CallShaper

CallShaper

13 Review(s)

Overview

CallShaper has developed a comprehensive call center platform tailored for efficiency-focused leaders. It suits in-house and outsourced operations and automates call center processes, enabling agents to focus on client support and sales. While reporting flexibility is limited, users can create click-to-call forms and easily export data for analysis.

Overall Rating

Based on 13 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is CallShaper?

Overview

CallShaper software provides a simple, flexible, and powerful call center platform designed to enhance business efficiency while reducing the stress of software challenges. Improving contact rates and minimizing technology-related costs enables businesses to focus on what matters most—training and supporting their teams to boost sales and client satisfaction. With a seamless experience, companies can maximize their potential and effectively support their clients without the distractions of technical issues.

CallShaper Pricing

CallShaper pricing depends on a business's or user's specific requirements. Request a detailed CallShaper software price analysis that fits your organizational setting.

CallShaper Integrations 

CallShaper integrates with various applications, including:

  • Zapier
  • Contact Center Compliance
  • The Blacklist Alliance
  • Activeprospect
  • Google Chrome
  • Commio
  • OnScript AI
  • PVerify
  • OutboundIQ
Users can schedule a CallShaper demo to learn more about its integrational capabilities.

Who Is CallShaper For?

CallShaper facilitates various professionals, including:

  • Agents
  • Supervisors
  • Call center managers
  • Inbound and outbound call center directors

Is CallShaper Right For You?

CallShaper software stands out for its user-friendly design, facilitating effortless navigation and updates. This cloud-based platform offers lead management, real-time reporting, and agent monitoring. Its adaptable tools suit various call centers and campaigns, while automated compliance features enhance agent accountability and industry adherence.

Are you still trying to figure out CallShaper? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Pros And Cons of CallShaper

Pros

  • Provides compliance assurance

  • Offers complex branching in dynamic scripting

  • Presents easy export options for data analysis

  • No IT support or programming skills are needed to set up and manage campaigns

Cons

  • Limited reporting flexibility

  • There are limitations in the available dial-level options

Frequently Asked Questions

Yes, CallShaper provides API access.

CallShaper supports the English language only.

CallShaper seamlessly integrates with a range of applications, including Zapier, Contact Center Compliance, The Blacklist Alliance, ActiveProspect, Google Chrome, Commio, OnScript AI, PVerify, OutboundIQ and many more. Watch the CallShaper demo to learn more about its integration options.

No, CallShaper does not offer support for mobile devices but is accessible through mobile browsers.

CallShaper pricing depends on an organization's or user's specific requirements. Request a custom quote for a detailed analysis of CallShaper software cost.

CallShaper supports a range of professionals, including agents, supervisors, call center managers, and both inbound and outbound call center directors.

Callshaper offers support through phone, email/help desk, chat, a knowledge base, or FAQs/forums.