Yext Software

Yext Software

Last Updated Jan 28, 2025

Overview

Yext software streamlines digital presence management, ensuring accurate business info across platforms. However, its advanced features may require time to fully master. Overall, Yext helps businesses improve search outcomes and enhance customer engagement in a competitive digital landscape.

Overall Rating

Based on 12 users reviews

3.6

Rating Distribution

Positive

75%

Neutral

8%

Negative

17%

Starting Price
Custom

What Is Yext Software?

Yext is a cloud-based software platform designed to help businesses manage their digital presence across search engines, local directories, and other online platforms. Catering to industries like retail and hospitality, it offers solutions for ensuring consistent, accurate information online. The software addresses challenges such as outdated or incorrect business details, fragmented customer interactions, and limited online visibility. By centralizing digital information management, it simplifies customer engagement and enhances search performance.  

Yext Software Pricing

The software offers four packages:

  • Emerging: $4/week
  • Essential: $9/week
  • Complete: $10/week
  • Premium: $19/week

Yext cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.  

Disclaimer: The pricing is subject to change.

Yext Software Integrations

Yext software seamlessly integrates with various popular business applications, including:

  • Zendesk
  • Salesforce
  • Yext AI Search for Drupal
  • Yext AI Search for Freshdesk  
  • Google Looker Studio
  • Apple
  • Facebook
  • Instagram
Watch a free Yext Demoto learn more about its integrations.

Who Is Yext Software For?

The software is designed for businesses of all sizes across various industries, such as:

  • High tech
  • Financial services
  • Healthcare
  • Food
  • Public sector
  • Consumer packaged goods
  • Retail

Is Yext Software Right For You?

Widely recognized as a leader in its field, Yext supports businesses in building trust and improving discoverability in an increasingly competitive digital landscape. It is also scalable and secure, and is used by leading brands like Domino’s, Samsung and Subway.  

Still not sure if Yext software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Pros And Cons of Yext Software

Pros

  • Simplifies managing and updating business listings across platforms

  • Highly responsive customer support for queries and updates

  • Streamlined client input and management for efficiency

  • Ensures accurate and consistent business information online

  • Comprehensive API capabilities for custom integrations

Cons

  • Limited flexibility in certain customization areas

  • Missing advanced analytics compared to competitors

  • Limited reporting capabilities for certain use cases

Frequently Asked Questions

Yes, Yext offers an API.

Yext software supports several languages including English, Chinese, Dutch, Finnish and German.

Yext software integrates with Zendesk, Salesforce, Yext AI Search for Drupal, Yext AI Search for Freshdesk, Google Looker Studio, Facebook, Apple and Amazon.

Yes, Yext software has a mobile app.

Yext software price starts at $4/week for the Emerging plan, $9/week for the Essential plan, $10/week for the Complete plan, and $19/week for the Premium plan. Users can also get pricing for a tailormade plan.

The typical users of Yext software are those in the healthcare, food and retail industries.

Yext software offers email, chat, FAQs, phone support and Knowledge Base.