be a real advantage for our workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sarah
Online Media, 51-100 employees
More than a year
“Timesaver! Efficient, Transparent and Organized Payments
Pros
Using the software was a breeze, and it streamlined the vendor onboarding process seamlessly. Vendors could easily create their own profiles and navigate the portal without any hitches. This significantly reduced the workload on our accounts payable team. Setting up vendor profiles was quick, enabling us to process payments promptly. I particularly like how the software recognizes past invoices and vendors we've worked with, which speeds up future invoice processing for recurring projects. It's a tremendous time-saver!
Cons
Each week, we process batches of payments for numerous vendors, yet we face a significant challenge: there are no alerts when a payment is rejected for a specific vendor. We only discover this when vendors reach out to us, requiring us to backtrack through transactions to identify the issue. Improved alerts for denied payments would greatly enhance our workflow, especially since timely remittance is crucial for us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Mid Market, 101-500 employees
“Super easy for cost tracking
Pros
It is very user-friendly to navigate and it really helps me stay on top of costs.
Cons
Overall I like all the features it provides, as I mentioned above, the interface is very easy to navigate and helps me keep up with expenses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Mid Market, 101-500 employees
“user friendly and offer fast support
Pros
I find the interface really user-friendly and I can quickly get to what I need on each screen, plus their customer support responds really fast.
Cons
Sometimes the platform drags when there's a lot of transfers happening which I know is true of most systems but when anything goes wrong I have found Tipalti's support to be incredibly helpful in troubleshooting and resolving the problems quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10