Not Specified, N/A employees
“Reliable 24/7 support”
Pros
Access to 24-hour support is a big plus for me especially when help is needed outside regular business hours.
Cons
The pricing feels less competitive when I compare it to our local cell carrier service.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not Specified, N/A employees
“simple setup and messaging issues”
Pros
Getting started was fairly easy for me especially when it came to setting up contacts and the initial configuration.
Cons
It has been a bit glitchy at times and we noticed that some text messages were not coming through the way they were supposed to.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Not Specified, N/A employees
“anonymous texting with scheduling”
Pros
Being able to send texts anonymously from anywhere, along with the scheduling feature, has been really useful for me.
Cons
The free trial credits are too limited to really give a new user the full experience of the product.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Not Specified, N/A employees
“best sms sending tool”
Pros
When it comes to sending SMS, I can say it has been the best tool I've used.
Cons
Honestly I don't have anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“outdated platform and pricey too!!!”
Pros
Honestly there isn't a whole lot for me to praise about it aside from the fact that it's backed by Message Media/Sinch which gives it a bit more credibility. I do appreciate that their pricing is fairly transparent though. It's a simple pay-as-you-go model with no long-term commitment and that's really the main reason I'd rate it 2/5 instead of 1/5.
Cons
It feels outdated as a platform and the pricing is pretty expensive when you compare it to Twilio. On top of that, they only provide a 99.95% uptime guarantee which falls short of the 99.99% standard most people expect.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
10
Functionality
4
Not Specified, N/A employees
“bulk texting made simple”
Pros
Sending messages in bulk is really easy for me with this tool, whether I'm using a saved contact list or uploading a new one.
Cons
One thing to keep an eye on is text length since going over the limit can result in being charged twice for a single message.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“Versatile messaging that delivers”
Pros
It lets me reach people through SMS, email, voice and even postcards which makes it a really flexible communication platform. Another big plus for me is the 24/7 customer support so help is always available whenever I need it.
Cons
It still misses some advanced features that other competing tools offer. The mobile app could be more fully featured and the SMS personalization options are not as advanced as I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“affordable sms marketing win”
Pros
It has been a really great choice for me especially for marketing. The SMS marketing features are the part I appreciate most and the platform is affordable, customizable, fast and effective.
Cons
Everything has gone very well with it and it has made our marketing much easier. I honestly don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“fast transfers at good rates”
Pros
The fees are affordable for me and the exchange rates are really good. It's a quick, convenient way for me to send money to loved ones.
Cons
The cash pickup option is useful especially for people who are not registered with EcoCash or InnBucks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“best way to reach my community”
Pros
Nothing else has worked as well for me when sending messages to my community. It does exactly what I need and has been the best system for staying in touch.
Cons
Haven't run into any issues to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10