“reliable HIPAA texting tools”

Pros

Running a solo business, I really value how many features and settings it includes for texting, calling and faxing. It also gives me peace of mind knowing I'm staying in line with HIPAA confidentiality requirements. A few times I've had to reach out to customer support for help with certain issues and each time they responded quickly and got everything sorted out.

Cons

Only frustrating part was the TCR process although that was not really the app's fault. I couldn't use the texting feature until my case was approved and the whole process felt confusing and dragged on. After waiting 5 weeks, I contacted the support team and they helped get it resolved within the following week.