TravelBank Reviews
24 Review(s)
softwareOverall Rating
4.8
24 Review(s)
Rating Distribution
5
(21)
4
(2)
3
(1)
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.8
24 Review(s)
Rating Distribution
5
(21)
4
(2)
3
(1)
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
ASU Prep Academy
ASU Prep Academy
Pros
I find TravelBank easy to use and the best. Moreover their customer service is excellent.
Cons
I wish I could adjust the expense report approval workflow to match our specific organizational needs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Greg
E-Learning, 500+ employees
Less than a year
May 2024
Travel Help
Travel Help
Pros
Using TravelBank is very simple and contacting them is hassle free.
Cons
One thing I hate is that I cannot make changes on my own.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Food & Beverages, 51-100 employees
Less than a year
May 2024
Easy to use
Easy to use
Pros
I love being able to go paperless with TravelBank. The program stores everything for me.
Cons
Currently, I have no complaints or suggestions to offer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
Government Administration, 51-100 employees
Less than a year
May 2024
Get Your Money Fast!
Get Your Money Fast!
Pros
Ever since my university started using TravelBank, getting reimbursed for expenses has become much easier and faster. I just fill in a few pre-set fields, upload my receipt in PDF, JPG, or PNG format and hit submit. Once it is approved, my money is on its way. Its a significant improvement over submitting paper forms.
Cons
I have not faced any problems with using TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherry
Education Management, 500+ employees
Less than a year
May 2024
Makes my work easier
Makes my work easier
Pros
TravelBank helps me stay organized with my spending. Also it is easy to use and excellently streamlines the process. I can always rely on it.
Cons
I am really fond of it and it serves me well. So no complaints!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Education Management, 51-100 employees
Less than 6 months
May 2024
Educators who travel
Educators who travel
Pros
I really enjoyed the functionality of booking flights through TravelBank, receiving consistent notifications about travel plan changes, and the support we received from our official contact.
Cons
The approval process for per diem and other costs can be complicated within our system. There are different ways to select categories which can be confusing for someone new to the system. Additionally, on the home screen, it would be helpful if the reimbursement items were displayed horizontally instead of vertically. This way, scrolling down for additional options would not be overlooked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
Education Management, 51-100 employees
Less than a year
May 2024
TravelBank - the TravelBest
TravelBank - the TravelBest
Pros
The mobile upload feature and pre-scan feature are fantastic. I can easily upload my receipts as I receive them, and the system matches them with transactions, saving me time and effort.
Cons
From my side homestly I do not have any cons about TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel
Higher Education, 101-500 employees
Less than a year
May 2024
April's Travelbank Review
April's Travelbank Review
Pros
TravelBank is surprisingly a lot user friendly then I expected. I like how easy it is to download reports and upload receipts. The implementation process was smooth and I like that each expense is handled individually from my bank account.
Cons
It would be great if all admins could see pending expense reports, rather than limiting access to managers or approvers only.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Non-Profit Organization Management, 1-10 employees
Less than a year
May 2024
Great way to track travel info
Great way to track travel info
Pros
Among all the platforms I have used, TravelBank is one of the easiest for tracking information and getting reimbursed.
Cons
TravelBank is highly cost effective and efficient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Primary/Secondary Education, 101-500 employees
Less than a year
May 2024
Wonderful Experiences
Wonderful Experiences
Pros
I love that TravelBank automatically calculates my mileage. The ability to take pictures of my receipts using my phone and review my expenses while tracking my budget is extremely helpful.
Cons
The only negative experience I have had is not related to TravelBank itself but rather a people problem, expenses not being approved in a timely manner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Education Management, 51-100 employees
Less than a year
January 2024
Travel Bank Expense Management
Travel Bank Expense Management
Pros
It is a user-friendly and self-explanatory platform. The support team is usually quick to respond. I also like the option to submit multiple expenses under a single report which keeps everything organized.
Cons
If there is a failure in integration, we never receive any notifications.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rami
Consumer Goods, 11-50 employees
Less than a year
January 2024
Employee User of TravelBank
Employee User of TravelBank
Pros
Booking flights and hotels that comply with our company travel policies is not a problem anymore, all credit goes to TravelBank.
