Tekmetric is a robust auto repair shop management software that integrates repair orders, digital vehicle inspections, and inventory tracking. Although it lacks some basic tools, the software continues adding tools based on your user recommendations. All in all, its comprehensive operational outcomes make it a valuable solution.

Tekmetric Specifications

Invoicing & Billing

Accounting & Payroll Integration

Inventory Management

Online Parts Ordering

View All Specifications

What Is Tekmetric?

Tekmetric is a reliable cloud-based auto repair shop management software designed to streamline shop operations. It integrates repair order management, digital vehicle inspections, inventory control, customer communication, and real-time reporting into a single platform. With its user-friendly interface, the software helps shop owners enhance efficiency, track business performance, and improve customer service. By automating workflows and centralizing data, Tekmetric enables shops to manage estimates, invoices, labor hours, and parts inventory seamlessly. Its reporting tools offer valuable insights, helping businesses make informed decisions.

Tekmetric Pricing

The Tekmetric price comes in four packages:

  • Start: $199/month
  • Grow: $349/month
  • Scale: $439/month
  • Enterprise: Custom quote
Get a detailed breakdown of the Tekmetric price plans to pick the one that fits your business needs and budget.

Disclaimer: The pricing is subject to change.

Tekmetric Integrations

Tekmetric software seamlessly integrates with various business applications, including:

  • ShopGenie
  • Advance Auto Parts
  • PartsTech
  • Advancepro
  • Slack
  • NexPart
  • WorldPac
Watch a free Tekmetric demo to learn more about its integrations.

Who Is Tekmetric For?

The software is for businesses of all sizes spanning industries, such as:

  • Shop owners
  • Service writers
  • Multi-shop owners
  • Auto technicians

Is Tekmetric Right For You?

Designed for modern auto repair shops, Tekmetric improves operational control, boosts profitability, and enhances the customer experience. It streamlines workflows, reduces manual errors, increases transparency, accelerates payments, enhances customer trust, and provides real-time business insights for better decision-making. Due to its continuous updates, robust features, and SOC-2 compliance, Tekmetric is a go-to choice for hundreds of different sizes of businesses, such as Wiggs Auto Service, Cardinal Plaza Shell, and Campus Automotive.

Still not sure about Tekmetric? Contact us at (661) 384-7070 and get expert assistance regarding making a suitable decision.

Tekmetric Features

Tekmetric enables service advisors to create comprehensive repair orders with a single click. It automatically adds relevant labor lines and necessary parts and applies pricing matrices, streamlining the estimate creation process. This efficiency enables advisors to focus more on customer service, enhancing overall shop productivity.

how it worksSee How It Works

With real-time reporting, shop owners can instantly monitor key performance indicators such as gross profit percentages, average repair orders, and car counts. This immediate access to data facilitates informed decision-making, helping identify trends and improvement areas and ultimately boosting profitability.

how it worksSee How It Works

The software enables technicians to perform thorough inspections using mobile devices, capturing photos and videos of vehicle issues. These detailed reports can be shared with customers, resulting in transparency and trust, which leads to higher approval rates for recommended services.

how it worksSee How It Works

Tekmetric's integrated payment platform streamlines the payment process by enabling customers to pay directly from their phones. This convenience reduces wait times and enhances the customer experience. Its options for competitive processing rates also help shops improve their profit margins.

how it worksSee How It Works

The feature simplifies tire management by providing access to fitment data and automating DOT registration. Service advisors can quickly find and order the correct tires, ensuring accuracy and efficiency. This leads to faster service times and increased customer satisfaction.

how it worksSee How It Works

Pros and Cons of Tekmetric

Pros

  • User-friendly interface
  • Regular updates and new features
  • Seamless integration with various platforms
  • Responsive customer support team
  • Real-time reporting provides immediate access to key performance indicators

Cons

  • Setup can be time-consuming, with occasional data sync glitches
  • Some users report minor technical issues
  • Cannot create an estimate without assigning it a permanent repair order number

Tekmetric Reviews

Overall Rating

5

13 Review(s)

Rating Distribution

5

star

(13)

4

star

3

star

2

star

1

star

February 2025

Best tool for shop management

Jocelyn S.

Small-Business

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I'm so glad we switched to Tekmetric! Honestly, we were a bit nervous about the change at first but it was such a smooth transition. The customer service team was amazing and super helpful the whole way through. If you're on the fence about it, just go for it, you won't regret it! It's made things so much easier for everyone, from the service advisors to the technicians and even our customers. The text feature is a huge hit, customers can review inspection results, check estimates and approve repairs with just a click. The system is really streamlined and everything is integrated, making our workflow way smoother than before. Plus, It is always improving based on feedback, which is awesome. They even have a feature request system, so they really listen to what shops need and make updates that actually matter. I highly recommend Tekmetric if you want to boost efficiency and improve the customer experience!

Cons

Nothing negative. Our customers really love the text feature! They can check inspection results, review estimates and approve repairs with just a click.

February 2025

Everything runs without a hitch

Josh C.

Small-Business

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I love how many integrations It offers! It makes everything so much quicker and easier. As they keep adding new features, managing our shop is becoming even smoother. It's like they're constantly evolving and it's really helping us out.

Cons

Honestly, we haven't come across anything we don't like with Tekmetric. We've tried other programs, but It's hands down the best.

February 2025

Perfect for both customers and staff

Ava C.

Small-Business

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Tekmetric is super easy to get the hang of right from the start. The layout is simple but effective and it's great for customers to see their inspection pictures and estimates without having to sit around at the shop. The customer support team is always friendly and helpful and I use the system every day.

Cons

I can't think of anything I dislike about it. They've worked out all the kinks in frequent updates, so it just keeps getting better.

Frequently Asked Questions

No,  Tekmetric doesn’t provide an API.