Overview
Cresta, an AI-powered software, helps improve sales, customer care, retention, and collections. It optimizes workflows and boosts efficiency. Even though it may not be the best fit for smaller businesses with limited resources, teams looking to scale and maximize performance can rely on Cresta to drive growth and success.
Cresta Specifications
Natural Language Dialogue
Text to Speech & Speech to Text
Automation
Predictive Capabilities
What Is Cresta?
Cresta is an AI-powered software designed to boost sales, improve customer service, and increase retention and collections by providing real-time insights and recommendations. It helps teams optimize their workflows, improve decision-making, and drive better results. From boosting sales performance and offering personalized customer support to accelerating collections, Cresta uses intelligent automation to improve processes and overall efficiency. It's a powerful tool for businesses aiming to scale and grow with data-driven strategies.
Cresta Pricing
Cresta Integrations
Cresta software supports integration with multiple systems and platforms, such as:
- Salesforce
- Zendesk
- Amazon Connect
- Google Dialogflow
- Twilio
Who Is Cresta For?
Cresta is ideal for a wide range of industries and sectors, including:
- Automotive
- Banking
- Customer Service
- Retail
- Telecommunications
- Healthcare
Is Cresta Right For You?
Cresta could be the perfect fit for businesses looking to increase sales and improve customer care, retention, and collections with AI-driven insights. Cresta features like real-time data for improving sales strategies and personalized customer service make it ideal for teams aiming to increase efficiency and boost revenue. Whether you're in sales, customer support, or collections, Cresta can help you get the results you want.
Still unsure? Reach out to our customer support at (661) 384-7070 for personalized guidance.
Cresta Features
Cresta’s SES Sales feature helps sales teams identify and reinforce the behaviors that boost sales. By offering real-time insights into sales interactions, it shows what works best, allowing teams to modify their approach accordingly. With this data, sales reps can focus on other important tasks and high-value activities that would lead to improved performance, faster deal closures, and more revenue growth.
Cresta’s Customer Care feature enables businesses to deliver exceptional customer service at a lower cost per contact. It helps agents respond faster, resolve issues more effectively, and provide personalized service to a large number of people with the help of AI-driven insights. This leads to improved customer experiences with higher customer satisfaction that allows businesses to offer high-quality support while improving efficiency.
This feature helps businesses reduce churn and turn at-risk customers into loyal promoters. It predicts customer behavior and identifies potential issues early, enabling teams to take proactive action. This leads to stronger customer relationships, higher satisfaction, and increased loyalty. The result is a more reliable customer base and higher long-term retention rates for the business.
Cresta’s Collections help speed up the collections process while eliminating compliance risks. It puts AI insights to use and organizes outreach efforts accordingly based on customer behavior. This improves the likelihood of payment recovery. It also helps create a more efficient collections process that respects regulatory standards, reduces risk, and speeds cash flow, all while maintaining positive relationships with customers and staying compliant.