Last Updated
Overview
WotNot lets you build, deploy, and monitor smart, multilingual AI chatbots using your content, without writing code. It's powerful out of the box, though fine-tuning may require some trial and error. If your team needs scalable automation without the tech burden, WotNot is definitely worth exploring.
WotNot Specifications
- Natural Language Dialogue
- Self-Service Dashboards
- Automation
- Bot Design & Deployment
WotNot Features
No-Code Bot Builder
WotNot’s drag-and-drop bot builder lets users design chatbots like flowcharts, where no coding is required. With over 40 action blocks and a library of prebuilt templates, you can build bots for lead generation, support, and onboarding in minutes. Customize the widget’s look and feel, set conditional logic, and deploy across multiple channels with version control and outbound messaging support.
AI Studio
AI Studio enables you to build GPT-powered agents using your website, help docs, or internal files. You can create multiple knowledge bases, preview responses for accuracy, and retrain agents on a schedule. Users can fine-tune answers with chained prompts, temperature settings, and feedback loops. Choose from top large language models (LLMs) like ChatGPT, Gemini, and Anthropic to deliver multilingual, dynamic responses.
Live Chat Handoff
WotNot human handover feature allows seamless transition from bot to agent. Agents can proactively monitor chats, access full conversation history, and respond with context-aware resolutions. The platform supports unlimited agent seats, service level agreement (SLA) timers, assignment rules, and mobile access, ensuring timely, personalized support across all channels.
Analytics And Reporting
WotNot’s analytics dashboard provides business-centric key performance indicators (KPIs) like conversion rates, cost savings, and engagement metrics. It allows users to track pipeline attribution, identify drop-off points, and export raw data via comma-separated values (CSV) or an application programming interface (API). Weekly performance reports and custom dashboards help teams optimize bot flows and agent performance.
Pros And Cons of WotNot
Pros
Intuitive drag-and-drop builder for no-code chatbot creation
Multilingual support for global audiences
Responsive and proactive customer support
Cons
Challenging to connect with other platforms seamlessly
Some advanced customizations may require developer input
WotNot Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mariano L.
Small Business, 11-50 employees
Less than a year
“Good platform with even better support”
Pros
The bot was pretty easy to set up even though it offers a wide range of options and integrations, also the customer support team was fantastic, assisting us before, during and after the implementation. WotNot was exactly what we were looking for and it delivered. We needed a feature that the app did not have but when we explained it to the sales team, they connected us with the development team and they added the feature at no extra cost.
Cons
There is nothing to dislike so far as everything has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steph O.
Small Business, 11-50 employees
Less than a year
“Remarkable company to partner with”
Pros
We have the ultimate plan with WotNot and I cannot find anything to criticize. They have been highly supportive in designing, implementing and managing our chatbot. On top of it their response time is quick and I would not hesitate to recommend them to others.
Cons
One thing we do not like is that we dont have full access to the backend of our website so we are unable to directly copy and paste the code to implement the chatbot on various pages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Titus C.
Small Business, 11-50 employees
Less than a year
“Excellent tool and phenomenal customer support”
Pros
Well we needed a WhatsApp chatbot solution that could also scale on Facebook and our website so basically we wanted something that could easily integrate with our database and that anyone could set up and manage without constant development support. The combination of WotNot's features and WhatsApp flows was the perfect solution for us. Also add in excellent customer support as they were super proactive and helpful. Overall you get an outstanding customer experience. We are really satisfied with our experience with it and are confident the bot will provide great benefits to our users.
Cons
We faced some challenges when trying to connect to it with the WhatsApp API but the customer support was excellent and they resolved everything during a call.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What languages does WotNot support?
The platform supports multiple languages, including English, Arabic, French, Spanish, Portuguese, Dutch, and Korean, allowing you to configure a multilingual customer support bot for a personalized experience.
What types of pricing plans does WotNot offer?
The vendor offers different pricing plans, including a LITE plan ($29/month), Starter plan ($99/month), Premium plan ($299/month), and Enterprise plan (custom pricing). All plans are billed annually. Get in touch with us for a tailored WotNot price estimate.
Who are the typical users of WotNot?
The platform caters to businesses in real estate, healthcare, insurance, travel, manufacturing, SaaS, and e-commerce.
What other apps does WotNot integrate with?
WotNot integrates with HubSpot, Salesforce, Google Sheets, WhatsApp Business API, and Facebook Messenger.
What level of support does WotNot offer?
WotNot offers support through email, live chat, and help documentation.
Does WotNot offer a mobile app?
Yes, WotNot offers mobile apps for iOS and Android.
Does WotNot offer an API?
Yes, WotNot supports API requests and webhook integrations.