Last Updated
Overview
KUKUI Automotive Solution, recognized as NAPA’s Auto Care Vendor of the Year for 2023, provides services for businesses of all sizes. This cloud-based platform supports both Windows and Linux devices. While managing customer contact preferences can be challenging, ongoing enhancements continue to refine its features and functionality, delivering a more efficient user experience.
Overall Rating
Based on 16 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Kukui Software Specifications
- Invoicing & Billing
- Accounting & Payroll Integration
- Inventory Management
- Online Parts Ordering
What Is KUKUI Software?
KUKUI software is an advanced auto repair platform designed to optimize operations for automotive repair shops and service centers. It integrates tools for managing appointments, tracking vehicle histories, and automating service reminders to enhance customer retention. With built-in marketing capabilities, businesses can implement targeted promotions and follow-ups. Comprehensive reporting features provide valuable insights into performance, labor costs, and revenue trends, enabling automotive enterprises to boost efficiency, improve service, and increase profitability.
KUKUI Software Pricing
KUKUI Software Integrations
Who Is KUKUI Software For?
KUKUI software benefits various auto repair businesses, including:
- Auto repair shops
- Tire shops
- Quick lubes
- Collision repair shops
Is KUKUI Software Right For You?
The KUKUI all-in-one success platform delivers a comprehensive suite of tools for auto repair shops, including an SEO-optimized branded website, advanced CRM, PPC management, call tracking, and online appointment scheduling. Integrated features like online payments, AI-driven review management, and intuitive analytics enhance business operations.
Additional solutions include My Garage, live scheduling, digital vehicle inspections, and automated marketing campaigns through postcards, emails, and text messages to strengthen customer engagement and trust.
Still not sure whether KUKUI software is the right choice for your organization? Contact our customer support team at (661) 384-7070 to help you make a wise decision for your organization.
Kukui Software Features
Shop Analytics
KUKUI software empowers auto repair businesses with data-driven insights for growth. Advanced analytics provides real-time performance evaluation, customer behavior statistics, customized reports, and marketing effectiveness breakdowns, ensuring informed decisions that maximize profitability and business expansion.
Review Management
KUKUI's advanced reviews module streamlines reputation management by centralizing review monitoring and request campaigns. Strengthening online presence attracts more customers, enhances credibility, and ensures a positive image for auto repair businesses in a competitive market.
Live Appointment Scheduling
KUKUI software's chat tool streamlines communication with automated responses, appointment scheduling, and quick access to essential details, reducing time spent addressing common inquiries while improving efficiency and customer satisfaction.
Text Marketing
The platform helps users connect directly through text marketing, delivering timely promotions, service reminders, and important updates. This ensures a seamless flow of information, strengthens relationships and fosters loyalty by providing a convenient and personalized communication experience tailored to individual preferences.
Pros And Cons of Kukui Software
Pros
Strong customer support and multiple communication options
Presents a well-designed website with easy customization
Comprehensive dashboard with extensive information
Helps with appointment scheduling and customer follow-ups
Cons
Lack of customization in advertising and social media content
Limited integration with certain shop management systems
Kukui Software Reviews
Total 16 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars19%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Glass Ceramics & Concrete, N/A employees
Free Trial
“Must-have in my opinion”
Pros
The Kukui team is amazing! They're super friendly, professional and have tons of knowledge. Honestly, I wasn't sure what to expect when I signed up for a new website but I was really impressed by how patient everyone was. I had a ton of questions and they took the time to answer each one in detail, without rushing me at all. The whole experience has been great and the product is awesome too. I definitely recommend it!
Cons
I seriously love everything about this software. There's nothing I'd change, it's perfect for me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“All-in-one success platform”
Pros
Every feature in Kukui's All-in-One Success Platform is fantastic! We use the TEXT CONNECT dashboard to send out reminders for upcoming service, follow up with lost customers and send thank-you messages to customers who came in for service. The FOLLOW UP dashboard has been so helpful for customer retention, we simply reach out, thank them for coming in, ask how their vehicle is doing and see if they need anything else. The customers really appreciate that personal touch. We can also manage our website, send email and text blasts and check out our monthly statistics compared to last year. plus our Customer Success Coordinator contacts us every month to make sure we're getting the most out of the platform and meeting our goals. Kukui also handles weekly posts on our Facebook page and monthly blogs on our website, all to boost our SEO.
Cons
I honestly can't think of anything I'd change with Kukui. It's just working great for me as is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Good product”
Pros
The CRM layout is great! It's super easy to find customers based on their maintenance needs and to follow up on repairs.
Cons
The websites they offer are pretty basic and all look the same. They use too many stock photos, which makes them feel kind of generic.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Frequently Asked Questions
What pricing plans does KUKUI software offer?
The KUKUI price is subscription-based, providing powerful add-ons and exceptional customer support. Users can request a tailored breakdown of the software’s cost.
Who is KUKUI software typically used by?
KUKUI software benefits many auto repair businesses, including auto repair shops, tire shops, quick lubes, and collision repair shops.
What languages does KUKUI software support?
KUKUI software supports the English language.
Does KUKUI software have a mobile app?
KUKUI software offers the 'Connect SMS' mobile app for iOS and Android devices.
Does KUKUI software have an API?
No, KUKUI software does not offer an API.
What other apps does KUKUI software integrate with?
KUKUI software includes the My Garage customer engagement feature, offering smooth integration with Google and Facebook to enhance connectivity, interaction, and accessibility.
What level of support does KUKUI software offer?
KUKUI software provides multiple support options, including an email help desk, chat, phone support, and an FAQs/forum section.