Last Updated

Overview

Box software is an intuitive cloud-based content management and file-sharing service that provides advanced security controls, intelligent threat detection, and complete information governance to protect sensitive files. It offers strict data privacy, data residency, and industry compliance.

Box Software Specifications

  • Time Tracking
  • Task Management
  • Reporting
  • Budget Management

Box Software Features

Box Tools

The software enables users to edit and create files directly from Box using their favorite applications, such as Microsoft Office, Adobe Acrobat, and more. Users can work on their files without downloading them, and save the changes back to Box automatically. This feature conserves both time and storage capacity while ensuring that users can access the most up-to-date versions of their files.

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Box Sign

Box Sign is a feature that enables users to securely send and sign documents with Box. Users can request signatures from anyone, track the status of their requests, and store the signed documents in Box. It is powered by DocuSign, the leading e-signature solution. It simplifies the document signing process and reduces the risk of errors and delays.

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Box Shuttle

This feature helps users migrate their content from legacy systems to Box. Users can move terabytes or petabytes of data with minimal disruption and risk. Box Shuttle also offers consulting, technical support, and services in change management to ensure a smooth transition. This feature helps users to modernize their content management system and leverage the benefits of Box.

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Box Relay

Box Relay is a feature that allows users to automate and track workflows across their organization. Users can create custom workflows or use pre-built templates to streamline common processes, such as contract approvals, invoice processing, and employee onboarding. Box Relay also provides visibility and accountability for each workflow step, ensuring that tasks are completed on time and by the right people.

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Box Shield

Box Shield is a feature that provides advanced security and compliance for users’ content. Box Shield enables users to classify their files and folders based on their sensitivity level, and apply granular policies and controls to protect them from unauthorized access or sharing. The software also leverages machine learning and anomaly detection to identify and alert users of potential threats or risks, such as data leakage, ransomware, or phishing attacks.

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Box Skills

Box Skills is a feature that leverages artificial intelligence and machine learning to enhance users’ content with metadata and insights. Box Skills can automatically extract information from users’ files, such as text, audio, video, or images, and add it as metadata to make them more searchable and actionable. Box Skills can also provide insights from users’ content, such as sentiment analysis, face recognition, or transcription.

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Pros And Cons of Box Software

Pros

  • Cloud-based accessibility

  • Friendly user interface

  • Robust features

Cons

  • Initial steep learning curve, according to some reviews

Box Software Pricing

Business

Business Plus

Enterprise

Enterprise Plus

  • Organization-wide collaboration

  • Upload files up to 5GB

  • Unlimited storage

  • Technical Support

  • Box Sign: Unlimited e-signatures

  • 1,500+ integrations

  • Box Canvas

  • Business+Business Plus features

  • Unlimited external collaborators

  • Upload files up to 15GB

  • Box Relay: Standard workflow automation

  • Data loss protection

  • Advanced search filters

  • Custom metadata

  • Custom metadata templates

  • Business Plus+Enterprise features

  • Upload files up to 50GB

  • HIPAA/FedRAMP compliance

  • Document watermarking

  • 2FA for external users

  • Password policy enforcement

  • Enterprise+Enterpirse Plus features

  • Upload files up to 150GB

  • Box Shield

  • Box Governance

  • Box Shuttle

  • Box Platform

  • Box Zones***

  • Box GxP***

  • Enhanced Services

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Box Software Reviews

Total 83 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Share your experience

LA

Leslie Anne

IT, 500+ employees

Less than a year

5.0
April 2024

“Box for easy file management”

Pros

I have been using Box for around 2 years now, and I must say it has been a great experience. I can work and save files without worrying about running out of storage. Even if my internet connection drops, I can easily recover my work once the connection is restored. Additionally, Box is accessible via mobile phones which makes it incredibly convenient when I need to check my files and forget to bring my laptop. I highly recommend Box. It is the best so far!

Cons

I found all the features of Box to be useful. So there is nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brooke

Nonprofits, 51-100 employees

Less than 6 months

4.0
April 2024

“One space for google & microsoft docs”

Pros

I am very please with the feature that allows me to have both Google and Microsoft documents in one folder, which can be easily shared and collaborated on. It keeps everything organized for all parties involved.

Cons

So far, I haven't come across anything that I didn't like about Box.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

J

Jen

IT, 11-50 employees

Less than a year

5.0
April 2024

“Easy security with data room”

Pros

Compared to the terrible software our lawyers ask us to use, Box is the best. It is simple to create folders, assign access and editing permissions, and control file uploads and downloads. The insights into user activity are fantastic too. It is satisfying to see a potential investor download the entire folder, as it shows their interest.

Cons

The pricing can be a bit confusing, mainly with different user categories like "managed" and non-managed." Since we have many one-time investors, I don't want to incur unnecessary costs, but I still want to ensure they have an excellent experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Box Software offer an API?

Yes, the software has an API available for use.

What language does Box Software support?

Box Software supports multiple languages, including English, French, German, Italian, Spanish, Japanese, Chinese, Korean, Portuguese, and more.

What other apps does Box Software integrate with?

Box integrates with several third-party applications, including Salesforce, Okta, Zoom, Oracle, Adobe, and IBM.

Does Box Software support mobile devices?

The software supports mobile devices.

What types of pricing plans does Box Software offer?

Box Software offers various pricing plans for individuals and businesses. The individual plan has three tiers: Free, Personal Pro for $11.50, and Business Starter for $5.80 monthly. The business plan has four tiers: Business for $17.30, Business Plus for $28.70, Enterprise for $40.30, and Enterprise Plus for $57.50 per user per month.

Who are the typical users of Box Software?

Businesses of all sizes use Box Software across a wide range of industries, including healthcare, finance, legal, media, and entertainment.