Last Updated
Overview
R.O. Writer provides a versatile auto shop management solution for multiple businesses of all sizes, from single-location shops to multi-store operations. Though some users find the scheduling and inspection tools less comprehensive than expected, it enhances customization options for workflow and reporting.
Overall Rating
Based on 9 users reviews
3.7
Rating Distribution
Positive
67%
Neutral
11%
Negative
22%
Starting Price
Custom
RO Writer Specifications
- Invoicing & Billing
- Accounting & Payroll Integration
- Inventory Management
- Online Parts Ordering
What Is RO Writer?
RO Writer is auto shop management software that helps shop owners handle daily operations in one system. It allows users to schedule jobs, create repair orders, manage parts, and process payments. The software can be used for small or large shops. It is now available in a cloud-based version, so it can be accessed from different locations.
RO Writer Pricing
RO Writer offers pricing through two plans:
- RO Writer Essentials: Starting at $199/month
- RO Writer: Custom Pricing
Disclaimer: The pricing is subject to change.
RO Writer Integrations
RO Writer seamlessly integrates with a wide variety of tools, including:
- PartsTech
- Kukui
- Epicor
- QuickBooks
- Nexpart
- OEC
Who Is RO Writer For?
RO Writer streamlines operations for various independent and franchised automotive shops, including:
- General automotive repair
- Tire
- Transmission
- Quick lube
- Truck repair
Is RO Writer Right For You?
RO Writer is auto repair shop management software that supports daily shop operations in one system. It helps with service writing, invoicing, customer communication, inventory tracking, and related tasks. The software is designed for shops that want to move away from paper records or spreadsheets and manage their work in a structured way. It can support both small and high-volume repair shops.
Still not sure whether RO Writer is the right choice for your organization? Contact our customer support team at (661) 384-7070 for expert guidance in making the best decision for your business.
RO Writer Features
Parts Catalogs
R.O. Writer features seamless integrations with leading parts supplier catalogs, enabling quick and efficient part selection. With a single click, parts can be added directly to repair orders, eliminating the need for manual data entry and reducing errors.
Reporting
The platform offers over 120 comprehensive reports covering sales, inventory, time tracking, marketing, and financial management. Detailed analysis allows for in-depth insights into performance, profitability, and efficiency. A built-in time clock generates employee timecards, providing a clear view of staff productivity.
Inventory Management
The ‘Inventory Management’ feature streamlines purchasing with automated order creation and built-in pricing controls for multiple price levels per part. Core tracking ensures accurate returns, while a transfer feature enables seamless part movement between locations. Detailed reports provide insights into stock levels, usage, and audits.
Digital Vehicle Inspection
This feature streamlines vehicle assessments by replacing paper checklists with an electronic system accessible on tablets or smartphones. This tool enhances service efficiency, ensures thorough inspections, enables remote monitoring, and improves customer communication through photos, videos, and real-time updates within a unified platform.
Workflow Management
Smart status optimizes workflow management by providing a structured system for tracking job progress. A drag-and-drop interface simplifies task movement while seamless scheduling maximizes efficiency. Customizable status steps ensure workflow adapts to specific operational needs, integrating smoothly with shop management and inspection tools.
Pros And Cons of RO Writer
Pros
Easy to learn and train new employees
Enhances efficiency and repair order value
Supports data analysis and KPI tracking
Cons
Limited compatibility with other modern software
Requires an in-house IT team for maintenance
RO Writer Reviews
Total 9 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars11%
3
Stars0%
2
Stars11%
1
Stars22%
Share your experience
Erika V.
Small-Business, 11-50 employees
“Great software overall
Pros
It's super easy to use and really flexible. I was able to learn it quickly and training new employees is also very easy.
Cons
I use RO Writer for appointment scheduling and inspections. It works really well for that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vipin P.
Mid-Market, 51-100 employees
“Simply great
Pros
I love how easy it is to use, how smooth the navigation is and the customer support is solid too.
Cons
The navigation is easy but sometimes it takes unnecessary steps to get to a function that could be quicker.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jane C.
Small-Business, 11-50 employees
“Charges clients too much
Pros
I really regret choosing RO Writer. They overcharged us and then claimed they didn't. They basically took $1500 from us and wouldn't fix it.
Cons
The billing department is a joke. They're basically thieves! The sales and tech departments aren't any help either.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
What pricing plans does RO Writer offer?
RO Writer pricing is offered through two plans: RO Writer Essentials (starting at $199/month) and RO Writer (custom quote). Users can also request a tailored RO Writer plan.
Who is RO Writer typically used by?
RO Writer enhances efficiency across various auto businesses, including general automotive repair, tire services, transmission shops, quick lube centers, truck repair, and more.
What level of support does the RO Writer offer?
RO Writer provides multiple support options, including a support ticket portal, email assistance, phone support, a documents knowledge base, and video tutorials library.
What other apps does RO Writer integrate with?
RO Writer seamlessly integrates with top third-party applications, including PartsTech, Epicor, QuickBooks, CARFAX, OEC, BoltOn and more, enhancing functionality and connectivity for auto repair shops.
Does RO Writer have an API?
Yes, RO Writer offers an API.
What languages does RO Writer support?
RO Writer only supports the English language at this time.
Does RO Writer have a mobile app?
RO Writer offers a standalone mobile app for iOS and Android devices and tablets.