Overview
SearchUnify is an AI-powered enterprise search solution that helps businesses unify and streamline their information across various platforms. However, its implementation can be complex, especially for smaller teams with limited technical expertise. Overall, it provides contextually relevant results by leveraging natural language processing and machine learning.
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
SearchUnify Specifications
Data visualization
Customizable dashboards
Data analysis and reporting
Scheduled Reporting
What Is SearchUnify?
SearchUnify is a cloud-based AI-powered search solution designed for businesses in customer support, knowledge management, and service industries. It integrates seamlessly across multiple platforms to deliver relevant insights, boosting efficiency and customer satisfaction. By unifying siloed data, it addresses challenges like long resolution times and inconsistent customer experiences. This powerful tool helps organizations optimize their support workflows and enhance agent performance.
SearchUnify Pricing
SearchUnify Integrations
SearchUnify software seamlessly integrates with various business applications, such as:
- Azure
- AWS
- Google Cloud
- OpenAI
- Bloom
Who Is SearchUnify For?
The software is designed for businesses of all sizes across various industries, including:
- Banking
- E-commerce
- Education
- Healthcare
- High tech
- Insurance
- Manufacturing
- Pharmaceuticals
Is SearchUnify Right For You?
SearchUnify is an excellent solution for businesses aiming to enhance customer support and knowledge management. Powered by AI-driven cognitive search and virtual assistants, it boosts agent efficiency, elevates customer experiences, and streamlines workflows across platforms. Scalable and secure, it is also ISO 27001-certified, ensuring robust data protection.
Still not sure if SearchUnify is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.
SearchUnify Features
The SearchUnify Virtual Assistant leverages AI to assist users by delivering personalized, relevant content from multiple knowledge repositories. It improves the support experience by helping users find answers quickly and accurately, thus reducing resolution times and enhancing customer satisfaction.
Cognitive Search uses AI and natural language processing to provide intuitive, context-aware search results across various content sources. It helps businesses streamline information retrieval, reducing the time spent searching for answers and increasing agent productivity and customer satisfaction.
Knowbler is an advanced knowledge management tool that automatically surfaces relevant, real-time content during customer interactions. It enables agents to quickly access crucial information, reducing manual research and providing more accurate responses.
The software enhances customer interactions by providing community-driven answers based on similar queries and solutions. It promotes knowledge sharing and self-service, empowering customers to find solutions on their own, reducing support workload and improving customer engagement.