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Overview
BroadVoice Cloud PBX is a cloud-based phone and call center platform built to manage business calls at scale. It supports reliable call routing and strong voice quality. However, some users note limited customization, but still, its stability, clear reporting, and responsive support stand out.
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Starting Price
Multiple Tiers
BroadVoice Cloud PBX Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
What Is BroadVoice Cloud PBX?
BroadVoice Cloud PBX is a cloud-based calling and call center platform designed for small to mid-sized businesses managing inbound and outbound communications. It provides structured call routing to reduce missed calls, built-in reporting to track call performance, and IVR capabilities to improve caller handling. This helps teams maintain consistent communication without relying on on-premises phone systems.
BroadVoice Cloud PBX Pricing
BroadVoice Cloud PBX price includes multiple plans designed to support different business communication needs. These plans are:
- Metered: $10/month/user
- Standard: $18/month/user
- Pro: $23/month/user
- Virtual: $12/month/user
Disclaimer: The pricing is subject to change.
BroadVoice Cloud PBX Integrations
The software supports integration with multiple systems and platforms via Zapier, including:
Who Is BroadVoice Cloud PBX For?
BroadVoice Cloud PBX is ideal for a wide range of industries and sectors, including:
- Healthcare
- Retail
- Education
- Government
- Financial services
- Manufacturing
- Transportation
Is BroadVoice Cloud PBX Right For You?
BroadVoice Cloud PBX may be a good fit for businesses that rely heavily on phone-based customer interactions and need a cloud-managed system. Its strengths include call reliability, IVR setup, and real-time reporting, while meeting standard security practices for hosted voice services. Teams seeking a straightforward PBX without hardware dependencies often find it suitable.
Still doubtful if BroadVoice Cloud PBX is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
BroadVoice Cloud PBX Features
BroadVoice Cloud PBX allows businesses to place international calls to more than 200 countries without worrying about per-minute charges. This helps teams communicate with global customers, partners, and remote staff while keeping monthly calling costs predictable. It is useful for businesses with international operations or overseas clients.
The auto attendant feature lets businesses create professional call menus that guide callers to the right department. Administrators can manage greetings, business hours, and menu options from the admin panel. This reduces manual call handling and ensures callers are routed correctly, even during peak hours or after business hours.
BroadVoice Cloud PBX features built-in call recording to help teams review conversations for training, quality checks, and compliance. Each user gets dedicated storage, making it easy to store and access recordings when needed. Managers can monitor call quality and improve agent performance using real call examples.
Call analytics provides clear insights into inbound and outbound call activity. Businesses can track call volume, call sources, durations, and general caller trends. These reports help teams understand customer behavior, measure agent workload, and make better staffing or routing decisions based on real call data.
Visual voicemail converts voice messages into readable text, allowing users to review messages without listening to each one. This helps teams respond faster, prioritize important calls, and manage voicemails from any location. It is especially useful for busy teams that receive a high volume of calls throughout the day.
