Tipalti Reviews

“Thank you I am very satisfied

Pros

I'm highly satisfied with Tipalti. It simplifies viewing payments and invoices swiftly. Its ability to manage both international and domestic payments in a completely paperless manner saves us considerable time and money. I'm delighted to give it a positive rating.

Cons

I focused solely on the positives because the features provided are sufficient for my needs.

“Great for invoice approvals

Pros

For my role, Tipalti provides all the tools I rely on to efficiently process and approve invoices without missing a beat.

Cons

I find it annoying that I am forced to reset my password so frequently, it interrupts my workflow more than it should.

“Smart payables for modern teams

Pros

From my experience Tipalti provides intelligent payables that uplift modern businesses and acts as a powerful solution for accounts payable and receivable platforms.

Cons

I notice the AP account form takes a surprisingly long time to load and I would like to see that loading time improved and shortened.

“saves a lot of time

Pros

Using Tipalti's GUI user interface, I find that it saves me a lot of time and effort.

Cons

I have noticed that the software sometimes takes longer than usual to load but otherwise it's good.

“Love how easy invoicing feels

Pros

Tipalti is really helpful for monitoring every invoice and their due dates in our system. Because Tipalti can identify which vendor sent each invoice, I don't have to waste time manually matching invoices to the right vendor anymore.

Cons

My only wish for Tipalti would be a button that says 'Paid Manually' or an option that lets me mark certain invoices as quotes and place them into a separate list, keeping them out of my main bill list so they aren't filling it up.

“Easy and reliable payment tool

Pros

I like that it supports three-way matching, handles payments in CAD and is an easy-to-use solution.

Cons

Setting it up was a bit tedious for me initially but the support team helped and made it okay.

“Super clear approval workflow

Pros

the approval system is the most helpful part of Tipalti.

Cons

Honestly the authentication process was very clear to me.

“making payments is easy now

Pros

I like that I can make payments across numerous countries and I appreciate that the vendor entered their information to prevent errors.

Cons

the $299 monthly fee is steep and I cannot access the invoice payment module.

“Smooth onboarding and great support

Pros

On both the payer and payee sides, the onboarding flow was incredibly clear and easy to follow. Whenever I ran into a problem, the support team responded quickly and helped me resolve my requests so I could finish the setup without delays.

Cons

I find that Tipalti still needs quite a bit of manual preparation before payments can be finalized which is time-consuming. There are also certain account options that only support can change so we have to open a ticket or call someone whenever we want to update those preferences and that becomes a problem if we need something done right away. For example, reconfiguring whether transaction fees are applied at the payee level versus at the payment-batch level is not something I can toggle myself. On top of that, I cannot fully walk through the payee setup flow in a dry run without executing it which makes it hard for me to capture screenshots or guide others through the process.

“Approval workflows save tons of time

Pros

In my experience the approval workflows cut down the time needed by bill approvers and our accounting staff.

Cons

I am frustrated that approvals for new vendors still aren't available yet.

“Tipalti Approve

Pros

The software provides simpler and more comprehensible analyses compared to other options.

Cons

Correcting transactions is currently cumbersome and complex; simplifying this process would be highly beneficial.

“Seamless global payments experience

Pros

I have experienced smooth, worldwide systems that let me grow my company and handle financial transactions across the globe.

Cons

Since I am still very new to the platform, I cannot really give a proper review at this time so I don't have feedback to share.

“Love how easy approvals are

Pros

Tipalti makes approving invoices incredibly easy and fast!

Cons

I honestly cannot find any drawbacks. I absolutely adore this product!

“Smooth approvals and vendor setup

Pros

I am really pleased with the approval workflows and the vendor setup features, those functions work smoothly and meet our needs.

Cons

Uploading invoices has been frustrating. I wish I could add files to an invoice that's already been uploaded, like a Dropbox-style spot where I can drop additional attachments and they automatically attach to the existing invoice. It also bothers me that there's no explanation field when I delete an invoice. Beyond that, I want to be able to change certain invoice details, such as due dates and item descriptions, without having to re-route the invoice for approval every single time.

“Great visibility into payments

Pros

I really appreciate that the platform shows the status of every payment in a clear, easy-to-read format. It makes it simple for our accounting team to manage invoices and for the marketing team to quickly check where each invoice stands so everyone stays on the same page.

Cons

Personally, I find the whole workflow frustratingly slow, from uploading invoices and waiting for approvals to processing payments and sending them to vendors. There are too many steps involved and I wish the procedure were streamlined and faster overall.

“Super convenient and reliable

Pros

One thing I have genuinely enjoyed about Tipalti is how much it streamlines paying other people and the sheer variety of payment options it supports. It made sending payments effortless for me because it works with over 100 different currencies and a long list of payment methods, everything from debit cards and PayPal to local bank transfers and more. That kind of flexibility didn't just make my job easier, it also helped boost our organization's reputation since we could consistently present ourselves professionally when dealing with suppliers, customers and vendors. Another major reason I liked using Tipalti was its tax automation and reporting features. We cut down on workload and saved a lot of time, while avoiding many manual mistakes thanks to built-in W-9 and W-8 tax compliance that we used to stay in line with FATCA, plus the ability to quickly generate 1042-S tax reports. I also relied on the Supplier Management portal to keep tax details organized, automate invoice collection and simplify approval routing which gave us a clearer overview and tighter control over our suppliers. Beyond that, the overall user-friendly nature of these functions made it much easier to reduce human error across the board which ended up being a significant benefit for our team.

Cons

The main downside I ran into with Tipalti involved its integration with NetSuite which I depended on heavily. In my experience it repeatedly failed to sync billing PDFs into NetSuite and that created a lot of hassle because I had to go back and forth between the two systems trying to locate the most current version of documents. That constant manual checking and reconciliation added extra time and frustration to processes that I would have preferred to keep automated.

“Frustrating and not intuitive

Pros

I really appreciate not having to manually enter every invoice detail, it saves me time and avoids repetitive coding. I also like that management approvals can be automated inside the system which streamlines the workflow. Overall it's definitely an improvement over doing everything by hand.

Cons

One major frustration for me is that the system feels clunky and far from user-friendly which makes routine tasks more aggravating than they should be. When I try to pay several invoices for the same vendor, I get annoyed that I cannot just tick multiple invoices at once from the vendor page, instead I must handle each one individually. While I know there's a workaround by going to the full invoices list and applying filters, it would be so much more convenient to be able to select multiple items directly on the vendor screen. The layout and flow aren't very user-friendly and my team and I keep running into errors all the time.

“Not a great solution combined with Teampay

Pros

The software operates smoothly on its own, efficiently handling invoice processing and vendor payments.

Cons

We encountered numerous issues with the integration between Teampay, Tipalti, and Netsuite. Although they were marketed as a comprehensive solution, they haven't fully delivered on this promise. While each software performs adequately independently, they rely on each other for full end-to-end procurement capabilities.

“Integration issues ruined it

Pros

The software works pretty reliably on its own and it makes processing invoices and paying vendors easy and hassle-free.

Cons

We ran into a ton of problems getting Teampay, Tipalti and Netsuite to talk to each other reliably. The vendors sold us Tipalti and Teampay together as a bundled solution but in practice they haven't delivered on that promise. Each tool seems to work more smoothly standing alone yet they depend on one another to provide a complete end-to-end procurement workflow so the broken integrations left us without the seamless system we were sold.

“Saves us time and money

Pros

We save both time and money with Tipalti which frees our team to focus on other priorities instead of getting bogged down by the bank's outdated, clunky systems.

Cons

I cannot think of many negatives, it really performs wonderfully!