Cons
I have noticed that the platform is not always the most intuitive when it comes to making changes to reservations or bookings.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brody
Sports, 101-500 employees
Less than a year
January 2024
GREAT EXPENSE TRACKING AND EASY TO USE!
GREAT EXPENSE TRACKING AND EASY TO USE!
Pros
The process is simple and easy to use. The customer support is top-notch and responsive. The site and app are user-friendly, making it simple to find what you need without any complexity.
Cons
Sometimes, I have to wait for transactions to pair in order to ensure that my uploaded receipt is properly associated. Occasionally, the system freezes but it usually recovers quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laurie
Construction, 51-100 employees
Less than a year
January 2024
Easy to Use
Easy to Use
Pros
As a department head, I am impressed with how intuitively I learned to use TravelBank and how easy it is to send invoices to our business office. It has significantly reduced discrepancies and processing delays.
Cons
So far, I have not had any negative experiences with TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Libraries, 51-100 employees
Less than a year
January 2024
Travel Bank review
Travel Bank review
Pros
TravelBank is easy to use, and the app works flawlessly every time I use it.
Cons
I cannot think of anything at the moment. Its pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Food Production, 51-100 employees
Less than a year
January 2024
Travel Bank
Travel Bank
Pros
I find it easy to use, from uploading receipts to generating an expense report.
Cons
It can be challenging to find the correct category for my expenses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Transportation/Trucking/Railroad, 101-500 employees
More than a year
January 2024
ease of expense tracking
ease of expense tracking
Pros
Tracking expenses, especially with Mobily is not an issue anymore.
Cons
Honestly, I have nothing negative to say about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
todd
Construction, 51-100 employees
Less than a year
January 2024
Busy traveling, not busy booking
Busy traveling, not busy booking
Pros
Often, I have to travel on short notice and my focus is on preparing for the trip rather than booking it. TravelBank always makes it easy and their customer service helps me find the best options for my destination. They have been very helpful even with last minute trip changes. I am extremely satisfied with TravelBank.
Cons
Occasionally, I come across hotels and flights on Google that do not appear in TravelBanks search results. I have to double-check with a service agent to confirm if they are truly unavailable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
BethAnne
Publishing, 101-500 employees
Less than a year
January 2024
Time saving
Time saving
Pros
It helps me stay organized and saves me time.
Cons
Initially, it can be a bit complicated but it becomes easier with continued use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
luis
Airlines/Aviation, 51-100 employees
Less than a year
January 2024
Provided by company
Provided by company
Pros
My system sets everything up for me and all I have to do is enter the information.
Cons
When the system calculates mileage for my workers, it goes down to the decimal, but the state only reimburses whole numbers. This results in a loss of money for our system. Additionally, TravelBank is pulling all my expenses from one cost center, despite clearly indicating another.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Katy
Hospital & Health Care, 500+ employees
Less than a year
January 2024
Great Software!
Great Software!
Pros
It is quick, efficient and easy to use.
Cons
I have no complaints about TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nita
Non-Profit Organization Management, 101-500 employees
Less than a year
January 2024
Travel Bank
Travel Bank
Pros
I love the fact that it is very easy of use when it comes to uploading information and documents.
Cons
There really is not anything bad that I can say about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose
Higher Education, 51-100 employees
Less than a year
January 2024
TravelBank is Easy to Use
TravelBank is Easy to Use
Pros
I really like how simple it is to input the required information for each expense. I can easily provide details such as the merchant, date, amount and category. Adding receipts is a hassle free task now either by dragging and dropping or uploading the file. There is even a description box to provide clarifications for each expense. I can also choose if the expense is billable to a customer.
Cons
I genuinely do not have any dislikes when it comes to TravelBank. It is a without a doubt the best platform to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyrie
Oil & Energy, 101-500 employees
Less than a year
January 2024
Review of the APP
Review of the APP
Pros
I am very much satisfied with most aspects of the app. Overall, it is a great app.
