Bay-Master software offers a cloud-based SaaS solution for auto repair shops, streamlines repair orders, and controls inventory and scheduling. Its automated text messaging facilitates appointment confirmations and approvals, while a timecard system tracks labor efficiently. Although some features are missing in the online version, regular updates incorporate user feedback for ongoing improvements.

Bay-Master Specifications

Invoicing & Billing

Accounting & Payroll Integration

Inventory Management

Online Parts Ordering

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What Is Bay-Master?

Bay-Master offers highly adaptable and intuitive auto repair software to meet evolving industry demands while efficiently managing customer relationships. This comprehensive solution streamlines operations, reduces costs, and boosts brand credibility. With features like credit card processing, online ordering, labor tracking, and scheduling automation, it simplifies workflow management. Backed by a knowledgeable support team and strong user reviews, Bay-Master delivers a seamless, cost-effective experience for auto repair businesses.

Bay-Master Pricing

The Bay-Master price structure comprises three feature-rich pricing plans. Users can choose from the following plans:

  • Essentials
  • Traditional
  • High performance
Pricing for all plans is available upon request. Contact us for a detailed discussion on the Bay-Master cost.

Bay-Master Integrations

Bay-Master offers integration with leading third-party applications like QuickBooks, but a specific list of integrations is unavailable. Users can watch a Bay-Master demo to learn more.

Who Is Bay-Master For?

Bay-Master is widely utilized in the automotive industry, particularly by auto repair shops.

Is Bay-Master Right For You?

Looking for software that helps elevate your business performance with a reliable, high-performance system designed to meet industry demands? Then look no further. Bay-Master shop management software is a game-changer for auto repair businesses, delivering unmatched efficiency and organization. It allows instant access to service history, helps generate reports, and streamlines scheduling for maximum productivity. The powerful point-of-sale system simplifies ticket creation, reducing costs and boosting profitability. With features like invoicing, inventory tracking, and sales reporting, this all-in-one solution ensures smooth operations and a seamless customer experience.

Still unsure if Bay-Master is the right choice for your organization? Contact our customer support team at (661) 384-7070 to help you make a wise decision for your organization.

Bay-Master Features

The system features seamless credit card processing with competitive rates, allowing payments to be accepted over the phone. Fully integrated for streamlined reconciliation, it enhances transaction efficiency while reducing manual errors and simplifying business financial management.

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Bay-Master's labor tracking system allows technicians and service writers to be assigned predefined billable rates and costs. It links tasks to work orders for accurate monitoring, while detailed reports compare billable and actual hours, ensuring precise profitability analysis.

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The scheduling module enhances organization and efficiency by managing work orders seamlessly. It helps define shop hours and closures, name service bays, and color-code tickets by status. Bay-Master allows users to view schedules by day, week, or month, ensuring streamlined workflow management.

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Service history allows access to past work orders at any time. It provides a detailed view of previous services and enables searches by name, ticket, plate, VIN, model, fleet ID, status, or date. Tickets can be viewed, printed, or emailed directly from the system, ensuring efficient record-keeping and easy retrieval of essential information for reference or customer communication.

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Bay-Master's reporting feature offers flexible processing of completed and paid tickets while generating key accounting reports. It provides summaries of daily labor, payments, sales trends, reconciliations, deliveries, item movements, taxes, profits, and cost analysis.

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Pros and Cons of Bay-Master

Pros

  • Easy-to-use interface with quick access to service history
  • Efficient invoicing with clear, accurate reports
  • The cloud-based version allows remote access and easy backups
  • Offers high level of customization and functionality

Cons

  • The new vehicle selection menu is less user-friendly than the older version
  • Customer service can be slow or difficult to reach

Bay-Master Reviews

Overall Rating

4.6

5 Review(s)

Rating Distribution

5

star

(3)

4

star

(2)

3

star

2

star

1

star

January 2022

Simple shop software

Verified User

Mid-Market

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

If you're a repair shop looking to boost your productivity and profits, I highly recommend Bay-masteR. It's packed with features that really help you maximize your earnings. I'm really happy with how the system is designed and all the tools it offers.

Cons

It can be a bit slow at times, especially when printing. There's usually a delay of several seconds before the printer actually starts. I've also run into some glitches here and there which means I've had to call tech support a few times to get things sorted out.

July 2020

Suits our medium-sized shop well

Phil F.

Small-Business

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

The screens are super easy to use. Honestly, they're way better than the spreadsheet layouts I've used in the past. Much more user-friendly!

Cons

Reporting features could definitely use some improvement. There are only about 15 reports available, so it's a little limited.

June 2020

Can't find a better software than this

Arthur R.

Small-Business

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The marketing features are awesome, especially the texting option. It's easy to use and the support team is super friendly and knows their stuff. They really make the whole experience smooth.

Cons

The support hours aren't ideal since they're only open from 9 AM to 6 PM Eastern. Also, when texting with them, I noticed the number comes from an NJ area code, which feels a little strange.

Frequently Asked Questions

Bay-Master offers support via email, help desk, live chat, phone, knowledge base, FAQs/forum, and 24/7 live representatives.