Last Updated Dec 17, 2024
Overview
Overall Rating
Based on 13 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of CallShaper
Pros
Provides compliance assurance
Offers complex branching in dynamic scripting
Presents easy export options for data analysis
No IT support or programming skills are needed to set up and manage campaigns
Cons
Limited reporting flexibility
There are limitations in the available dial-level options
Frequently Asked Questions
Yes, CallShaper provides API access.
CallShaper supports the English language only.
CallShaper seamlessly integrates with a range of applications, including Zapier, Contact Center Compliance, The Blacklist Alliance, ActiveProspect, Google Chrome, Commio, OnScript AI, PVerify, OutboundIQ and many more. Watch the CallShaper demo to learn more about its integration options.
No, CallShaper does not offer support for mobile devices but is accessible through mobile browsers.
CallShaper pricing depends on an organization's or user's specific requirements. Request a custom quote for a detailed analysis of CallShaper software cost.
CallShaper supports a range of professionals, including agents, supervisors, call center managers, and both inbound and outbound call center directors.
Callshaper offers support through phone, email/help desk, chat, a knowledge base, or FAQs/forums.