Shop Boss is a comprehensive auto shop management solution that offers scheduling, payments, and business strategy tools on a single platform. While occasional incorrect shop information may appear upon login, the software provides a user-friendly interface, frequent updates, and a robust range of features to enhance operational efficiency.

Shop Boss Specifications

Invoicing & Billing

Accounting & Payroll Integration

Inventory Management

Online Parts Ordering

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What Is Shop Boss?

Shop Boss software is an automotive shop management solution developed by a former shop owner to optimize daily operations. This platform features an efficient appointment scheduler, a digital vehicle inspection (DVI) tool for smooth check-ins, quicker repair approvals, paperless invoicing, and contactless payment options. It is designed to enhance workflow efficiency and simplify processes for customers and staff, ensuring seamless shop management with greater accuracy and convenience.

Shop Boss Pricing

The Shop Boss pricing model is designed to keep auto repair businesses running efficiently. It offers four plans:

  • Gold: $199/month
  • Platinum: $299/month
  • Premier: $399/month
  • Enterprise: Custom Pricing
Request a quote for a complete analysis of the Shop Boss cost.

Disclaimer: Pricing is subject to change.

Shop Boss Integrations

Shop Boss supports integrations via robust payment tools and third-party apps, a few of which include:

  • Venmo
  • PayPal
  • QuickBooks Online
  • QuickBooks Desktop
Users can watch a Shop Boss demo to learn more.

Who Is Shop Boss For?

Shop Boss is designed to support single- and multi-location automotive repair shops.

Is Shop Boss Right For You?

Shop Boss is an advanced management solution for independent auto repair businesses and national repair brands. Unlike traditional software designed primarily for car dealerships, this platform delivers comprehensive, innovative tools to enhance workflow, improve service efficiency, and optimize business operations for repair facilities of all sizes.

Still not sure whether Shop Boss is the right choice for your organization? Contact our customer support team at (661) 384-7070 to help you make a wise decision for your organization.

Shop Boss Features

Shop Boss offers a communication tool for auto repair shops, allowing technicians to create detailed inspection reports on smartphones or tablets. It captures images, sends reports instantly, and updates records automatically, enhancing transparency, workflow efficiency, and customer understanding of necessary repairs.

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Parts ordering is a streamlined process that integrates local supplier inventories directly into the shop management system. It eliminates the need for phone calls and manual searches, allowing quick and accurate order placements. It synchronizes with other features, enhancing efficiency in cost estimates and ensuring a seamless parts procurement workflow.

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This feature offers an in-platform messaging system that enables instant communication among technicians, advisors, and managers. It facilitates quick information exchanges, helping teams coordinate efficiently from any location.

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Shop Boss provides a customer communication feature that allows direct messaging for updates, estimates, and invoices. This reduces reliance on phone calls, improving response times and service approvals. It fully integrates with the payment system, streamlining the repair approval process while maintaining customer engagement.

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The customer portal enhances service transparency and customer engagement. It provides access to service history, repair updates, and scheduling tools. It encourages trust and satisfaction by enabling clear communication, faster approvals, and efficient service management.

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Pros and Cons of Shop Boss

Pros

  • Fully web-based, allowing access anytime
  • Quick setup for entering customers and creating invoices
  • Ability to send customers updates via email or text, including photos with receipts
  • User-friendly interface

Cons

  • Sometimes displays incorrect shop information upon login
  • Client phone numbers may not save properly

Shop Boss Reviews

Overall Rating

4.3

3 Review(s)

Rating Distribution

5

star

(2)

4

star

3

star

(1)

2

star

1

star

March 2023

Amazing software

Jacquelyn M.

Small-Business

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The fact that it's completely web-based is a huge win for me because I can log in anytime, anywhere. Super convenient!

Cons

NO CONS. It really met all my needs and is super easy to integrate with everything I use. It's been a smooth experience overall.

July 2019

Very efficient product

Robin W.

Enterprise

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It's also really quick to get started. I just signed in and I was able to start adding clients and creating invoices right away. The fact that I can log in from home and finish up any paperwork or RO's is a huge bonus. plus I can send clients updates on their orders through email or text, even attaching pictures of the work so they can see exactly what's going on with their vehicle. As a shop that specializes in custom work, my clients love this feature. Honestly, there's so much I love about Shop Boss but the ease of use is definitely the standout.

Cons

I've noticed the occasional glitch but honestly, it's nothing too serious and it usually clears up quickly on its own.

April 2018

Average tool

Rebecka M.

Small-Business

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

Pros

I really appreciate that the software is always getting updated. It feels like they're always improving it. plus being able to work remotely is amazing and the parts ordering integration is super helpful!

Cons

It can be pretty glitchy and finicky at times. Sometimes when I log in, I'll see another shop's info pop up,or client phone numbers won't save properly. It's a bit annoying but it doesn't happen all the time.

Frequently Asked Questions

The Shop Boss pricing model aims to enhance auto repair business efficiency, including Gold at $199/month, Platinum at $299/month, Premier at $399/month, and a customizable Enterprise plan.  Users can request a tailored Shop Boss cost structure.