Acrobits
Last Updated
Overview
Acrobits helps businesses deliver professional-grade VoIP communication through customizable white-label softphone apps for mobile and desktop. While advanced call management features are limited in some versions, its secure, cross-platform software ensures reliable connectivity. Overall, it is a dependable solution for enterprises seeking scalable SIP-based communication tools.
Acrobits Specifications
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
- CRM Integration
Acrobits Features
External SIP Provisioning
This feature provides service providers with full control over user authentication and configuration through a secure API. The software allows administrators to manage access and customize feature sets per user while keeping SIP credentials hidden. Users can provision accounts effortlessly using QR codes or web-based methods for an error-proof experience.
Softphone Desktop App
The platform offers native applications for Windows and macOS that leverage full hardware capabilities for superior audio handling. Users can make and receive professional-grade business calls directly from their computers with seamless mobile handover. The software supports major headset brands and uses SIP technology to ensure low latency and compliance.
Video Conferencing
Acrobits software enables high-quality video collaboration through its LinkUp premium feature, supporting both authenticated users and guests. The platform uses specialized codecs to optimize visual quality while maintaining secure, encrypted streams. This feature allows teams to conduct group meetings with ease, fostering productivity across various industries and devices.
Video Conferencing
This feature enables users to host high-quality, secure meetings with both authenticated users and guests. The platform supports voice, video, and chat, along with screen sharing, call recording, and moderator controls to manage participants effectively. Fully brandable and browser-ready, it allows up to 100 participants per room and integrates with calendars.
Push Notifications
The software utilizes a specialized SIPIS infrastructure to deliver real-time alerts for calls and messages without draining device batteries. This feature ensures users stay connected even when the app is closed, providing 24/7 connectivity. Acrobits also offers a local push option for secure, restricted network environments.
Pros And Cons of Acrobits
Pros
Fully branded softphone app deployment
Secure and scalable VoIP solution
Full ownership of your brand maintained
Cons
Requires VoIP infrastructure knowledge
Some advanced integrations may require initial configuration
Acrobits Reviews
Total 10 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars20%
3
Stars10%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“responsive support team”
Pros
From the support side to the rollout, the whole experience was very positive. The team was consistently quick to respond and genuinely helpful whenever we needed them. The documentation and other available resources are also very thorough which made things much easier during implementation. The Admin Portal works really well for managing and setting up the solution and nearly every configuration task could be handled there. We were able to set up and release our own softphone in just a few days.
Cons
The app's look and feel can only be customized to a certain extent so there are some limitations there. Also, iOS dark mode is not supported natively at the moment although it does seem like Acrobits is actively working on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“clean interface”
Pros
Our company switched to this some time ago and it's been a really solid option for calling clients. The biggest advantage is how clear the instructions are and how clean the interface feels. Everything works quickly and efficiently, just dial the client's number and wait for them to answer. Even the keypad feels responsive and well designed which makes the whole calling process convenient.
Cons
There have been a few moments when we ran into bugs and minor issues but their customer support set up a WhatsApp group and handled things right away whenever something came up.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“fantastic onboarding experienc”
Pros
Getting started was incredibly quick and the apps perform really well on both iOS and Android. Customer support has been excellent too.
Cons
It does take some time to tailor the app exactly the way you want it but that comes with the customization options and is really what makes it stand out from other apps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Acrobits offer an API?
Yes, Acrobits offers an API.
What types of pricing plans does Acrobits offer?
The vendor offers five Acrobits price plans: White Label App starts at $549/month, Outgoing Only at $144/month, Fully Featured at $69/month, Enterprise at $479/month, and High Security White Label App at $719/month. Get a detailed Acrobits cost breakdown tailored to your specific requirements.
What language does Acrobits support?
Acrobits primarily supports the English language.
What other apps does Acrobits integrate with?
Acrobits integrates with various third-party applications, such as NetSapiens, Metaswitch, and Sangoma.
What level of support does Acrobits offer?
Acrobits offers support through a contact form and FAQs.
Who are the typical users of Acrobits?
Acrobits features are used by organizations across industries and sectors, including telecom, healthcare, and hospitality.
Does Acrobits have a mobile app?
Yes, Acrobits offers a dedicated mobile app for both Android and iOS devices.