Last Updated
Overview
ShopController offers a comprehensive platform for auto repair shops, encompassing workflow management, inventory control, and payment processing. Although some users have reported occasional slowdowns, its robust features, like workflow and payment processing, make it a valuable solution for streamlining shop operations. ShopController is also lauded for its customization options.
ShopController Specifications
- Invoicing & Billing
- Accounting & Payroll Integration
- Inventory Management
- Online Parts Ordering
ShopController Features
Workflows And Job Management
ShopController streamlines repair shop operations by providing automated estimates, job creation, and fleet management across multiple locations. Its customizable workflows and job cards enable efficient tracking of job statuses, reducing manual effort and enhancing productivity.
Inventory And Parts
The software integrates estimates, ordering, inventory, and payments with any job, seamlessly managing parts and stock levels. This feature ensures that necessary parts are available when needed, minimizing delays and improving service efficiency.
Payment Processing
ShopController offers integrated payment processing tools, including point-of-sale features and invoicing capabilities. It supports various payment methods, such as chip cards, Apple Pay, and Google Pay, both in-shop and remotely, facilitating faster transactions and improved cash flow.
Reporting And Profitability
With pre-built sales and profitability reports, ShopController provides insights into sales, orders, and payment summaries. Users can monitor financial performance by technician, job, and invoice, enabling informed decision-making to maximize profitability.
Pros And Cons of ShopController
Pros
Responsive and helpful customer support
Efficient scheduling of work orders
Customizable to fit specific business needs
Continuous software improvements
Inventory management with automatic updates
Cons
Challenging for users with limited computer skills
Limited documentation beyond the user guide
According to some software users, there are occasional connectivity issues with servers
ShopController Reviews
Total 13 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars31%
3
Stars15%
2
Stars8%
1
Stars8%
Share your experience
Alfazar
Business Supplies and Equipment, 500+ employees
Less than a year
“My experience with ShopController”
Pros
Their service is fantastic and super helpful! It's so easy to use and I highly recommend it to everyone. This has been the best experience I've had working with a system.
Cons
There's really nothing missing, it's almost perfect! I've had a great experience with this Shop Controller and the service has been amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Transportation/Trucking/Railroad, 1-50 employees
Free Trial
“Why ShopController can help you”
Pros
It's really user-friendly and easy to use. The customer service is always quick to help and super friendly. The training was easy and quick. I've been using It for about a year now and once I got the hang of it, I haven't run into any issues.
Cons
No issues at all. The customer service is always right there to help out if anything comes up.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Emily
Education Management, 51-100 employees
Less than a year
“Great tool for students”
Pros
As a grad student, I've been using this software for my classes and I have to say, it's simple and effective.
Cons
Sometimes it feels like there's just too much going on. There are so many links and places to go that it can get overwhelming at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
4
Functionality
6
Frequently Asked Questions
Does ShopController offer an API?
No, ShopController does not offer an API.
What language does ShopController support?
ShopController supports English.
What other apps does ShopController integrate with?
ShopController software integrates with Epicor, Nexpart, WorldPac, QuickBooks, and others.
Does ShopController have a mobile app?
No, ShopController does not have a mobile app.
What types of pricing plans does ShopController offer?
The ShopController price depends on each business’s specific needs. Get a custom quote accordingly.
Who are the typical users of ShopController?
The typical users of ShopController are auto repair shops, fleet management, and heavy duty industries.
What level of support does ShopController offer?
ShopController offers support through email, helpdesk, FAQs, and phone.