Salesforce Customer360

Salesforce Customer360

35 Review(s)

Overview

Salesforce Customer360 provides a unified platform, linking all departments for a complete customer view and enabling AI-powered personalization. While it can be occasionally slow, its powerful integration capabilities and comprehensive feature set offer unparalleled insights, making it a strategic choice for data-driven businesses.

Overall Rating

Based on 35 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Salesforce Customer360?

Salesforce Customer360 is an integrated platform designed to unite your marketing, sales, service, and commerce departments around a single, shared view of the customer. It solves the critical business problem of fragmented data by creating a unified profile for every individual. This allows businesses of any scale to leverage AI-powered personalization for hyper-relevant engagement and utilize comprehensive analytics to understand customer behavior, ultimately driving more efficient growth and building lasting, loyal relationships.

Salesforce Customer360 Pricing

The Salesforce Customer360 pricing model is structured around the use of ‘credits’. The total cost is determined by your specific usage of credits, data storage, and any premium add-ons.

  • Consumption Credits - Starting from $500/100,000 credits (purchased in bundles)
  • Data Storage - Starting from $23/terabyte (billed monthly)
  • Premium Add-ons - Custom pricing
Get in touch with us to get a customized Salesforce Customer360 cost quote.

Disclaimer: The pricing is subject to change.

Salesforce Customer360 Integrations

The software supports integration with multiple systems and platforms, such as:

  • Salesforce Sales
  • Amazon S3
  • MuleSoft
  • Snowflake
To learn more about the software’s functionalities, book a free Salesforce Customer360 demo today.

Who Is Salesforce Customer360 For?

Salesforce Customer360 software is ideal for a wide range of industries and sectors, including:

  • Financial services
  • Healthcare
  • Public Sector
  • Manufacturing
  • Nonprofit

Is Salesforce Customer360 Right For You?

Choosing the right CRM is a critical decision. Salesforce Customer360 is the best fit for organizations that are committed to a deep, data-driven approach to customer relationships and require a highly scalable, integrated platform. Its strength lies in breaking down internal silos to create a seamless customer journey. The platform leverages innovative use of technology to drive customer success. If your business needs to unify complex operations and leverage AI to deliver superior experiences, this platform is a leading contender.

Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Pros And Cons of Salesforce Customer360

Pros

  • Flexible and powerful lead management

  • Highly scalable with many integrations

Cons

  • System can occasionally be slow

  • Some knowledge material is outdated

Frequently Asked Questions

Yes, the Salesforce Customer360 mobile app is available for both iOS and Android devices.

Businesses across various industries, including healthcare, manufacturing, financial services, nonprofit, and the public sector, benefit from Salesforce Customer360 features.

The software supports several languages, including English, Spanish, French, etc.

Yes, Salesforce Customer360 software provides an API.

The platform offers integration with several powerful platforms, including Snowflake, Amazon S3, MuleSoft, and Salesforce Sales.

The software uses a credit-based pricing model, with ‘Consumption Credits’ starting at $500/ 100,000 (sold in bundles), ‘Data Storage’ from $23/terabyte/month, and premium add-ons available at custom pricing. You can also request a personalized Salesforce Customer360 price quote now.

The platform offers chat, phone, and email support.