Total 50 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

22%

3

Stars

6%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AR
Angela R.

Not Specified, N/A employees

4.0

Reliable 24/7 support

Pros

Access to 24-hour support is a big plus for me especially when help is needed outside regular business hours.

Cons

The pricing feels less competitive when I compare it to our local cell carrier service.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

OB
Oscar B.

Not Specified, N/A employees

4.0

simple setup and messaging issues

Pros

Getting started was fairly easy for me especially when it came to setting up contacts and the initial configuration.

Cons

It has been a bit glitchy at times and we noticed that some text messages were not coming through the way they were supposed to.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

AM
Abdul-Basit M.

Not Specified, N/A employees

3.0

anonymous texting with scheduling

Pros

Being able to send texts anonymously from anywhere, along with the scheduling feature, has been really useful for me.

Cons

The free trial credits are too limited to really give a new user the full experience of the product.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

SP
Shania P.

Not Specified, N/A employees

5.0

best sms sending tool

Pros

When it comes to sending SMS, I can say it has been the best tool I've used.

Cons

Honestly I don't have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB
Diana B.

Not Specified, N/A employees

2.0

outdated platform and pricey too!!!

Pros

Honestly there isn't a whole lot for me to praise about it aside from the fact that it's backed by Message Media/Sinch which gives it a bit more credibility. I do appreciate that their pricing is fairly transparent though. It's a simple pay-as-you-go model with no long-term commitment and that's really the main reason I'd rate it 2/5 instead of 1/5.

Cons

It feels outdated as a platform and the pricing is pretty expensive when you compare it to Twilio. On top of that, they only provide a 99.95% uptime guarantee which falls short of the 99.99% standard most people expect.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

10

Functionality

4

JB
Janene B.

Not Specified, N/A employees

5.0

bulk texting made simple

Pros

Sending messages in bulk is really easy for me with this tool, whether I'm using a saved contact list or uploading a new one.

Cons

One thing to keep an eye on is text length since going over the limit can result in being charged twice for a single message.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, N/A employees

5.0

Versatile messaging that delivers

Pros

It lets me reach people through SMS, email, voice and even postcards which makes it a really flexible communication platform. Another big plus for me is the 24/7 customer support so help is always available whenever I need it.

Cons

It still misses some advanced features that other competing tools offer. The mobile app could be more fully featured and the SMS personalization options are not as advanced as I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MU
Maria U.

Not Specified, N/A employees

5.0

affordable sms marketing win

Pros

It has been a really great choice for me especially for marketing. The SMS marketing features are the part I appreciate most and the platform is affordable, customizable, fast and effective.

Cons

Everything has gone very well with it and it has made our marketing much easier. I honestly don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TSM
Thinkwell Sharp M.

Not Specified, N/A employees

5.0

fast transfers at good rates

Pros

The fees are affordable for me and the exchange rates are really good. It's a quick, convenient way for me to send money to loved ones.

Cons

The cash pickup option is useful especially for people who are not registered with EcoCash or InnBucks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW
Shlomo W.

Not Specified, N/A employees

5.0

best way to reach my community

Pros

Nothing else has worked as well for me when sending messages to my community. It does exactly what I need and has been the best system for staying in touch.

Cons

Haven't run into any issues to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10