R.O. Writer provides a versatile auto shop management solution for multiple businesses of all sizes, from single-location shops to multi-store operations. Though some users find the scheduling and inspection tools less comprehensive than expected, it enhances customization options for workflow and reporting.

R.O. Writer Specifications

Invoicing & Billing

Accounting & Payroll Integration

Inventory Management

Online Parts Ordering

View All Specifications

What Is R.O. Writer?

R.O. Writer software is advanced auto repair shop management software designed to enhance service writing, invoicing, customer communication, and reporting efficiency. It is packed with robust features and optimizes daily operations while ensuring seamless workflow management. The newly introduced ‘R.O. Writer Hybrid Cloud’ enables real-time data synchronization, secure backups, and cloud-based reporting, offering reliable data storage solutions tailored for high-performance auto repair businesses that require streamlined operations and comprehensive business insights.

R.O. Writer Pricing

The R.O. Writer offers three custom pricing plans, including:

  • Bronze (Available only for a 12-month trial period)
  • Silver
  • Gold
Contact us for a detailed discussion on the R.O. Writer cost.

R.O. Writer Integrations

R.O. Writer offers integration with leading third-party applications, including:

  • Broadly
  • Epicor
  • Intuit QuickBooks
  • 1st Mile
  • Cinch
  • TireHub
  • OEC
  • NAPA Auto Parts
Users can watch an R.O. Writer demo to learn more about its integration capabilities.

Who Is R.O. Writer For?

R.O. Writer streamlines operations within various auto repair shops, including:

  • General automotive repair
  • Tire
  • Transmission
  • Quick lube
  • Heavy-duty truck shops

Is R.O. Writer Right For You?

R.O. Writer is a powerful auto repair shop software designed to improve operational efficiency by streamlining service writing, invoicing, and customer communication. If you are looking for advanced management tools, this solution offers extensive features that ensure a seamless workflow, improved organization, and increased profitability for automotive repair shops.

Still not sure whether R.O. Writer is the right choice for your organization? Contact our customer support team at (661) 384-7070 for expert guidance in making the best decision for your business.

R.O. Writer Features

R.O. Writer features seamless integrations with leading parts supplier catalogs, enabling quick and efficient part selection. With a single click, parts can be added directly to repair orders, eliminating the need for manual data entry and reducing errors.

how it worksSee How It Works

The platform offers over 120 comprehensive reports covering sales, inventory, time tracking, marketing, and financial management. Detailed analysis allows for in-depth insights into performance, profitability, and efficiency. A built-in time clock generates employee timecards, providing a clear view of staff productivity.

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The ‘Inventory Management’ feature streamlines purchasing with automated order creation and built-in pricing controls for multiple price levels per part. Core tracking ensures accurate returns, while a transfer feature enables seamless part movement between locations. Detailed reports provide insights into stock levels, usage, and audits.

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This feature streamlines vehicle assessments by replacing paper checklists with an electronic system accessible on tablets or smartphones. This tool enhances service efficiency, ensures thorough inspections, enables remote monitoring, and improves customer communication through photos, videos, and real-time updates within a unified platform.

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Smart status optimizes workflow management by providing a structured system for tracking job progress. A drag-and-drop interface simplifies task movement while seamless scheduling maximizes efficiency. Customizable status steps ensure workflow adapts to specific operational needs, integrating smoothly with shop management and inspection tools.

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Pros and Cons of R.O. Writer

Pros

  • Easy to learn and train new employees
  • Enhances efficiency and repair order value
  • Supports data analysis and KPI tracking

Cons

  • Limited compatibility with other modern software
  • Requires an in-house IT team for maintenance

R.O. Writer Reviews

Overall Rating

3.7

9 Review(s)

Rating Distribution

5

star

(5)

4

star

(1)

3

star

2

star

(1)

1

star

(2)

September 2024

Great software overall

Erika V.

Small-Business

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It's super easy to use and really flexible. I was able to learn it quickly and training new employees is also very easy.

Cons

I use RO Writer for appointment scheduling and inspections. It works really well for that.

July 2023

Simply great

Vipin P.

Mid-Market

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Pros

I love how easy it is to use, how smooth the navigation is and the customer support is solid too.

Cons

The navigation is easy but sometimes it takes unnecessary steps to get to a function that could be quicker.

April 2023

Charges clients too much

Jane C.

Small-Business

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I really regret choosing RO Writer. They overcharged us and then claimed they didn't. They basically took $1500 from us and wouldn't fix it.

Cons

The billing department is a joke. They're basically thieves! The sales and tech departments aren't any help either.

Frequently Asked Questions

The R.O. Writer pricing model consists of three plans: Bronze with a 12-month trial period, Silver, and Gold. Users can request a tailored R.O. Writer cost quote.