Last Updated
Overview
Zoovu is an extensive artificial intelligence platform that delivers AI search, guided selling, and visual configurators that increase conversions and AOV. While the platform may not allow removing images from image library, it supports GenAI advisors and personalized product recommendations at scale.
Zoovu Specifications
- Natural Language Dialogue
- Smart Data Discovery
- Self-Service Dashboards
- Visual Recognition
Zoovu Features
Product Data Management
Zoovu centralizes, cleans, standardizes and enriches product data from PIMs, ERPs and other sources to create AI-ready product catalogs. It automates tagging, classification and attribute enrichment at enterprise scale, converting technical specs into customer-friendly attributes.
Ecommerce Catalog Management
The software centralizes and automates product data collection, enrichment and organization to maintain high-quality, consistent catalog content across all sales channels. It ensures accurate, consistent product information to improve customer experience and operational efficiency.
Ecommerce Marketplace Management
The system launches personalized shopping experiences, product finders and digital assistants on major ecommerce marketplaces in minutes to improve on-marketplace conversion. It creates dynamic, AI-powered question flows that match customer needs.
Gen AI Product Advisor
The platform embeds ‘Zoe’, an AI product advisor, to guide shoppers with context-aware questions and provide personalized product recommendations across pages and channels. It uses ‘AI Dynamic Questions’, product comparison, and zero-party data to narrow choices and summarize trade-offs.
Pros And Cons of Zoovu
Pros
Increases add-to-cart rate
Processes product data on countless SKUs
Offers 71% helpfulness rating for GenAI advisor
Creates personalized shopping journeys
Cons
It may be sometimes hard to find specific configuration settings between the settings tab, appearance and results pages
The platform may not support face-to-face team meetings
Zoovu Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Marty
Telecommunications, 500+ employees
“Supportive team”
Pros
Whenever we need something, their team is quick to jump in and help which has made them feel very dynamic and supportive. The self-service side is excellent too and adds a lot of value.
Cons
Honestly, the only real challenges we've run into have come from our own side. They also offer some really impressive features that we haven't had the chance to use yet but we're planning to get there soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Consumer Electronics, 500+ employees
“incredible product selector feature”
Pros
Across Canon, the product selector has become an important digital tool for different kinds of customers, whether they need help figuring out the right option or already have a product in mind and just want extra reassurance before buying. Since these are considered purchases, it's important that customers feel confident they're choosing the right fit for their needs. This software does a really good job of narrowing the selection down to a relevant range of products for each individual user.
Cons
We also receive regular reports now which help us track performance for each selector across different markets. The one thing I'd still like to see is more detailed data especially around how users behave on the site before and after interacting with the tool. That said, it feels like something that could improve over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What language does Zoovu support?
Zoovu supports English and German.
Does Zoovu offer an API?
Yes, Zoovu does offer an API.
What types of pricing plans does Zoovu offer?
The vendor offers customized pricing plans according to different business needs. It offers a Data Platform Plan, a Search Studio Plan, a Conversation Studio Plan, a Configuration Studio Plan, and an Advisor Studio Plan. All these plans provide customized plans. Get a customized Zoovu cost breakdown for your business today.
What other apps does Zoovu integrate with?
Zoovu software integrates with a wide range of apps, including SAP, Shopify software, HubSpot, Salesforce, WooCommerce, Shopware, Box Software, and more.
Does Zoovu have a mobile app?
No, Zoovu does not offer a mobile app.
Who are the typical users of Zoovu?
The typical users of Zoovu include sectors like b2b manufacturing, distribution, retail, home appliances, electronics, sports, recreation, and outdoors, and healthcare and pharmaceutical.
What level of support does Zoovu offer?
Zoovu offers support through phone number and form submission.