Total 72 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

39%

3

Stars

7%

2

Stars

6%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ER

Eddie Rivera

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2023

helps cut costs

Pros

Using it over VPN feels a lot like having an office phone at home. It works very well, helps cut costs compared to regular phone bills and makes it possible to call anywhere.

Cons

The only downside is that call stability can depend on your internet provider so occasional disconnections may happen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ARVDS

Allan Ricardo Vieira Dos Santos

Banking, 1-10 employees

Less than 6 months

5.0
September 2023

online tracking win

Pros

This tool has excellent features for screen recording and online monitoring.

Cons

There are a few minor stability issues when it's accessed on more than four devices but they're almost unnoticeable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AJDM

Alexander Jose Duran Mendoza

E-Learning, 1-10 employees

Free Trial

4.0
August 2023

all in one communication hub

Pros

Everything feels quite easy to use and I really appreciate having all my communication brought together in one place.

Cons

It does feel like some of the more advanced features available on other platforms are missing here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RZ

Rudy Zeithammel

Law Practice, 500+ employees

Less than a year

3.0
August 2023

basic chat features

Pros

It gets the job done for chat and voice communication.

Cons

Next to Webex and Zoom, Jabber doesnt feel as powerful. It also doesn't integrate with Outlook as well as Webex or Zoom do.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

RX

Rodger Xu

Financial Services, 500+ employees

More than a year

3.0
August 2023

solid Microsoft integration

Pros

Since everything is online it keeps things pretty convenient while covering the basic collaboration features I need and the integration with Microsoft is a definite plus.

Cons

The video conferencing and team meeting experience still has room for improvement and could be better overall.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

FD

Francesco Da

Capital Markets, 500+ employees

More than a year

4.0
August 2023

reliable remote calling

Pros

A solid option for making internal company calls. It can integrate with Cisco Webex and also connect with the office desk phone. It's useful from home as well, thanks to the mobile app during remote working.

Cons

So far the desk phone hasnt properly synced with the PC software. On top of that the mobile app frequently stops working and logging in again is needed to get it running.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KH

Kilian Hunner

Professional Training & Coaching, 1-10 employees

Less than a year

4.0
August 2023

Clean interface

Pros

One thing I really appreciated was the customer support because they always responded whenever I needed help. On top of that the app has a very good user interface.

Cons

Overall, everything works well but the price is unfortunately a little too high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

4

PM

Pippa Mellar

Apparel & Fashion, 500+ employees

Less than 6 months

5.0
August 2023

Handy team chats

Pros

Efficient, quick and dependable chat platform. We used it internally to stay in touch with the team and it worked really well for fast, casual day to day communication.

Cons

The interface looked a bit less polished than some other tools, at least to me. Notifications could also be a little easy to miss at times but it never caused any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA

Pasquale Anobile

Information Technology and Services, 500+ employees

More than a year

5.0
August 2023

collaboration that empowers teams

Pros

Jabber is a user friendly tool that fits well with the way modern enterprises work today. It gives teams a new approach to collaboration and helps the organization become more connected and productive. Jabber works well within the enterprise network but when you add SIP trunking or Cisco cloud services, it turns into a more complete solution for managing audio and video conferencing, chat, FTP sharing and more. Its evolution has now continued into the Webex app.

Cons

There are no cons to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Ashwin Achari

Information Services, 500+ employees

More than a year

5.0
July 2023

great audio quality

Pros

It's really convenient for staying connected with people and the audio and video quality are very clear.

Cons

Everything has been good so far and I honestly have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH

Amanda Hicks

Marketing and Advertising, 1-10 employees

Less than a year

4.0
July 2023

excellent features

Pros

The sound quality is excellent and there's a wide range of features included. It really works as a one stop solution for all communication needs.

Cons

Getting everything set up was a bit difficult at first.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

MAW

Mohammad Al Wakid

Government Administration, 500+ employees

More than a year

4.0
July 2023

Good fit for enterprises

Pros

The software works well for organizations that need a high level of information security.

Cons

That added security can make everyday tasks a bit harder for end users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8