Yext software streamlines digital presence management, ensuring accurate business info across platforms. However, its advanced features may require time to fully master. Overall, Yext helps businesses improve search outcomes and enhance customer engagement in a competitive digital landscape.

Yext Software Specifications

Data visualization

Customizable dashboards

Data analysis and reporting

Scheduled reporting

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What Is Yext Software?

Yext is a cloud-based software platform designed to help businesses manage their digital presence across search engines, local directories, and other online platforms. Catering to industries like retail and hospitality, it offers solutions for ensuring consistent, accurate information online. The software addresses challenges such as outdated or incorrect business details, fragmented customer interactions, and limited online visibility. By centralizing digital information management, it simplifies customer engagement and enhances search performance.  

Yext Software Pricing

The software offers four packages:

  • Emerging: $4/week
  • Essential: $9/week
  • Complete: $10/week
  • Premium: $19/week

Yext cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.  

Disclaimer: The pricing is subject to change.

Yext Software Integrations

Yext software seamlessly integrates with various popular business applications, including:

  • Zendesk
  • Salesforce
  • Yext AI Search for Drupal
  • Yext AI Search for Freshdesk  
  • Google Looker Studio
  • Apple
  • Facebook
  • Instagram
Watch a free Yext Demoto learn more about its integrations.

Who Is Yext Software For?

The software is designed for businesses of all sizes across various industries, such as:

  • High tech
  • Financial services
  • Healthcare
  • Food
  • Public sector
  • Consumer packaged goods
  • Retail

Is Yext Software Right For You?

Widely recognized as a leader in its field, Yext supports businesses in building trust and improving discoverability in an increasingly competitive digital landscape. It is also scalable and secure, and is used by leading brands like Domino’s, Samsung and Subway.  

Still not sure if Yext software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Yext Software Features

This feature enables users to create customized analytics reports by selecting relevant metrics and dimensions. It provides flexibility in designing reports tailored to business needs, delivering actionable insights. This helps streamline decision-making and track performance effectively​.

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Dashboards offer a centralized interface displaying key metrics and trends. Users can view real-time data visualizations and monitor analytics across multiple channels, enabling quicker insights into performance and areas of improvement. This enhances business oversight and strategic planning​.

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This tool helps analyze how a business compares to competitors in search engine results and reviews. It highlights competitive advantages or gaps, like star ratings and keyword presence, helping businesses refine SEO strategies and improve customer experiences​.

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The software groups related keywords to identify patterns in customer search behavior. This provides insights into how customers interact with the brand, enabling businesses to optimize content and align marketing efforts with audience needs​.

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Sentiment clustering analyzes customer feedback by grouping keywords and sentiment scores. It reveals customer perceptions of services or products, offering a detailed view of strengths and areas needing improvement. This drives better customer engagement and service quality​.

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Pros and Cons of Yext Software

Pros

  • Simplifies managing and updating business listings across platforms
  • Highly responsive customer support for queries and updates
  • Streamlined client input and management for efficiency
  • Ensures accurate and consistent business information online
  • Comprehensive API capabilities for custom integrations

Cons

  • Limited flexibility in certain customization areas
  • Missing advanced analytics compared to competitors
  • Limited reporting capabilities for certain use cases

Yext Software Reviews

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Frequently Asked Questions

Yes, Yext offers an API.