What Is Salesforce Customer Success?
Salesforce Customer Success combines self-service resources with expert support from CRM, AI, and data specialists, with a strong focus on Agentforce, our AI-powered agent solution. Through success plans, which offer three levels of support, customers can enhance their Salesforce experience, including tools and dedicated assistance to optimize Agentforce. Professional services provide comprehensive advisory and implementation support, featuring expert-led Agentforce deployments by Salesforce’s top consultants to ensure seamless integration and long-term success.
Salesforce Customer Success Pricing
The Salesforce Customer Success pricing model offers expert guidance, technical support, and advisory services to help maximize Salesforce value. The plans include:
- Standard
- Premier
- Signature
- Professional Services
Request a quote to make a decision that aligns with your organizational needs.
Who Is Salesforce Customer Success For?
Salesforce Customer Success serves multiple industries, including:
- Automotive
- Communications
- Construction and real estate
- Consumer goods
- Education
- Energy and utilities
- Financial services
- Healthcare and life sciences
- Manufacturing
- Media
- Nonprofit
- Professional services
- Public sector
- Retail
- Technology
- Travel, transportation, and hospitality
Is Salesforce Customer Success Right For You?
Salesforce Customer Success maximizes ROI, drives adoption, and accelerates business objectives with tools like Agentforce Activator. Proactive support, data-driven insights, and expert guidance ensure seamless integration and growth. Tailored Success Plans and free resources like Trailhead offer valuable tools, while Salesforce Professional Services deploy customized agent solutions aligned with company goals.
Do you still need to figure out Salesforce Customer Success? Call our team at (661) 384-7070 for expert guidance on your questions.
Salesforce Customer Success Features
Trailhead allows users to access a free, on-demand learning platform designed to provide product knowledge for setting up Salesforce and deploying agents tailored to specific business requirements. It helps them gain the necessary skills through self-paced modules, ensuring a solid understanding of Salesforce functionalities and how to implement them effectively
See How It WorksSalesforce Customer Success helps explore tutorials, sample code, developer guides, and release notes to build and maintain scalable solutions at an individual pace. With comprehensive resources, developers can seamlessly integrate AI agents, manage system growth, and incorporate new features without overwhelming complexity, ensuring continuous enhancement and adaptation
See How It WorksThis service allows users to engage with Salesforce experts to align AI goals with product capabilities through a customized strategy. This process includes detailed recommendations for deploying AI agents, ensuring that businesses can achieve measurable outcomes and effectively leverage AI technology to improve operations and performance
See How It WorksThe platform works alongside a dedicated Customer Success Manager who offers proactive expertise and tailored recommendations. The manager coordinates with technical experts to address specific Agentforce and product-related needs, ensuring optimal product utilization and providing strategic guidance for long-term success and continuous improvement
See How It WorksExpert coaching enhances team productivity through video tutorials, 90-minute interactive workshops, and personalized sessions with Salesforce experts. These coaching opportunities focus on real-world applications, allowing teams to gain deeper insights, improve their Salesforce proficiency, and maximize the value derived from Salesforce solutions and features
See How It Works