Jet Interactive

Jet Interactive

Last Updated

Overview

Jet Interactive streamlines business communications through cloud-based call tracking and phone systems with marketing analytics capabilities. Despite brief call quality issues reported occasionally, the software offers powerful control, quick activation, and intuitive management through its centralized Jet Hub interface. The platform's marketing attribution capabilities make it valuable for ROI-focused organizations.

Jet Interactive Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Monitoring
  • Call Reporting And Analytics

Jet Interactive Features

Call Tracking And Attribution

Jet Interactive tracks the marketing source of each inbound call at keyword level. The platform captures Google Client ID, keywords, campaigns, and channel information for every call. This data integrates directly into Google Analytics, Google Ads, Meta, and Bing platforms. Businesses can attribute revenue to specific marketing campaigns and optimize advertising spend based on actual call outcomes and conversion data.

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Salesforce Integration

The platform lists all inbound and outbound calls within Salesforce against leads, opportunities, and cases. Digital marketing source data accompanies each call record. Sales teams can capture call outcomes, sales values, and product codes directly in Salesforce. This information syncs back to advertising platforms, enabling optimization based on actual revenue generated rather than just call volume.

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Jet Hub Management Platform

Jet Hub centralizes management of all telecommunications services in one interface. Users can manage inbound numbers, business phones, and mobile services from a single dashboard. The platform provides drag-and-drop configuration for call flows, IVRs, and routing without coding requirements. Real-time visibility into staff and customer calls across departments enables comprehensive reporting and telecommunications oversight.

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Cloud Business Phone System

The cloud-based phone system requires no hardware investment or phone lines. Businesses can build call centers using desktop handsets or app-driven softphones. Also, Jet Interactive features call recording, IVR configuration, call queues, and geographic routing. Teams can access the phone system wherever internet connectivity exists, eliminating traditional telecommunications infrastructure while maintaining enterprise-grade calling capabilities.

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InAd Call Analytics

Jet InAd Call Analytics extends call tracking beyond website sessions to capture calls from Google call ads, display advertising, and in-ad placements. Businesses gain visibility into call sources across the entire digital advertising ecosystem, enabling comprehensive marketing attribution and optimization across all paid media channels.

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Pros And Cons of Jet Interactive

Pros

  • Provides powerful control over call routing and tracking

  • Easy to use with intuitive interface

  • Responsive and efficient customer support

Cons

  • Customer support unavailable outside Australian business hours

  • Brief periods of call quality issues reported

Jet Interactive Reviews

Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

BM
Bilal M.

Information Technology and Services, 11-50 employees

Less than a year

5.0

“capable management platform”

Pros

We originally moved to this platform because the pricing made sense for us but we ended up being just as impressed by the product and the service. The management platform is very capable and gives us a high level of control over what we need to manage. On top of that their support team has been quick to respond whenever we've submitted a request. We would absolutely recommend this.

Cons

At this point, we haven't run into any drawbacks while using this service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AS
Arijit S.

Computer Software, 1-10 employees

Less than 6 months

4.0

“good value for money”

Pros

This has been a high value product and does exactly what we need. The platform is very functional and the team has been making good use of it overall.

Cons

We did run into a short period where call quality was an issue although it only lasted briefly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AC
Astro C.

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Reliable support”

Pros

It was quick to get started with and putting it in place didn't take much effort. The pricing is reasonable for what it offers and the support team has been quick to respond and helpful whenever needed.

Cons

Like any software, there's always room for future improvements but at this point the system is meeting our needs well.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What other apps does Jet Interactive integrate with?

Jet Interactive integrates with Salesforce, Google Analytics 4, Google Ads, Meta (Facebook Ads), Bing Ads, and supports dynamic number plugins for website integration and marketing attribution.

Does Jet Interactive have a mobile app?

Yes, the software offers a mobile app.

What level of support does Jet Interactive offer?

Jet Interactive provides customer support through phone, online contact forms, live chat, and a dedicated help center.

What language does Jet Interactive support?

The platform primarily supports English.

Who are the typical users of Jet Interactive?

Jet Interactive serves industries including automotive, legal services, financial services, insurance, education, marketing and advertising, and information technology services.

What types of pricing plans does Jet Interactive offer?

Jet Interactive pricing is offered across multiple product lines. Call Tracking starts at $10/month/number (Pay Per Call plan). Inbound Numbers begin at $10/month/number (Call Pay Per Call). Business Phones start at $15/month/number (Pay Per Call plan). Jet Cloud Mobile pricing begins at $15/month/number (Pay Per Call plan). CRM Softphone Dialer starts at $40/month with an $80 setup fee (Pay Per Call plan). Jet Mobile plans begin at $40/month (SIM 29 plan). Request a custom Jet Interactive price quotation.

Does Jet Interactive offer an API?

Yes, Jet Interactive provides API capabilities for custom integrations with business systems and marketing platforms.