Cons
Sometimes, even when I search for a hotel by its exact name, it does nott appear in the results and I have to sift through numerous search results. For example, if I search for "Holiday Inn on Kennedy Dr. Chicago," I will fail to find it. Additionally, uploading receipt photos usually requires two attempts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jason
Telecommunications, 101-500 employees
Less than a year
January 2024
Filters
Sort by:
ASU Prep Academy
ASU Prep Academy
Pros
I find TravelBank easy to use and the best. Moreover their customer service is excellent.
Cons
I wish I could adjust the expense report approval workflow to match our specific organizational needs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Greg
E-Learning, 500+ employees
Less than a year
May 2024
Travel Help
Travel Help
Pros
Using TravelBank is very simple and contacting them is hassle free.
Cons
One thing I hate is that I cannot make changes on my own.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Food & Beverages, 51-100 employees
Less than a year
May 2024
Easy to use
Easy to use
Pros
I love being able to go paperless with TravelBank. The program stores everything for me.
Cons
Currently, I have no complaints or suggestions to offer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
Government Administration, 51-100 employees
Less than a year
May 2024
Get Your Money Fast!
Get Your Money Fast!
Pros
Ever since my university started using TravelBank, getting reimbursed for expenses has become much easier and faster. I just fill in a few pre-set fields, upload my receipt in PDF, JPG, or PNG format and hit submit. Once it is approved, my money is on its way. Its a significant improvement over submitting paper forms.
Cons
I have not faced any problems with using TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherry
Education Management, 500+ employees
Less than a year
May 2024
Makes my work easier
Makes my work easier
Pros
TravelBank helps me stay organized with my spending. Also it is easy to use and excellently streamlines the process. I can always rely on it.
Cons
I am really fond of it and it serves me well. So no complaints!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Education Management, 51-100 employees
Less than 6 months
May 2024
Educators who travel
Educators who travel
Pros
I really enjoyed the functionality of booking flights through TravelBank, receiving consistent notifications about travel plan changes, and the support we received from our official contact.
Cons
The approval process for per diem and other costs can be complicated within our system. There are different ways to select categories which can be confusing for someone new to the system. Additionally, on the home screen, it would be helpful if the reimbursement items were displayed horizontally instead of vertically. This way, scrolling down for additional options would not be overlooked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
Education Management, 51-100 employees
Less than a year
May 2024
TravelBank - the TravelBest
TravelBank - the TravelBest
Pros
The mobile upload feature and pre-scan feature are fantastic. I can easily upload my receipts as I receive them, and the system matches them with transactions, saving me time and effort.
Cons
From my side homestly I do not have any cons about TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel
Higher Education, 101-500 employees
Less than a year
May 2024
April's Travelbank Review
April's Travelbank Review
Pros
TravelBank is surprisingly a lot user friendly then I expected. I like how easy it is to download reports and upload receipts. The implementation process was smooth and I like that each expense is handled individually from my bank account.
Cons
It would be great if all admins could see pending expense reports, rather than limiting access to managers or approvers only.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Non-Profit Organization Management, 1-10 employees
Less than a year
May 2024
Great way to track travel info
Great way to track travel info
Pros
Among all the platforms I have used, TravelBank is one of the easiest for tracking information and getting reimbursed.
Cons
TravelBank is highly cost effective and efficient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis
Primary/Secondary Education, 101-500 employees
Less than a year
May 2024
Wonderful Experiences
Wonderful Experiences
Pros
I love that TravelBank automatically calculates my mileage. The ability to take pictures of my receipts using my phone and review my expenses while tracking my budget is extremely helpful.
Cons
The only negative experience I have had is not related to TravelBank itself but rather a people problem, expenses not being approved in a timely manner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Education Management, 51-100 employees
Less than a year
January 2024
Travel Bank Expense Management
Travel Bank Expense Management
Pros
It is a user-friendly and self-explanatory platform. The support team is usually quick to respond. I also like the option to submit multiple expenses under a single report which keeps everything organized.
Cons
If there is a failure in integration, we never receive any notifications.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rami
Consumer Goods, 11-50 employees
Less than a year
January 2024
Employee User of TravelBank
Employee User of TravelBank
Pros
Booking flights and hotels that comply with our company travel policies is not a problem anymore, all credit goes to TravelBank.
Cons
I have noticed that the platform is not always the most intuitive when it comes to making changes to reservations or bookings.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brody
Sports, 101-500 employees
Less than a year
January 2024
GREAT EXPENSE TRACKING AND EASY TO USE!
