ClickSend Reviews

Pros

I've found getting started with it has been a positive experience overall especially because the chat support makes it much easier for me to learn my way around the platform. Being able to send texts and chat with my customers through social media has been really useful for my business.

Cons

I'm still in the learning phase and a few of the features feel a little more advanced than what my business needs right now. That said I do appreciate being able to connect it with Google Sheets to help create my invoices.

Pros

For me, messaging has been very dependable, with fast delivery and a platform that's easy to navigate. Connecting it with other tools is also uncomplicated and doesn't take much effort.

Cons

Pricing feels like it could be a bit more competitive for users handling large volumes and every now and then the reporting dashboard is a little slow to refresh.

Pros

It was very easy for me to get started with it and linking it to PowerAutomate has been especially useful. I can also rely on it whenever I need to send company paper mail which comes in handy and the pricing feels very reasonable for what it offers.

Cons

Moving between tabs can occasionally make certain options a bit harder to locate. Also some parts of the interface use slightly different fonts so the design doesn't always feel fully consistent.

Pros

When I first started using this service, it was pretty easy to figure out how everything works. I can send a fast SMS to a single number or set up a campaign to text all of my subscribers at once.

Cons

Only downside I've run into is the new Texas regulations around sending text messages although I do understand the reason for it.

Pros

Right from the start, I really appreciated that getting assistance meant talking to a real person instead of AI. They were very helpful during setup and made sure everything was configured properly so the texts actually went out as expected.

Cons

Opt-in requirement can be a bit inconvenient but it has still been excellent for our communication needs. I do appreciate that they enforce opt-in for compliance and it gives me peace of mind knowing my messages are only going to people who genuinely want to receive them.

Pros

I've found the SMS sending to be consistently reliable and the pricing feels fair. Messages reach recipients quickly and I haven't run into any errors or technical issues. Support was quick to help with setup and stayed friendly and helpful throughout. It works perfectly for me for secure and dependable communication with my guests.

Cons

Translation can occasionally be a little off but it's not a major problem. Switching to English usually clears things up right away.

Pros

The support team has been excellent and I feel the pricing model is just right when exploring different options and getting my SMS strategy off the ground.

Cons

The dashboards and reporting could use some improvement since the built-in options are limited although I was able to work around that by creating in-house reports.

Pros

After setup, the platform has been very simple for me to use. I like the pay-only-for-what-you-use pricing. I've also customized the email-to-text feature a bit which has worked well for my needs. Customer support was helpful whenever I couldn't find what I needed in the help documentation.

Cons

Getting everything configured at the beginning took a little effort especially figuring out how the email-to-text feature worked. It also took some time for my toll-free number to get approved. The how-to articles could definitely be more detailed and better written.

Pros

It has been an excellent value for my messaging needs. I find the customer service outstanding and the platform is very simple to use. I've been highly satisfied with it.

Cons

Honestly we haven't run into any downsides at all. We have no complaints about it and if you're still deciding on a messaging service, it's definitely worth trying.

Pros

Everything works the way it should for me. Getting started was easy, the interface is mostly clear and whenever something isn't, the support team is always ready to help.

Cons

One thing that's still missing is the ability to set a limit on how many SMS messages can be sent. That would be a really useful feature to add in the future.

Pros

Using it with MGR, my gadget repair software, has been really useful for me to keep customers updated on the status of their jobs. I also appreciate that the cost per text is very reasonable.

Cons

It took me a bit of time to figure out how to use it with my existing mobile number although that wasn't really their fault since the software includes a lot of options to work through.

Pros

The service has been great for me and the print driver on my MacBook that connects with it is a very helpful feature. The pricing is competitive too.

Cons

I honestly don't have anything negative to say about it at this point. Support has also been very helpful, even when I sent a message over the weekend.

Pros

I've noticed that compared with other similar software, this one costs less which makes it a very budget-friendly option.

Cons

The interface is a bit complicated so it can take some time to get comfortable using it.

Pros

Using the platform has felt very easy for me and I really appreciate how convenient everything is.

Cons

One thing that could be better is keeping track of what I sent previously.

Pros

Being cloud-based, this product fits nicely into my business workflows. I can connect it with thousands of apps without much trouble and it works well with most network providers making it a very flexible option.

Cons

it is a dependable SMS platform that stays fairly affordable while covering all the core SMS and MMS features you'd expect. Even with that, it still doesn't quite rank as our top choice among SMS services.

Pros

Reaching out to both current and potential clients is simple and sending messages through it works really well for me.

Cons

It doesn't include the extra applications and add-on tools that a lot of other software options usually come with.

Pros

I found keeping track of study sessions, group meetups and important deadlines became a lot more manageable with it because sending alerts and reminders is so easy. As a medical student, I really valued how dependable it was for sending useful reminders to my classmates and bulk messages especially with such a packed schedule. Even without much experience using messaging platforms, I was still able to work with it comfortably because the system feels very user-friendly. It helped me stay organized throughout my studies and saved me a meaningful amount of time which matters a lot when every minute counts.

Cons

Getting started with it was a bit challenging at first and that stood out as a downside for me as an MBBS student. Since I do not have much background with bulk messaging systems, it took some time to understand how to use all of the features effectively. On top of that, customer support response times could definitely be better. There were moments when replies to questions or issues took longer than expected and that can be frustrating when trying to stay on top of classes or coordinate with classmates. For someone who is not especially tech-savvy, those parts of the experience can feel a little irritating.

Pros

Everything has been working really well for me and I haven't run into any problems at all so far!

Cons

It does lag from time to time but I think that's pretty normal.

Pros

it felt refreshingly easy for me, I mainly used it for SMS campaigns and the platform made scheduling and sending messages simple without needing much technical setup. The Zapier integration was a really nice added bonus too.

Cons

There were a few times when I wished the platform gave clearer alerts if a message might go against any content policies.

Pros

Using it has been really easy and I find the system excellent to work with.

Cons

Nothing to mention here.