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Overview
FastTrak Auto Shop Manager streamlines automotive repair by managing inspections, diagnostics, approvals, repairs, and quality control. It includes performance management tools, tracks key metrics, and boosts efficiency with powerful features. While less flexible for highly specialized workflows, it remains a cost-effective alternative to top industry software.
FastTrak Auto Shop Manager Specifications
- Invoicing & Billing
- Accounting & Payroll Integration
- Inventory Management
- Online Parts Ordering
FastTrak Auto Shop Manager Features
Customized Documents
The system enables the integration of a business logo into customer quotes, estimates, and invoices. This feature enhances professionalism, reinforces brand identity, and creates a personalized experience for every service transaction.
Customer Contact Log
FastTrak Auto Shop Manager software maintains a detailed phone, text, and email interactions log. Messages related to appointments, quotes, approvals, and vehicle pickups are recorded and easily accessible, ensuring seamless communication and efficient service management.
Multi-Payer Processing
FastTrak Auto Shop manager's multi-layer processing enables seamless handling of multiple customers and invoices within a single repair order. It allows splitting costs between warranty providers and customers, ensuring flexible payment options and a streamlined billing process for increased efficiency and convenience.
Inventory Control
The platform offers robust inventory control and streamlines parts management, enabling on-demand or stock purchases. Automated issuance, barcode scanning, and integrated purchase orders enhance accuracy, while vendor returns tracking ensures proper credit, optimizing inventory control and operational efficiency.
Fleet Management
The fleet management feature enables the creation of detailed fleet profiles with preventive maintenance schedules for each vehicle. Maintenance needs are identified in advance, allowing timely communication and efficient scheduling to enhance fleet performance and minimize downtime.
Pros And Cons of FastTrak Auto Shop Manager
Pros
Quick response times and helpful assistance
Seamless tracking from quotes to appointments and repair orders
Reduces paperwork and increases efficiency
Offers a wide range of reports for tracking business performance
Cons
May not be as flexible for highly specific workflows
Some advanced features require time to master
Presents navigation issues occasionally
FastTrak Auto Shop Manager Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mackenzie H.
Small-Business, 11-50 employees
“Service management through Fasttrak”
Pros
I really love how comprehensive the program is. One thing I appreciate is that technicians can input data that service advisors can't edit or delete but they can rewrite it in another section for the customer to see. The way it tracks warranty repairs, the reporting and even how quotes turn into appointments and repair orders is just seamless. It makes everything so much easier.
Cons
The integration with parts supplier software can be a bit buggy at times and honestly, there are a lot of small issues here and there. However since the company is small, they push out updates often and most of these bugs get fixed pretty quickly once they're spotted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John G.
Small-Business, 11-50 employees
“Great price, even better value!”
Pros
It has been a huge help in getting all my automated tasks done, things like appointment reminders, accounting transfers and even catching missed sales to boost revenue, customer satisfaction and profits, all in one affordable package. It works well with other systems in the automotive industry and I love how flexible it is. It adapts quickly to both the ever-changing industry and my evolving business needs.
Cons
Honestly, I can't think of anything I dislike about it. I've been in the auto repair industry for 29 years and have worked with five major industry management software systems and this one is by far the most complete and productive I've ever used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul M.
Small-Business, 11-50 employees
“FastTrak for managing your auto shop”
Pros
The FastTrak Auto Shop management system is honestly the best one we've ever used in the 80 years we've been in business. I couldn't ask for anything more.
Cons
We have no complaints or dislikes with this software. It's been smooth sailing for us!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10