Crexendo

Crexendo

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Overview

Crexendo unifies voice, messaging, video, and contact centers on a single cloud platform. Minor menu glitches may occur; however, its HD calling, video conferencing, and AI tools ensure reliable collaboration and efficiency for businesses of all sizes.

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Starting Price
Custom

Crexendo Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Monitoring
  • Call Reporting and Analytics

Crexendo Features

HD Voice And Telephony

Crexendo features a robust cloud‑hosted voice and telephony system that supports HD quality calling across desktop, mobile, and traditional desk phones. Users benefit from intuitive call management, voicemail‑to‑email and automated call routing, helping teams maintain clear communications and strong connectivity.

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Unified Communications And Messaging

Crexendo consolidates voice, SMS, team chat, voicemail, and fax under one platform, simplifying internal and external interactions. This integrated approach boosts productivity by reducing the need for separate tools and enables seamless collaboration across remote and office environments.

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Video Conferencing And Collaboration

Crexendo enables high‑definition video conferencing for one‑on‑one calls, group meetings, and large‑scale webinars. Teams can share screens, host up to thousands of participants, and maintain engagement no matter where participants are located.

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AI Contact Center And Analytics

Crexendo’s omnichannel contact center capabilities use AI to streamline customer interactions, with advanced routing, self‑service, real‑time analytics, and sentiment insights. These features allow support teams to enhance customer satisfaction and operational efficiency.

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Pros And Cons of Crexendo

Pros

  • Simplifies access to all content anywhere

  • Enables offline usage for field-based staff

  • Improves sales team efficiency and productivity

Cons

  • Occasional performance issues during content access

  • Some learning curve for new users

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Frequently Asked Questions

Who are the typical users of Crexendo?

Crexendo serves multiple industries, including telecommunications, small and medium businesses, customer service, healthcare, education, finance, and retail.

What level of support does Crexendo offer?

Crexendo provides support via phone and email.

What types of pricing plans does Crexendo offer?

Crexendo offers three plans: Professional $9.85/user/month, Advanced $16.85/user/month, and Elite $22.85/user/month. Request a custom Crexendo price quotation.

What language does Crexendo support?

Crexendo supports the English language.

Does Crexendo offer an API?

Yes, Crexendo provides API access.

What other apps does Crexendo integrate with?

Crexendo integrates with Salesforce Engage, HubSpot, Zendesk, AutoTask, DrChrono EHR, Zoho, and Redtail.

Does Crexendo have a mobile app?

Yes, Crexendo offers a mobile app.