GREAT EXPENSE TRACKING AND EASY TO USE!
Pros
The process is simple and easy to use. The customer support is top-notch and responsive. The site and app are user-friendly, making it simple to find what you need without any complexity.
Cons
Sometimes, I have to wait for transactions to pair in order to ensure that my uploaded receipt is properly associated. Occasionally, the system freezes but it usually recovers quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laurie
Construction, 51-100 employees
Less than a year
January 2024
Easy to Use
Easy to Use
Pros
As a department head, I am impressed with how intuitively I learned to use TravelBank and how easy it is to send invoices to our business office. It has significantly reduced discrepancies and processing delays.
Cons
So far, I have not had any negative experiences with TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Libraries, 51-100 employees
Less than a year
January 2024
Travel Bank review
Travel Bank review
Pros
TravelBank is easy to use, and the app works flawlessly every time I use it.
Cons
I cannot think of anything at the moment. Its pretty easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Food Production, 51-100 employees
Less than a year
January 2024
Travel Bank
Travel Bank
Pros
I find it easy to use, from uploading receipts to generating an expense report.
Cons
It can be challenging to find the correct category for my expenses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Transportation/Trucking/Railroad, 101-500 employees
More than a year
January 2024
ease of expense tracking
ease of expense tracking
Pros
Tracking expenses, especially with Mobily is not an issue anymore.
Cons
Honestly, I have nothing negative to say about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
todd
Construction, 51-100 employees
Less than a year
January 2024
Busy traveling, not busy booking
Busy traveling, not busy booking
Pros
Often, I have to travel on short notice and my focus is on preparing for the trip rather than booking it. TravelBank always makes it easy and their customer service helps me find the best options for my destination. They have been very helpful even with last minute trip changes. I am extremely satisfied with TravelBank.
Cons
Occasionally, I come across hotels and flights on Google that do not appear in TravelBanks search results. I have to double-check with a service agent to confirm if they are truly unavailable.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
BethAnne
Publishing, 101-500 employees
Less than a year
January 2024
Time saving
Time saving
Pros
It helps me stay organized and saves me time.
Cons
Initially, it can be a bit complicated but it becomes easier with continued use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
luis
Airlines/Aviation, 51-100 employees
Less than a year
January 2024
Provided by company
Provided by company
Pros
My system sets everything up for me and all I have to do is enter the information.
Cons
When the system calculates mileage for my workers, it goes down to the decimal, but the state only reimburses whole numbers. This results in a loss of money for our system. Additionally, TravelBank is pulling all my expenses from one cost center, despite clearly indicating another.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Katy
Hospital & Health Care, 500+ employees
Less than a year
January 2024
Great Software!
Great Software!
Pros
It is quick, efficient and easy to use.
Cons
I have no complaints about TravelBank.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nita
Non-Profit Organization Management, 101-500 employees
Less than a year
January 2024
Travel Bank
Travel Bank
Pros
I love the fact that it is very easy of use when it comes to uploading information and documents.
Cons
There really is not anything bad that I can say about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose
Higher Education, 51-100 employees
Less than a year
January 2024
TravelBank is Easy to Use
TravelBank is Easy to Use
Pros
I really like how simple it is to input the required information for each expense. I can easily provide details such as the merchant, date, amount and category. Adding receipts is a hassle free task now either by dragging and dropping or uploading the file. There is even a description box to provide clarifications for each expense. I can also choose if the expense is billable to a customer.
Cons
I genuinely do not have any dislikes when it comes to TravelBank. It is a without a doubt the best platform to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyrie
Oil & Energy, 101-500 employees
Less than a year
January 2024
Review of the APP
Review of the APP
Pros
I am very much satisfied with most aspects of the app. Overall, it is a great app.
Cons
Sometimes, even when I search for a hotel by its exact name, it does nott appear in the results and I have to sift through numerous search results. For example, if I search for "Holiday Inn on Kennedy Dr. Chicago," I will fail to find it. Additionally, uploading receipt photos usually requires two attempts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jason
Telecommunications, 101-500 employees
Less than a year
January 2024