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Overview

Dealership Performance 360 CRM centralizes dealership leads from web, phone, SMS, email, and marketplaces. Its AI-driven responses and automated campaigns accelerate engagement and improve lead-to-sale conversion rates. While some users report the reporting setup can be complex initially, the platform’s analytics and marketing automation still deliver measurable productivity gains efficiently.

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Overall Rating

Based on 1 users reviews

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Rating Distribution

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Negative

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Starting Price
Custom

Dealership Performance 360 Specifications

Lead Management

Opportunity Management

Sales Forecasting

Customer Communication Tracking

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What Is Dealership Performance 360?

Dealership Performance 360 is a cloud-based CRM designed for automotive, powersports, marine, RV, truck, trailer, and agriculture dealerships. It centralizes lead capture from web forms, phone, SMS, email, and marketplaces while automating outreach sequences, ensuring timely follow-ups. Managers can use configurable pipelines, inventory-linked follow-ups, and performance dashboards to track opportunities and monitor team performance. Additionally, marketing automation and reporting tools provide actionable insights, improve forecast accuracy, and help increase conversion rates across sales and service channels.

Dealership Performance 360 Pricing

The platform offers customized pricing according to dealership size, location, and required features.

Dealership Performance 360 Integrations

The software supports integration with multiple systems and platforms, such as:

  • Accu-Trade
  • Campers
  • Airstream
  • AeroTrader
Watch the Dealership Performance 360 demo to learn more about its integration arrangements.

Who Is Dealership Performance 360 For?

Dealership Performance 360 serves a variety of dealership types and sectors, including:

  • Powersports
  • Marine
  • Trucks
  • Agriculture

Is Dealership Performance 360 Right For You?

Looking for a dealership CRM that centralizes leads, automates follow-ups, and powers targeted campaigns for sales and service teams? Dealership Performance 360 blends omni-channel lead capture, AI-assisted messaging, and customizable analytics to solve delayed responses, fragmented customer data, and inconsistent follow-up workflows across multi-location operations.

The platform prioritizes data security, scalability, and alignment with statutory and regulatory compliance expectations for dealership groups. National and regional dealer networks use DP360 to improve conversion rates, streamline marketing, and gain operational visibility while scaling processes efficiently.

Still not sure if Dealership Performance 360 is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Dealership Performance 360 Features

The platform centralizes leads from websites, phone, SMS, email, and marketplaces into a unified inbox. Automated routing and reminders ensure timely follow-ups, reduce missed opportunities, and help sales teams prioritize high-value prospects for improved conversion continuity.

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Dealership Performance 360 delivers personalized email and text campaigns for Original Equipment Manufacturer (OEM) promotions, events, and special offers. Pre-built templates and automated pre- and post-sale follow-ups streamline marketing efforts, enhance customer experience, and increase engagement and retention.

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AI-powered responses accelerate communication with prospects, enabling dealerships to respond instantly to inquiries. Automated campaigns nurture leads consistently, improving engagement, reducing response delays, and boosting lead-to-sale conversion rates across sales and service channels.

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Configurable dashboards track lead activity, sales performance, and campaign effectiveness in real time. Actionable insights help managers identify bottlenecks, refine marketing strategies, and improve forecast accuracy for better business decision-making.

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The platform offers data and equity mining tools alongside an in-house Business Development Center (BDC) suite. This empowers dealerships to uncover opportunities, manage outreach efficiently, and drive measurable improvements in customer satisfaction and sales performance.

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Pros And Cons of Dealership Performance 360

Pros

  • Omnichannel lead capture and management capabilities

  • Automatic call recording and logging features

  • AI-driven personalized follow-up automation

Cons

  • Advanced reporting may need customization work

  • Campaign templates require periodic manual updates

Dealership Performance 360 Reviews

Total 1 reviews

1

All reviews are from verified customers

Rating Distribution

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Share your experience

AS

Abby Spezial

Harborside Marina & Yacht Sales, 11-50 employees

More than a year

1.0
December 2025

If I could give zero stars, I would.

Pros

None that outweigh the frustration of using it long-term. Early on, it seems like it has potential—but that fades quickly. Basic CRM functions exist (lead entry, customer notes, task reminders), but they are buried under layers of unnecessary complexity. If you never need support, never plan to leave, and never need clean reporting, you might survive using it. (That’s truly the only honest list of pros after years of paying for this platform.)

Cons

Outrageous pricing for what you get. You’re paying premium CRM rates for a platform that feels a decade behind modern standards. Customer service is virtually nonexistent. Emails go unanswered, support tickets vanish, and follow-through is almost laughably bad. Extremely confusing, overbuilt, poorly structured UI. Every simple task takes multiple steps, reporting is convoluted, and nothing flows intuitively. They hold your data hostage when you try to leave. The moment you cancel, suddenly your access becomes restricted, delayed, or impossible—forcing you to pay for additional months just to retrieve your own information. Zero loyalty to long-term customers. After paying close to six figures over the years, I expected at least a baseline level of respect or communication. Instead, silence. Completely unreliable lead handling. I ended up unable to get my new leads sent to me in any meaningful, usable format for weeks. Feels like a trap, not a tool. A CRM should help your business grow—not actively hinder it or create operational chaos.

Rating Distribution

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Value for money

1

Customer Support

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Functionality

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Frequently Asked Questions

No, the software doesn’t offer a mobile app.

Dealership Performance 360 primarily supports English language.

Dealership Performance 360 provides support through phone and message.

Dealership Performance 360 is commonly used by powersports, marine, RV, truck, and agriculture dealerships.

Dealership Performance 360 integrates with Accu-Trade, Campers, Airstream, and AeroTrader.

Yes, Dealership Performance 360 provides API access.

Dealership Performance 360 price is customized to each dealership’s needs. Get a tailored Dealership Performance 360 cost quote.