Last Updated
Overview
Hyro helps large healthcare enterprises achieve rapid scalability by automating high-volume patient communication with Adaptive AI Agents. While the internal dashboard requires UI/UX improvements, its no-code, fast deployment ensures immediate ROI. This solution is ideal for IT and Operations teams seeking secure, compliant, enterprise-grade automation and workflow efficiency.
Overall Rating
Based on 4 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Hyro Specifications
- Natural Language Dialogue
- Text To Speech & Speech To Text
- Automation
- Bot Design & Deployment
What Is Hyro?
Hyro is a comprehensive, cloud-based Conversational AI platform for large-scale enterprises that need to automate high-volume communication across all digital channels. The software deploys Adaptive AI Agents that are ready to use without requiring complex training or maintenance. Features like Natural Language Automation and Call Center Automation enable businesses to resolve most of the routine queries, drastically improving operational efficiency and reducing agent burnout. This plug-and-play approach ensures rapid deployment and quick scalability, delivering superior engagement for both customers and employees.
Hyro Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Hyro Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Cisco WebEx
- Microsoft Dynamics CRM
- Cerner EMR
- Zendesk Suite
- Twilio software
- Slack software
Who Is Hyro For?
Hyro software is built for the healthcare sector.
Is Hyro Right For You?
Are high call volumes straining your team and eroding patient experience? Hyro is the definitive choice for enterprises in the specialized healthcare niche, delivering rapid scalability and operational efficiency. The platform is rigorously HIPAA-compliant, providing a secure foundation for its robust AI Agents. Recognizing its value, the software won the Salesforce 2025 Partner Innovation Award.
Trusted by customers like Intermountain Health and partnered with industry leaders such as Salesforce and Epic EMR, Hyro solves the critical pain point of staff burnout by automating routine tasks, ensuring highly secure and reliable communication.
Still doubtful if Hyro is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hyro Features
ARMR™ Outreach
This feature uses omnichannel AI-powered campaigns to notify vulnerable patient populations about potential coverage loss, such as due to ACA or Medicaid changes. ARMR™ Outreach enables health systems to guide patients through timely reminders and support, encouraging re-enrollment to protect access to care and ensure continuity.
AI-Powered Help Desk
The software clears backlogged support tickets and provides instant service at scale for both patients and staff via an AI-powered help desk. This feature deflects the maximum number of frequent queries like password resets to self-service via SMS, removing pressure from overburdened IT teams and enhancing service scores.
Physician Search
Hyro enables patients to quickly find the optimal healthcare provider using NLU-enabled conversational dialogue with unprecedented speed and precision. This feature allows users to filter by multiple attributes, automatically syncing with up-to-date physician directories to drive higher conversion rates for online scheduling.
RX Management
Hyro transforms medication delivery by automating the entire prescription workflow, eliminating repetitive status-tracking calls, and significantly reducing processing costs. The AI securely verifies patients, confirms eligibility, and automatically processes refill requests, offering immediate status updates 24/7 without requiring human agent involvement.
Scheduling Management
This feature fully automates the appointment scheduling cycle across multiple channels, maximizing provider capacity and relieving overburdened support staff. The AI allows patients to find doctors, check availability, and securely book, self-reschedule, or cancel appointments in seconds, delivering the self-service capabilities they crave.
Pros And Cons of Hyro
Pros
Automatically updates with new website content
Avoids building manual conversational flows
Frees employees from repetitive, time-consuming tasks
Cons
Assistant changes remain under review for too long
English-only limits usefulness in other markets
Hyro Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Mid Market, 51-100 employees
“Big time saver!
Pros
Its lead generation and scheduling setup has been a big time saver for us! The automation takes a lot of the work out of booking meetings and the experience feels so natural that most people barely even realize they're interacting with AI.
Cons
The only thing I'm really waiting on is more integrations. The essential ones (like Salesforce) are already in place so I'm happy that leads get created and updated automatically. I'd still love to see direct connections with our internal ticketing system, project management platform and other tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael (Mikey)
Small Business, 11-50 employees
“Impressive results
Pros
Has helped us scale our processes while cutting costs through its AI assistants and our field agents have been genuinely pleased with the results. We also started seeing value pretty quickly which has definitely been one of its strongest points.
Cons
There really isn't much to complain about when every KPI tied to cost and efficiency keeps moving in the right direction. :)
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Oded O.
Small Business, 11-50 employees
“Smooth conversation flow
Pros
After looking at several conversational AI vendors we ended up choosing this one because the biggest advantage was not having to manually build every conversation flow like you do with platforms such as Drift or Kore. It absolutely delivered on that promise! I didn't need to spend extra time or resources training my team on conversation design and the out of the box lead generation and qualification features performed really well from the start. Three months later we're managing 27% more website lead conversations than we were before and our conversion rates have increased as well.
Cons
One area that still needs work is the internal dashboard. The UI/UX could definitely use some refinement. It feels more like startup growing pains than a major problem but I'm hoping the next version makes data extraction more polished and efficient.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Hyro?
Hyro features are built for healthcare enterprises, supporting IT and operations teams to scale engagement, automate workflows, and improve patient communication.
Does Hyro offer an API?
Yes, Hyro offers an API.
Does Hyro have a mobile app?
No, Hyro does not offer a dedicated mobile app.
What types of pricing plans does Hyro offer?
Hyro pricing starts with a Basic plan at $10,000/Flat Rate/Month, providing essential tools to streamline operations. Get in touch for a personalized Hyro cost estimate.
What other apps does Hyro integrate with?
Hyro integrates with platforms like Salesforce, Cisco, Microsoft Dynamics, Cerner, Zendesk, Twilio, and Slack.
What level of support does Hyro offer?
Hyro offers support through informative blogs, guides and videos.
What language does Hyro support?
The software is available in English.